The amenities on the property are nice. The food is the same each day at the restaurants ( you need a reservation to get in to them), but the specials & buffet change everyday. The tour company just outside the property was amazing if you want to do explore the area I would recommend going to talk with them and they will set everything up for you for transportation and where are good places to go.

The hotel is old and smelled of mold. It was clean for the most part, however due to the repairs that were made (adding caulking over old caulking without scraping it first) made areas look dirty. There was also a lot of dusk on the ceiling fan in the room. The biggest issue was the food was horrible. We couldn’t find anything that would make it worth our money so we checked out after the first night. It appeared they had a lot of nightlife activities which would have been a plus but we didn’t stay long enough to find out.

Staff is nice, hotel is outdated.

Hotel was beautiful, I booked a king bed and a queen, but I received 2 queen beds instead, beds were very comfortable, room was clean, staff was friendly. CHECK IN process was incredibly awful, we had to wait long lines in the theatre instead of the regular front desk area... I paid to get in earlier, after I paid the guy told me I was gonna get my room key until 3pm, if he told me that to begin with I would definitely not had paid $30 x person to get in 2 hrs earlier.... i feel like there is a lack of communication 😕 we were premium, we didn't know what it meant, nobody expained anything regarding its benefits, we asked a lady by the pool, while walking where the nearest restaurant was and she told us that bc we were premium we could go to the restaurant in front of the pool but we had to make reservations, so we went back to the hotel to make reservations and they said that restaurant is booked for the next 2 nights, they said "why didn't you do the reservation during checkin?" I said well Nobody TOLD us! FOOD was delicious, only one day lunch was very plain, no salt or flavor, but other days it was very good. Drinks were ok, ofcoarse the quality of the alcohol is very cheap... night show was very fun, pools were beautiful 😍

This property was very clean, friendly and fun. The staff was fantastic.

The grounds were beautiful but check-in was horrendous. Lines were very long. We were given keys that didn’t work 3 times and once we finally got into a room it had a full-sized bed that was hard as a board despite reserving a king room. It took another 45min to get the correct room, however once we did it was very nice & comfortable. The food & drink was just ok. The blandness, buffets & snack foods probably work well for kids. We realized we are not “all-inclusive” people. Would not stay again.

We stayed in the premium section with VIP access. The room was very dated and the smell was awful, like mildew/mold. We had to keep the windows open for fresh air whilst the air conditioners were running. The bathroom was not very clean, dust on doors and hair of previous guests in the bath and on the floor. The bathtub is really small. Overall, the rooms need repair and an upgrade/modernisation. The food in the premium restaurants (breakfast and lunch) was ok-ish but nothing special. For dinner you need to book the premium restaurants well in advance, so we ended up in the buffet section and couldn't use our vouchers. The food in the buffet zone/section was between ok and good. Some of the pre-made food was overcooked but the Octopus, freshly cooked on the spot, was really good. Staff are very attentive though. Cocktails, wine and beer were good and bar staff attentive. There are plenty of sunbed loungers and parasols/trees around the pool and beach to sit in the shade (it gets really hot in February). The beach is ok but the pier looks awful, some parts of the barrier are broken as well. All activities (shows, pool exercises etc) are all in Spanish. Staff tried to speak English but often communication was difficult..."Google translate" helped. There’s plenty of parking. Overall quite disappointing for the price we paid.

Birm

Pros clean, pools, food Cons tour desk is not in the hotel and special moments amenity was disappointing

It is safe, clean and excellent food and accommodation

We were so excited for our "dream vacation in Costa Rica". Upon arrival, we found the condition of the property in great need of maintenance. Dirty, missing caulking, Poor Television quality, uncomfortable beds, ants everywhere. The staff were all kind and courteous, although none to very limited English speaking abilities. There was a buffet available without a reservation but the food was horrible. The only palatable food I could find was scrambled eggs, fruit, yogurt and green juice. For dinner, the only palatable food I had was a hamburger. We paid an extra $30 per person for the lobster, which we were not able to eat as it was overcooked and had awful seasonings. I probably had 3 bites, trying to find a good spot but found none. The remainder of the dinners, both buffet and restaurant, I was unable to eat more than a few bites as they were horrible. All this, and we were in the premium section. The drinks were also horrible, super syrupy . Tried many different ones and still were awful

We've stayed at a good handful of all-inclusives over the years, and always felt lucky that we managed to avoid the scammy, cheesy resorts that we'd always hear about. Unfortunately, it finally happened to us here at La Fiesta. Among the bummers of having spent so much money and 2 out of the precious 6 nights of our Costa Rica ravaction here were: 1) The room. We had a "Fiesta 1 King Bed" and arrived to find all the drawers askew (not like someone had gone through them, more like the floor is uneven and they can't stay closed), the fridge nearly toppling over (same reason), a non-working phone (I contacted the front desk via Whatsapp to ask if it was actually supposed to be plugged in and working and they said they'd have maintenance come fix it; never happened), a glass with a huge crack in it, and zero towels in the room at all. 2) The food. They don't tell you this when you book the room, and shockingly they don't even tell you this when you check in, but in order to eat at any of the restaurants besides the buffet, you need to make a reservation over 24 hours in advance. So even by the time we checked in on Thursday, reservations for that night were already booked, and we were only able to eat in one of the restaurants for ONE out of the 5 meals we were there for. That meant a LOT of meals spent at the exact same buffet, which was truly a bummer. (Not enough room here for the rest, so see Google for my full review.)

We were placed in an outdated first floor room by the laundry area. The room was outdated and not very clean. We had no towels in our room and the phone were not working so I had to hunt down a staff. The drinks were terrible as well as the food.

I have stayed here before and will definitely come again. Everything was good. Only issue was with the patio door in the room. It was extremely hard to open and close.

We overall had an ok time during our 3 night stay. We got a jr honeymoon suite. There were no bath towels when we got to our room and we had to wait for them to be delivered. Some friends we stayed with didnt have blankets on their bed after check in and they also had to wait for them to be delievered. Our room was a nice size but it smelled like mildew and there was visible mold on the shower curtain and bathroom mirror. The dining options were good, the gift store was great! It is a little difficult to communicate with staff if your spanish isnt good. Review would be better if the room was ready upon check in and generally cleaner.

The hotel was ok, multiple things were advertised and not available. The website states they offer shuttle service to/from San Jose airport for a fee, they do not. The dining options state 3 restaurants and a buffet, only 2 were available the week I was there and limited reservations. The menus at the restaurants were the same every day and while there a week got very old. While I know going to a Spanish speaking country to expect communication challenges, at the resort it should not have been so difficult. All the activities were in Spanish including pool activities when offered , water aerobics and shows. One bar for the evenings opened but you could only get a drink if in a seat because drinks were served in glasses, if none available you had to walk across the resort to the pool bar. The rooms were in need of repairs, ceiling fan didn’t work, outlets didn’t work, temperature would not go below 24 degrees Celsius, to name a few. The staff at Macondo was excellent and the food great. Pool bar staff was fabulous and anticipated your drink and recognized you.

Good experience

The staff were amazing and so was the food

The staff was great and the grounds were well maintained

The entertainment at the theater was phenomenal. Overall the resort is good, the room needs to be updated. Pleasant and relaxing stay!

Hotel rooms are dated and property needs updating. Lines to check in are too long. There are no to answer the phone for front desk or bellman. Good place for families and kids with no expectations of good service. No power outlets for charging phones. Shower was in side the jacuzzi tub and poor design.

An old hotel without adequate maintanence

Good hotel all inclusive

Terrible

Food was good. The room was terrible. The air conditioning wouldn’t get to a comfortable level and the fan blades were constantly banging on something. For a junior suite, this was the worst I’ve ever been in.

the room was ver bad we paid more for garden view;...room not at all good for the price paid

Food was not good

Pros: The staff is kind and friendly. The gardens are in good shape, not too wild but simple and comfortable. The SPA has an infrared sauna. There are many pools for all tastes. The hotel is safe unless you venture on the beach outside of the hotel's front area, which is protected by guards. Cons: Parking is limited. This is a crowded hotel, especially on weekends. Even though there are a lot of activities for guests (which might be a good thing for families and some guests) for me, it was pretty loud all the time, this is the style of the hotel. You might be having breakfast and the pool next to the restaurant might have an event with loud music. If you like that. There are tons of foods on the buffet, but for persons like me, with a restricted diet, there aren't that many choices.

We had a really nice time. Good food, friendly staff, good entertainment

It is a nice place to stay. A lot of options to choose. We only had one issue. We got octopus as an appatizer and it was to hard that we couldn't even cut it. Other than that a great experience.

Not for an adults getaway. Good for families who have kids that need to run around and enjoy day activities, but the rooms look old and the bathroom tub and sinks have old caulking.

Although our check-in was not very pleasant due to the long wait and delays. Staff and service was amazing! They always greet you with a smile and are very kind. Highly recommend this place for their service, food, drinks, and social environment, entertainment, and beautiful sunsets.