Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel
About this hotel
Nestled in Eagan, this lovely hotel for $161 per night is a great option for your next trip. Hotel with free airport shuttle, near Mall of America An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available. Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel offers 175 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center. Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Eagan, MN
Reviews
4.0/5.0
Good(1,000 Reviews)
2.0
At check-in we were told of a parking fee that had not been listed online when we booked. That would have been ok, but the desk clerk just said, "Park on the 2nd floor and go into the hotel". It took us 3 tries to figure out where was legal to park. It was night and the signs only went so far. Then there was only one small sign showing the general direction of the hotel. Once we got in, there was absolutely no signage to the hotel or the elevator. The first elevator didn't open. We also weren't told to use the key card to select a floor. Altogether, it probably took 15-20 minutes to get to our room. My husband has mobility issues and had to walk a long way. I can't imagine ever staying there again.
5.0
Have stayed here many times. Always a clean comfortable room, and very quiet considering the size of the hotel. I plan to stay here many more times.
3.0
Room was standard 2-bef room, comfy bed. This is a business-travel oriented hotel, both in location and approach. Restaurant personnel were friendly and courteous; front desk personnel acted as though they had better things to do than assist. Glad we only stayed one night.
5.0
The bed was comfortable and staff was friendly at check in/out. We only went for 1 night but it was a pleasant stay. The breakfast was my favorite part. They had a variety and the workers maintained the area clean and stocked.
4.0
Beds were very comfortable and staff was great! Pool needs to be heated tho and jets in the whirlpool do not work so it’s basically like sitting in a bath. Parking is not ideal and you have to pay for it! Despite it being their own ramp. Also weird that it’s apartments as well.
5.0
Good, clean hotel. Front desk Clerk that made my experience very accommodating was a guy by the name of Leo. Job well done Leo!
5.0
I will be joining their membership program?
5.0
Hotel is perfect for a little weekend getaway. Super clean and friendly staff.
5.0
Comfortable beds, very clean. Staff was friendly and helpful. Free parking was a plus! The only thing I wasn't a fan of was the toilet, it took a full minute to finish flushing. Annoying for those middle of the night trips to the bathroom and others are sleeping. There was also no exhaust fan in the bathroom so after your shower it took awhile for the steam to disappear. Other than those two minor things, our stay was enjoyable!
4.0
Bathroom fan area dirty
5.0
Happy to be close to the air
3.0
I enjoyed my stay was able to check in early for a fee well worth it! Thank you
1.0
When we arrived at the hotel, we discovered the parking is about 100 yards from the front lobby, and hotel parking is at the top of the parking garage. Yes, parking at the top -- in January, in Minneapolis. There was ice and snow everywhere on the parking deck and it was hazardous just getting from your car to the door and back.
8.0
Good
8.0
Clean rooms. Good restaurant onsite.
2.0
The hotel overall was good. Our room floor was dirty after walking around in white socks they were black. Not sure we’ll come back
10.0
Warmly welcomed!
10.0
The room and shower were great
10.0
Easy to get to and free transportation to the airport.
10.0
We ate at the restaurant for dinner. We sat at the bar. The woman was inattentive and ignored us for most of the time. The table server stepped up to take our order.
6.0
The staff made it uncomfortable to talk to them.
They seemed bothered when being approached. I felt the same energy from everyone I came in contact with from beginning to end. I wouldn’t recommend this hotel to family or friends.
4.0
Greatly surprised this is an IHG member - no soap, “hand towels” as bath towels, inconvenient overnight parking, and awkward check in process. Will not recommend this hotel at all. Again, IHG should be embarrassed.
6.0
The hotel is in need of massive upgrades and a good deep cleaning. The pool area is very large, odd to get to, but very outdated and just looked and felt dirty. The rooms are very small, outdated and dingy looking. They need to deep clean the hotel rather than surface cleaning. Restaurant for breakfast was good, staff was very kind. It felt very different than the hotel, it was clean and had a nice cozy atmosphere. To sum it up, hotel is mediocre, needs to be upgraded and cleaned.
10.0
Cool staff, inhouse dining plus coffe shop with awesome coffee cake muffins and homemade honey butter!!
8.0
It was noisy. But the pool was great. It is one of my favorite hotels.
1.0
Upon entry there was nobody at the front desk. During my stay the coffee shop was never open, and the lady in the restaurant was rude like I was bothering her so I left.
The room was ok but was not ask described on the website. The parking lot is hard to navigate so having to pay $10 a day is a bit much.
3.0
Not the best for money or reputation. Outdated and dirty. Plus side was restaurant staff were amazing and friendly
3.0
This is our must stay hotel when we come to Bloomington. It’s clean and the staff is very accommodating and very informative on what’s going on around the city incase there’s something that might interest our family
4.0
Nice parking garage with hundreds of unused covered spaces that hotel guests are not allowed to use. It is shared with apartment residents in the same facility so for 2nd floor access to the hotel lobby you must park on the top floor in the rain & snow and use a room key to run the elevators. (took a couple days to get used to) The weight room is really great but there’s no air movement (fans or AC) so prepare to sweat. The pool seems mostly intended for the residents. It was ice cold and awkward, and smaller than it looks in the pictures. I did not buy a package that included breakfast so the very nice buffet, with tip, was quite an expensive surprise the first morning. So, I bought groceries and ate breakfast in the room the rest of my stay. The bar is quite nice. Grill service was good. It is super convenient to the airport and facilities are well laid out and the staff is fantastic.
5.0
all in all, a great place, but the whole facility needs new carpet
3.0
Easy check in, plenty of parking, quick access to the train which goes everywhere.
4.0
Pool was ice cold - heater for it wasn’t working. Jets for the hot tub - only 2 worked on one side, sauna was out of order.
Big beautiful pool and no one was swimming cause it felt like the a lake in the middle of winter 😢
3.0
Nice hotel.
The parking garage signage feels like you are being Punk’d. Not sure if they are in the middle of some type of switching of the signs or something but none of the arrows lead you to anywhere that they should and most of the lines are painted the blue handicapped lines.
The arrows to the exit don’t lead you to the exit. They have cones leading you through parking spots to get around poles. The entire parking garage was set up like some type of Amazing Race challenge.
1.0
Paid for premium king room was given standard room #708. Restaurant was terrible!
3.0
Our room never got cleaned and had to repeatedly ask for clean towels
4.0
Close to the airport.
1.0
The staff was pleasant for what little interaction we had, but the room smelled strongly of cigarettes and the air conditioning unit was yellowed with nicotine. There had obviously been upgrades recently, but repairs weren't made prior, there was old water damage visible under relatively new wallpaper for instance. If you have to park at the hotel, make sure you're at the absolute top of the garage so you don't have to use the stairs, which are in such bad repair there's soft spots in the steel stairs. We stayed for a single night and definitely would not choose this hotel again.
5.0
Functional and clean, good bed, quite
2.0
Very old hotel with a few new upgrades but old bathroom fixtures, low ceilings and quite short customer service
5.0
Very nice property, clean rooms, comfortable beds, very friendly staff
FAQs
How much does this hotel cost compared to others in Eagan?
The average price for a rental in Eagan is $172 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Aire MSP Airport - Mall of America, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and hot tub / spa.
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