good central location for everythingwewanted to do

cant complain about anything

Good facilities in ideal location. Welcoming reception and lobby area. Easy for those with mobility issues to get around hotel. Food varied but generally of a good quality and the Italian restaurant on site worth a visit. The all inclusive drinks package included good quality spirits.

Although staff friendly the service at reception and bars could be a little slow at times. Also, there was work being undertaken on the floor above our room which went on until 18.00hrs creating a lot of noise on a couple of days.

Pool area, bar staff

Rude reception staff

the breakfast selection was fantastic

checkin took 40 minutes from the assigned check in time, with a large queue waiting to be checked in. we were third in the queue. It took about 10-15 minutes to check in every person with staff members regularly disappearing. I don’t want time imagine how long it took somebody near the end of the queue to check in. I would not recommend this property on that experience alone.

great location, especially if your a surfer like me

all the food was a good standard and a lot if choice, the pool was nice

The outside area is great

The roomservice, for ex not always adding toiletpaper. The floor under the bed very dirty

Location

Cleaning! When we check on we found long blond hair everywhere in the room , it was like someone has clean their brush and left the hair around ( not mine as I am a brunette ). Check in was long and painful. A trainee checked us in , didn’t tell us anything about the facilities, we have to ask every single thing e.g where is breakfast, when id breakfast, in what floor id our room , what are the facilities. The only thing he was eager to tell us was that we have to pay for the room immediately. So not a good start .

The hotel is well situated with walking distances to bars, cafes, supermarkets and pharmacy’s and much more. inside the hotel there’s at least three pools that I could see - one for adults and two for kids with activities to keep them happy. I got a beautiful room with a balcony overlooking the pool area and the ocean. And the staff was very helpful and profession. Even tho I’m not a fan of buffets this one holds a high standards, both for mornings and evenings! I’m very pleased with my stay!

Nothing

Dirty, the end of a cigarette was laying 3 days in the aile, Rooms full of dust, loud, the AC was not working well. The Rooms are poor, the bed was horrible, from the doush all water was running in the bathroom

Pool, breakfast and location was amazing. Breakfast had great variety. Pool was clean.

clean and friendly staff

the beds were very uncomfortable!!!!!!

Good

Non residents saving sunbeds and having breakfast. Unfriendly staff on reception. Queuing for drinks.no tea and coffee in the room.Room too small. Tables not cleared outside. evening entertainment poor most nights. .

kept clean, maids in every day, friendly staff, plenty of Sun beds, great location.

room was small, as was the balcony, but wasn’t a problem.

Great service, clean and good location

It was very spacious and clean. The view was amazing. Staff were very helpful. Location was perfect and in a safe spot. The hotel app was really handy to have.

The tree that blocked one side of the view from my room. Room service wasn’t the best and was cold by the time it arrived not worth the extra fee.

Swimming pools.

Food was not good as for all incisive / with half board they charge even for water! Rooms look way better on pictures, a bit old and used. Beach not suitable for swim, surf ok. Overall a bit not up to the expected standard.

good idea to fill up water bottles at the pool bar but the water was slimy so used the bottled water from the hotel bar. room was comfortable, bedding and bathroom clean with good supply of toiletries, towel and robe

room was a bit dated and floor was dirty

It was clean and tidy found reception staff rude at most

Food could do with improving not a patch on H10 conquistador