Westgate Palace Hotel / Universal / I-Drive
About this resort
Situated in Orlando, this attractive resort for $303 per night is a great option for your next trip. An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Map of Orlando, FL
Reviews
4.1/5.0
Excellent(999 Reviews)
3.0
Amazing facilities, close to attractions. Safety and quiet neighborhood.
3.0
Place was great. From the security guys at the gate to the front desk and the rooms. Spacious, clean and the lake view is extremely beautiful
1.0
The beds were extremely uncomfortable they felt as though the box spring was broken. I had two of the same rooms and my 2nd room was way more comfortable and accommodating.
3.0
Westgate Palace is my to go hotel after this stay. Beautiful buldings, clean sophistacted. Close to everything, shops, restaurants and Universal. My only complaint is that the air conditioning was not the best. The temp in our room was always in the high 70s
2.0
Stay was overall pretty good. Only complaint will be that they offered room service. When we called they told us we would have to come pick it up. Hotel overall was pretty good.
3.0
Very nice place and near theme parks and restaurants. Plenty of free parking and rates are comparable to other hotels. Will book again.
2.0
Newly renovated. Clean. Helpful staff.
4.0
Our stay was great. There was only one thing that was lacking was a coffee table in the living room, but that’s about it and the exterior the building could use a power wash especially the windows. The beds were comfortable, we felt safe and welcomed we had no problems, except for the dryer, it probably should be replaced because it was making horrible noises.
5.0
Great place and location.
1.0
Overall it was a very unpleasant stay to say the least. The pro was that the hotel is close to the universal parks. Apart from that everything else was in deplorable conditions around the room and hotel. Floors were dirty and
stained. The smell coming into the lobby through the room was atrocious; of wet dog and moldy carpets. The in room appliances were all damaged and not functional. And sofa bed matters was old and flat. It would be more comfortable to sleep on the floor. Plus no linens were provided. With regalada to the staff, none of our concerns were ever addressed and on top of that before check out time housekeeping mistakenly knocked on our door on three separate times to rush us out. Overall, would never stay again nor recommend. The Westgate we used to know and love is no longer the same.
5.0
very good
5.0
Will definitely stay in this property again. Very clean.
5.0
Amazing customer service!!!
4.0
very good
1.0
Absolutely hated the hold your room key hostage to be forced to listen to their time share talk. Will never stay at a westgate property again
5.0
Totally Satisfied with this Place
Would most definitely return for another Stay.
No Complaints
-EV
5.0
Had the best time! Everyone was wonderful.
I can’t remember the lady who I talked to a lot in the coffee shop but she was soooooo sweet!!!!! I hope she gets a raise for all the hard work she puts in!
5.0
AC didn’t fully work first night, they gave us a resort credit and fixed it first thing in the am. Staff was very apologetic and was on top of it! My wife loved the spaciousness of the rooms and the views! She also loved that there wasn’t the traditional hustle and bustle of a large hotel!
5.0
Very clean and convenient, staff very helpfull, everything easily accessible.
5.0
It is a very nice place to stay
If anyone is visiting Orlando..
I did love my two bedroom suite the pool and the gym..
I will stay there again..
4.0
Loved the spacious rooms and cleanness of the property.
4.0
My family and I liked everything about this property.
The only suggestion I would recommend is that the checkin counter should advise guest that they need to book appointments to get their room cleaned.
5.0
I loved that place
Everything was in perfect condition
I will be there soon
5.0
Fresh , Nicely remodeled
5.0
Staff was extremely nice and very accomodating. Room was very nice and spacious.
5.0
We had a great experience. Staff were amazing and very helpful. Will definitely be back
5.0
Our stay was amazing
We will be going back
5.0
Very friendly and helpful staff.
4.0
Amenities fee didn't cover anything.
2.0
The hotel was recently updated but still looks old and smells like mold. We have a deluxe room and it felt small, amd no dining table so if you have little ones it's so hard to eat on the countertop. There are no high chairs. Also, at the time of check out there are only 4 elevators for a 20floor tower, so it took us more than 1 hour to get down to the lobby. Amenities far from the pictures and parking small for such a huge hotel.
4.0
The property was nice and clean.
5.0
This was a perfect resort for my family of 5. Staff was very friendly, helpful and always quick to respond. About a 10 Uber ride away from Universal and about 15-20 minutes from the Disney parks we visited. If we ever decide to make a trip back to Orlando, we would definitely consider staying at Westgate Resorts again.
3.0
Arrived at 2am and there was zero parking spots. Had to park half a mile away and wait for shuttle. It was awful after a full day of travel. Each unit should have a reserved spot. Every night, there was not enough spots.
4.0
Enjoyed my stay!! I would definitely come back
5.0
Excellent!!
5.0
Excellent location great staff pool area was also very nice
4.0
We had a great trip but we also had issues. In the master bedroom the last 2 days our water would not get warm/hot. The room is nice and clean but having no carpeting or rug the room tends to echo which can be stressful with children. Walls were paper thin.
5.0
This is a great resort. Plenty to do for the kids. The pool was great amd warm
4.0
This property was great but it would be nice to have a large hanging screen in the pool area to watch Disney movies. A couple of cameras in the elevators too for safety. Staff was friendly and helpful too. We will definitely come back here.
3.0
Appliances in our two bedroom suite were new. Washer and dryer in the suite were nice. Both full Bathrooms were nice. Bedding was good.
Living room Couch was old, torn, and uncomfortable.
Carpet and ceiling tiles in the hallway had stains. Hallway carpet needed vacuuming. Stairwells were dirty (we used them as we were on the second floor and the elevators were slow).
Game room and pool were fine.
FAQs
How much does this resort cost compared to others in Orlando?
The average price for a rental in Orlando is $258 per night. This rental is $45 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Westgate Palace Hotel / Universal / I-Drive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Westgate Palace Hotel / Universal / I-Drive. Enjoy the water!
Is Westgate Palace Hotel / Universal / I-Drive pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Westgate Palace Hotel / Universal / I-Drive?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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