The Crystal Lodge Hotel
About this bed and breakfast
Crystal Lodge Hotel in Thornton Heath is around 7 minutes from central Croydon, and offers bed and breakfast accommodation. Guests also have use of a lounge, kitchen and a garden.
Amenities
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Garden
Family friendly
Map of Croydon
Bed and Breakfast in Croydon
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen / Kitchenette, Internet / Wifi and more
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Reviews
2.8/5.0
Average(549 Reviews)
100% verified reviews8.0
We hada Great stay
Everything
1.0
Nothing went well the room I was given had just been decorated so naturally it had a very very very strong smell of paint, I literally could not breathe so I complained to the staff that was on duty but he did not have any sympathy, I then went outside to get some fresh air as the paint was starting to trigger my ashman,I went back inside and told him this is unacceptable and I paid £80 for you guys to kill me .It was only when I was on the phone to my son who is a solicitor that he contacted the owner and they swapped my room with another guys room. I am surprised that you do business with this so called hotel . Then in the morning I had to be careful that I did not burn myself as it was hard to find a balance between the hot water tap and the cold water tap seriously the only way to describe this place is its a SHITHOUSE and you should seriously go and inspect it before you send anyone there ever again. I spent £80 for one of the worst night in my life I should have have just slept at a bus stop.PLEASE DO NOT SEND ANYMORE CUSTOMERS THERE UNTIL YOU HAVE CHECKED THIS PLACE OUT you owe it to the people that use your website.
There is absolutely nothing about this place that says hotel there is nothing about this place that says bed&breakfast all these people are doing is preying on people and you guys are helping them. Yher is nothing about the place or the service that I like I would never ever recommend anyone to this place.
1.0
Nothing
It's was sketchy not looking for a 5star but still not 1/2 star very inhabitable what is on the app is entirely different from what is the reality
5.0
No breakfast.
No ensuite bathroom.
5.0
Kitchen facility
Poor WiFi system
8.0
The location was very appropriate for my stay.
The room itself was small.
1.0
Nothing
Everything
7.0
Location perfect for visiting Selhurst Park and plenty of pubs in the area.
Bit difficult to get to travelling from The North
10.0
decent location for the football
nothing
5.0
Location
No breakfast Plus no kettle in room 14
1.0
The rooms were really dirty and in the toilet had poo stains . I asked the guy to change the sheets and he said no he was very rude and argumentative . I wouldn’t recommend any ones goes there . What you seen online is not what you get
1.0
Parking for car was good, in front of the hotel.
Bedroom was 9 m2 ,we had no chair, no table, no night tables, no space.
A lot of dust. Bathroom was in an other part of the bedroom. After one day we got an other room, but also 9 m2. , and no table and no chairs again. We had bathroom but shower was not Ok for women and not possible to get the right temperature.
1.0
sleeping
nice talk
7.0
Good place for price. Though it says, no breakfast .
4.0
Having a fridge in the room was great. The kitchen downstairs at the back of the house/Hotel was handy to have.
It's a very old house/Hotel in need of a refurbishment.
2.0
Was handy we could book it at last minute (11:00 that night)
Was the worst place I've layed my head
1.0
good location, close to train station
It is the dirtiest hotel I have ever been in my life, it has a shower inside the room that smells a lot like urine, there is no toilet in the room And it seems that people pee in the shower, it's very unhygienic!!!!
10.0
Walid was very welcoming I appreciate the fact that I got to see the room and decided if it was good enough for me shiam was there at check out she didn't hassle me about my check out time or tried to get me to leave they were always pleasant checks in with the guests to make sure privacy and comfort was met I enjoyed my short stay and I will definitely be coming back here whenever am in the area ♥️♥️♥️♥️♥️
10.0
Staff best stay ever
Nothing
3.0
was not cleaned properly as found cup with cigarette and ash in the bedside table. cups were rotten. toilet did not flush and was “fixed” during the stay and still not working
10.0
Everything
The bathroom
8.0
Clean, great customer service and good location
Small double bedroom
2.5
I didn't like anything at all. The room was in very bad condition. I had to book at the Travel lodge because I couldn't sleep at Crystal Lodge. The place doesn't deserve to be called a hotel, it's daylight robbery.
What they advertise on their pictures is nothing close to what the place looks like. I felt like it was daylight robbery. The place was so dirty that I could not even spend a night there, even though they took my £312. The toilet was in a very bad state, the beds were dirty, the curtains were dirty, the floors are worn out, it was shocking.
FAQs
How much does this bed and breakfast cost compared to others in Croydon?
The average price for a rental in Croydon is $124 per night. This rental is $61 less expensive than the average.
Is parking included with this bed and breakfast?
Yes, parking is listed as an amenity at The Crystal Lodge Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is The Crystal Lodge Hotel pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Crystal Lodge Hotel?
We found 9 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, smoking allowed, parking, and laundry.
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