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Reviews
1 / 10
Absolute worst overpriced sickening waste of money.
This has been the worst accommodation i have ever stayed in.
The shower head does not work. The shower does not drain and floods both bathroom and apartment. There is black mould throughout the apartment. There are broken lights. There is nothing to cook with, no kettle, dirty pots and pans, utensils unfit for cooking, no towels for the kitchen, no cleaning products or basic essentials required in kitchen. The neighbours are loud and play the piano until after 10pm at night every night. The work men begin at 7am and work all day in construction outside of the apartment. The work men do not make you feel safe. The property has a gate, but anyone can enter as the gate is broken. and they can enter via the side tradesmen entrance. The hosts are unhelpful. The apartment was dirty on arrival. There were dirty sheets on the bed. There were bugs on the mattress and in between the sheets. The hosts refuse to assist. There is a trunk which was completely filled with dirty towels - months of dirty towels. The apartment smelled on arrival and smells through the entire stay. Overpriced. Dirty. Disgusting and unhelpful. Would never stay at a JOIVY accommodation. The neighbours arrived and their air conditioner didn't work - it never worked. Their lights didn't work so I loaned them a lamp from this apartment. I provided them with toilet paper too. Their apartment had not been cleaned. The whole place is a fake website that makes you think you are booking luxury accommodation but you are not. This is the worst apartment i have stayed in ever. DO NOT SYAT OR BOOK JOIVY accommodation. They are criminal hustlers and take your money.
6 / 10
Comfortable and pleasant. I did eventually figure out how the entry system works the following day.
Location was good for the meeting I needed to attend, easy to walk to local restaurant and supermarket, local bus stop was close by to get to central station and some of the historical sites. Mostly I used local taxi's which had to be pre-ordered, Hotel close by helped arrange this.
Entry to the apartment was cumbersome, needed internet access to be able to follow the instructions to enter the front gate and front door of the building, before being able to finally collect the keys from the locker. If my Italian friends were not with me, I would have struggled to and would have been very stressed. I didn't like the mouldy smell from the bathroom, it needs a little attention to clean and remove mould. The toilet has a constant running water, this needs to be address to save water bill. The pillows were uncomfortable and old, the apartment owners should consider buying new ones to match the comfort of the bed.
1 / 10
STAY SOMEWHERE ELSE - DONT WASTE YOUR MONEY
Bed was quite compfy
e arrived but couldnt get in. Called the support and they said the intercom was down and that they would seek support.
An hour later we still arent in. And we only get in because someone else is coming out.
I also have a disability.
I have severe anxiety and like to have a TV on at bedtime. And to watch on rainy days.
Then we have a TV remote but it is solar powered and there is no light in the apartment. Apartment E.
This meant we didnt get to watch TV for the entire stay and when we saught support what we recieved was pathetic.
They asked us to send photos of the TVs, yes but that wont fix the remote situation will it?
We ended up leaving the remote on the windowsill of apartment D out of desperation towards the end of our stay, however it then got stolen.
Our bedding and towels were never changed nobody came to clean and we had no washing machine.
After calling them many times and emailing them the photos of the TV they then tell me there is a 30 euro charge for my dog.
I flew from England why the hell would I take my dog.
They then lied and said it must be a spam email, however it was the same email we were conversing with in regards to the TV/ remote situation.
You cannot use the hobs or it trips the electric.
Also it was cold. Got a blanket out of the cupboard, OLD BLOOD STAIN ON IT.
The smart lights in the bathroom worked but not the living room.
The WIFI didnt work for a couple of days.
I would NEVER recommend anybody to stay here. In my last 19 stays i have never had to complain until this one.
Booking.com have raised this issue and are investigating it to try and help us get our money back. However the responses we get from them arw that we are making false claims.
Let me tell you I would not be spending all holiday on the phone unless it was necessary.
Dont ruin your holiday or waste your time. BOOK SOMEWHERE ELSE.
Ive also read the reviews as i gathered i cant be the first person to have these issues.
6 / 10
Good place, terrible service.
The facilities are good. You need to know that you need wifi to open the door when you check in. Also would have been good to know that check out is 10am.
The customer service is terrible. I tried to reach out to them several times and every time someone else is answering the chat so super difficult to actually get ahold of someone who can solve it.
They dont have space to hold luggage even though check in is after 3 and check out is as early as 10 am. The website says they have a "partnership" with a locker space nearby, but by partnership they mean absolutely nothing just a link recommendation without any benefit at all. The other matters I needed solved I had to figure out how to solve them on my own.
L'ingresso è stato difficoltoso e il servizio di help legge le stesse istruzioni che ha il cliente e spesso non le capisce.
10 / 10Outstanding·Jan 2026
Posizione perfetta
5 / 10·Aug 2026
On a aimé le calme et la proximité de l’établissement par rapport aux transports en commun
Le logement est très bien mais manque de quelques explications pour mieux comprendre (ménage /matériel de nettoyage/ serviette )
Avoir un fer à repasser a été un gros plus
Manque de compréhension par rapport a la langue et la logique
Manque de savon dans la salle de bain et pour 8 jours nos draps n’ont pas été changé c’est l’été et on transpire la nuit
Des fourmi partout dans le lit on a été piqué partout pas très agréable les gentilles femme de ménage sont passer mais à besoin de formation parce que Appart le lit et le plan de cuisine aucun meuble n’a été essuyer
On entendais les voisins de chambre parler c’est mal isolé
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Borghese Luxury Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Borghese Luxury Suite pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Borghese Luxury Suite?
We found 4 amenities for this rental. This includes air conditioning, non-smoking, family friendly, and cleaning products.
"A very clean and tidy studio in luxurious Parioli, a five minutes walk away from Villa Borghese. The area is stunning and very beautiful. Signor Luca was a very kind and friendly host. To a solo trave..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Air conditioning
Non-smoking
Family friendly
Cleaning products
Map of Rome
Ratings and reviews
5.7 / 10
(57 Ratings)
100% verified reviews
10 / 10Outstanding·May 2026
El espacio y la ubicación
Un poco húmedo
7 / 10Good·May 2026
La camera era accogliente e ben organizzata
L'ingresso è stato difficoltoso e il servizio di help legge le stesse istruzioni che ha il cliente e spesso non le capisce.
10 / 10Outstanding·Jan 2026
Posizione perfetta
5 / 10·Aug 2026
On a aimé le calme et la proximité de l’établissement par rapport aux transports en commun
Le logement est très bien mais manque de quelques explications pour mieux comprendre (ménage /matériel de nettoyage/ serviette )
Avoir un fer à repasser a été un gros plus
Manque de compréhension par rapport a la langue et la logique
Manque de savon dans la salle de bain et pour 8 jours nos draps n’ont pas été changé c’est l’été et on transpire la nuit
Des fourmi partout dans le lit on a été piqué partout pas très agréable les gentilles femme de ménage sont passer mais à besoin de formation parce que Appart le lit et le plan de cuisine aucun meuble n’a été essuyer
On entendais les voisins de chambre parler c’est mal isolé
$$$$
5.7
(57 Ratings)
"A very clean and tidy studio in luxurious Parioli, a five minutes walk away from Villa Borghese. The area is stunning and very beautiful. Signor Luca was a very kind and friendly host. To a solo trave..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Rome
About this apartment rental
Modern Comforts
Amenities
Air conditioning
Non-smoking
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Borghese Luxury Suite. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Borghese Luxury Suite pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Borghese Luxury Suite?
We found 4 amenities for this rental. This includes air conditioning, non-smoking, family friendly, and cleaning products.
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