Reception made calls to look for my favourite sake unavailable outside of Himeiji and she found it! Great effort.

Breakfast buffet staff training - I arrived at 9:35 unaware that breakfast closes at 9:30 on weekdays (I arrived on Sunday) and they were moving food away. The staff just keep telling me they are closing.. I said I just wanted something to eat and grab whatever that's still there. They didn't even offer me fork or knife, when I grabbed a fork they said it's for desert! What a start to my full day of explanation!

It was superb, as always. I think this is the fifth time we have stayed here. The little touches: The newspaper in the morning, the extra towels and amenity supplies. These made our stay just about perfect.

I would warn guests about coming on Sundays. There was a wedding, and we had a bus to catch for Himeji Central Park. However, the elevator did not budge because the cars were picking up guests on every floor. Moreover, a wedding planner HELD the elevator on many floors, waiting for guests to come. As a result, we nearly missed our bus, though luckily, I had budgeted in an additional 10 minutes beforehand. Also, I forgot that on Sunday evenings, the Garden Club closes two hours earlier, which was a disappointed. Lastly, I should have read the information on ECO vouchers when I arrived in the room. I read it upon check out. I forwent the chance to get a voucher for our next stay as a result, even though we did not use any of the numerous towels we were provided with. Keep in mind that this box says "What didn't you like?" In fact, these are more like points of consideration for guests than points I did not like.

Very near to the train station. Can easily access to eatery and Himeji Castle.

The Hotel is conveniently located right next to the Himeji Station within close proximity to the Himeji Castle. Rooms are comfortable and clean. The staff were very helpful and friendly.

Had to pay to use the public bath facility.

The dinner was superb. It was the first time we had partaken of the steak buffet. The range of food offerings was stunning. Also, the food was superb, both Japanese and Western. There is something there for everyone. Also, I went to the Garden Club to swim and use the bath/sauna. The facilities were superb. I was delighted, too, that the club was not crowded at all. The staff went beyond the call of duty to make sure I enjoyed my visit. I will go back, to be sure.

Last time, we had a room with a check-out time of 12:00. This time, it was 11:00. We liked it so much, we wish we could have had an extra hour there... does this even qualify as a "negative" point? In an inverted way, it is a compliment to the hotel and its staff.

close to Himeji station

Staff was very friendly and accommodating.

There was no working Air conditioner

The staff are not friendly and the hotel bath is old, the breakfast is expensive and very poor

easy access to everything needed

relatively quite

Convenience

None

Location great and clean room. Parking in house useful and ok value at 1000yen.

Very small room but fine for a night.