Hotel in Florence
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
A 15-minute walk from Fortezza da Basso and the fortress gardens, Hotel Firenze Capitale is located in Florence. Offering free Wi-Fi, the property is a 20-minute walk from Piazza della Signoria.
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The host and his mother were both lovely and very friendly. The breakfast although quite limited was very good and the Cappuccino excellent. The room was very comfortable and clean and peaceful even though we overlooked a busy road. The host recommended a Fiorentina Steak restaurant which was so good we went there twice. All in all we had a great time and would stay there again.
My only one concern was that bed headboard looked tired and well used. The rest of the hotel was quite delightful.
10 / 10Outstanding·Oct 2026
It was an amazing building with original fresco painted ceilings.the room was really large and the bed was comfortable. The bathroom had a bath as well as a shower over, and it was all impeccably clean. The staff were all very welcoming.
No tea making facilities in the room.
10 / 10Outstanding·Jul 2026
Unique family-owned property with an esquisite soul and special feeling.
Host trio - mother, son and daugter, were exceptionally kind and friendly. We will definitely come back again.
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5 / 10·Apr 2025
Beautiful rooms with Fresca ceilings, breakfast included, clean property
Our stay started out okay. Then towards the end, it became disappointing. The older receptionist was pretty rude. We checked out and told them we misplaced the second key. They made a big deal about it. I get that replacements can be expensive, but We’re on vacation with a baby, things happen! I would have happily paid a replacement cost if that policy was in place rather than feeling like a criminal for an honest mistake.
as my husband was checking out, he forgot to let them know we had two waters from the minibar. We usually don’t use the minibars when vacationing, so it was an honest oversight. We were happy to pay for it, but the receptionist said they could not take cards for 4 euros. She said “if you mentioned it during checkout, i could have added it to the other charges”. Once again, no one wants to feel like they are being scolded on vacation! We actually anpologized annd she said “no you’re not sorry” After those interactions, I said thank you and goodbye. She said absolutely nothing. Just stared.
We travel all the time. Not having things in place for when inevitable occurrences happen is not good business! Making your guests feel uncomfortable for honest mistakes is not good business either! If you plan to be a perfect guest on vacation, maybe this is for you. But if you’re traveling with your family and need flexibility, this is not the place. We left that hotel feeling very sad at the interactions we had. I hope they can get better front staff who are more understanding and accommodating.
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Top rated by guests
9Outstanding
(471 Ratings)
"It was an amazing building with original fresco painted ceilings.the room was really large and the bed was comfortable. The bathroom had a bath as well as a shower over, and it was all impeccably clea..."
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