Mercure Caen Centre Port De Plaisance
About this hotel
Pleasantly situated facing the marina, 5 minutes from the city centre and pedestrian area, this Mercure hotel offers contemporary and elegant accommodation. Guests can use the on site fitness centre, free of charge.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Caen
Hotel in Caen
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
$$$$
Reviews
4.0/5.0
Good(741 Reviews)
100% verified reviews
9.0
The possibility to open the window of the and the time to checkout, which was very suitable for us.
It was to hut inside the room
9.0
personnel pro et gentils
deco chambre
super salle de bain et douche
manquait un petit savon
gobelet de salle de bain en carton pas trés agrèables
7.0
Tranquillité
Petit déjeuner
Chambre petite
Fenêtre petite
9.0
Très accueillant, très moderne, spacieux et propre.
8.0
Varied.
Nothing
10.0
Chambre magnifique tres propre et spacieuse...le confort..on a trop bien dormi
8.0
Location was excellent. Staff were friendly and helped when asked, but otherwise didn't interfere unnecessarily, which is good. Our dog felt at home too.
Car park we found tricky, with entrance and exit the same and that being quite blind and sloped. We nearly always met another car when leaving, and this resulted in minor damage to our own car on one occasion.
10.0
Located centrally
Staff excellent
Nothing
10.0
Parking was great. Brilliant location. Hotel was very clean. Staff wee great. Breakfast was top notch. Really could not have had a better stay.
Nothing
10.0
Very comfortable beds, clean good quality furnishings. A step up to the shower but was OK. The fridge in the room was a big plus. Breakfast was lovely but expensive at €20 each. Secure parking on site €12 a day, which was very handy and a reasonable price. Staff were extremely helpful and friendly and did everything to help you feel at home. We would definitely stay here again.
Cannot understand why the bar closes at 10pm on a Friday and Saturday night at the height of the season. Several people wanted a drink from a hot chocolate to a digestif. Easily 10 people one night. Management needs to address this. Many guests were not impressed.
8.0
Good breakfast and spacious rooms. Secure parking.
8.0
Happy to have AC. Breakfast buffet was great. Showers were luxurious.
I like a larger bed due to my height and frame. Assistance with arranging transport to and from the port would be a nice addition.
8.0
location, reception staff helpful, comfort in room
there was no black tea for breakfast and server insisted that roses were tea.
9.0
The hotel was in a very good location. Breakfast was excellent.
Nothing
9.0
We were very pleased with the service we received from all your staff.
nothing.
8.0
Bathroom excellent
No complementary water and bar fridge empty
6.0
Location
Cost of breakfast was ridiculous
10.0
All great
Nothing
6.0
great location
long way from reception to room
8.0
well located, great breakfast, comfortable room, brilliant shower, near to bistro selection, 10 minute walk to town centre
coffee making facilities disappointing, room too warm, open the window and machinery outside noisy
7.0
The position was perfect. The rooms were clean
The air conditioning was not working we were told it was not warm enough to have it on and it was not possible to turn it on!! What’s strange is it was working for one of the group! Breakfast last day was lesser I was 30min later than previous three days though still an hour before the end and there were significant items missing ie run out. No croissants in France!!
8.0
location
bar closed early every night. limited selection of beer for a international hotel, this was very disappointing. breakfast far too expensive.
3.0
Well located in the centre of Caen.
Helpful that it had a car charge point.
We fail to see how this is rated a 4* hotel - there weren't even proper mugs in the room, just paper cups. It just felt so soulless and unwelcoming. Also, the window was ill-fitting and the wind howled through it so loudly we knew we would be unable to sleep, so we went elsewhere.
We paid in advance for three nights, but spent only a couple of hours there. When she heard that we would not be staying, the lady on reception said that she would see about getting us a partial refund, but we have since been told that no refund will be given.
We are extremely disappointed with our experience and will not be staying in a Mercure hotel again.
9.0
clean professional and super staff.
all good
8.0
Spacious room and great location. Staff was really helpful and friendly
The room was really dark
8.0
location and modern facilities
5.0
Close to city center, garage in the building.
Endless corridors to get to my room, no hot water, poor breakfast selection
9.0
Very central, needs a bit of updating. Beds very comfortable.
water pressure not great for a shower.
7.0
convenient
noisy
9.0
Everything
n/a
FAQs
How much does this hotel cost compared to others in Caen?
The average price for a rental in Caen is $102 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Caen Centre Port De Plaisance. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Caen Centre Port De Plaisance pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Caen Centre Port De Plaisance?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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