Room was.clean.

Hotel was older which is fine when we'll kept. NO Air conditioning which was huge 😳 room was so hot. Went and sat in stairwell at night to get relief. Great location. Just need to upgrade your hotel with air

Super accommodating staff. It's the busy time of the year, and I was very tired. My room was not ready, but they were able to get me in a room so I could get much needed rest. And the restaurant food is great, always hits the spot after a long day of walking.

Excellent location and facilities! It has a restaurant/bar right in front, a good size pool, vending machine, helpful pamphlets about the city and a good parking lot! We took our dog as well and everything went smoothly! I would definitely book it again!

The water pressure is really low, so taking a shower was kinda annoying but not a deal breaker… :)

Really close to down town, the restaurant attached is really nice

Ants in the room, didn’t look like the house keeper actually cleaned the room at all. When we complained the house keeper came back and just remade the bed still didn’t sweep or vacuum the room at all had to call again and I think the front desk had to sweep or something since house keeping had left

beautiful view of the harbor! clean and comfortable rooms wonderful staff

very tight parking for my truck

Very pleasant staff. Clean.

Lack of parking.

View

Sewer smell first floor by restaurant Ice machine on Main floor

the location and pool were highlights

we had a room just beside the pool that was noisy and small

The staff were great and friendly. The harbour view was good. Very clean. Beds were very comfortable!

Studio rooms with kitchenette a little small for storage, unpacking etc. Also no air con. This was well advertised and we were told several times in advance. But air con would have been nice. It’s was 29degrees whilst we were visiting. In May. I didn’t think we’d need air con. I was wrong. Not the hotels fault.

Small bathroom.

free parking is the bonus

Close to downtown; handy to parliament buildings, provincial museum, Empress and Beacon Hill Park; friendly staff; great food to take up to our room from the restaurant.

No complaints.

Comfortable beds and great location in the harbour!

It was a bit pricy

`Great location,

Rooms and beds a little small

The night shift staff was helpful

The swimming pool was closed although I asked at the reception before reserving the hotel. The room is very compact, otherwise it’s fine

close to everything

beds to squeaky

Location was great

I have already paid 2 days stay with booking .com in advance but I was charged and extra day by days inn. I don’t know why.. initially staff told me not to worry, that booking .com will refund. The second call staff admitted it was their mistake. I did not receive the refund. Also my room wasn’t ready after 3:00pm so they changed my room. Staff told me it is exactly the same room and just changed the room number. It had a tiny walk in shower plus I could not fully open the bathroom door because it stopped by toilet seat. I just want the refund they overcharged.

location

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