Location and staff were great for me plenty of restaurant option and close to amphitheater. Room was clean and neat.

Facility is dated and needs a refresh. Carpets had some torn parts, no hair dryer in room. Nothing really bad just an older location that is ready for an update. Signage is hard to see but that is a city ordinance issue that makes it tough to find anything in Alpharetta😞

The location is amazing! 6 mins to the North Point Mall that has all kinds of awesome shops! The Avalon is not that far away either! The Amphitheater is only 6 min away! We loved the staff! The two small issues were rectified in a timely manner due to the staff! The kind clerk the first night of our stay was professional and courteous! The managers in duty the next day Gwen and Nik were phenomenal! If I could give them a 9.5 I would!!!!

The only, and I mean the only thing I did not like was the Queen Studio is quite small. It shares one tv that is a bit awkward as there is no division between the queen bed and sofa bed. It wasn't horrible, but none the less a lot different than the picture I had saw in the website. That is such a minor issue, tho. Other than that small issue, I would recommend this hotel to anyone. Next time I will chose the two bedroom suite that has two separate bedrooms as well as a seating area with pull out sofa. Plenty of room for people who need darkness to sleep and others whom need the TV to sleep.

Over all it is good

the environment and cleanliness

n/a

I liked that the room had an entire kitchen set up and a living room set up. The staff was very nice and friendly

I did not like that the room was not really clean, everything you touched was sticky, and I kept smelling vomit so I started investigating and there was vomit all over the skirt of the bed, the curtains, into the air conditioner, in the frame of the sofa bed there was vomit, if you moved the TV you found crumbs of food left from previous people.

Using this space as dislike; first day in room AC making not of noise and bathroom leaking. next day after so many request they moved us to handicapped room Front desk was not helpful.

WE booked this hotel because of HOT Breakfast availability. For all 5 days they had MEAT option and that two only 1 of them. We requested for Vegetarian option and both front desk and crew didnt help

Was clean. Good coffee, nice bed sheets. Feel secure, all the building's doors open with the room card key. Nice housekeeper staff.

Poor breakfasts, all the cooking pots were missing, they should check this before guests arrive. We got them after speak with the housekeeper.

Location great. Next door to my daughters apartment for Xmas. Breakfast was just ok. Coffee was good.

Breakfast

Laundry facilities conveniently take credit cards. Treadmill is good in the fitness facilities. 2BR suite is a great size for a longer stay. Location is convenient to GA-400, grocery stores, mall, and restaurants if you have a car.

Plumbing issues were occurring during check-in and reappeared on check-out. It appears from notices that the property is shutting off water between 10a and 5p. Notification was provided for 11/22 but it was not provided for 11/26. This meant my spouse was unable to shower on our checkout morning as he returned from the treadmill at 10:10am to discover no water. While checkout is noon, we promptly checked out so we could go to parents' house to use bathroom. No toilets, sinks, showers without warning is a big negative. Other negatives: property has mold around HVAC vents/registers. Mold/discoloration is various corners of the rooms points to a historical issue. Windows open, but not all of them stay open. No emergency information/required room information on the back of the door in the room. I'm pretty sure this is against building code, but perhaps the longer-stay nature of the property excepts them. This property appears to be suffering from covid-19 staff shortages, so I don't hold any of the amenity issues against it. However, it needs a refresh if it wants to be Marriott-branded. Minor items: oven dial has all temperatures worn off. We looked up the model number online and made a "decoder" to help set the temperature. Freezer is semi-working as it cycles through freeze/thaw cycles. Couldn't change the setting on ours because it was frozen in place. Again, may be a covid issue with replacement of appliances and supply chain issues. Lighting in main living room/dining room is insufficient. No light over dining table. You can move a lamp, which helps, but it's not nearly as bright as the bedrooms (which are almost too bright). Bathroom is aged and needs refresh. Cleanliness is also a challenge with the design as it has older wood floors instead of tile. So it makes the bathroom feel dingy when it may be clean. TV remote is moody and changes channels/volume incorrectly.

Clean

Was not the room I reserved

Nice location; welcome package; Staff was friendly

There was dead roach in the bathroom; roach crawled into the bed; and I killed a roach in the bathroom. I’m sure building two is infested with roaches. Had to remind them three times for cleaning of my room

I loved the location and the room was nice.

The front desk staff were not there and I had to look for them to sign in. The breakfast in the morning was terrible.

Having a whole kitchen was pleasant. The staff for the most part was very friendly.

The room had a bad odor of dog and feet. The couch along with the lamp was stained badly. The cabinets still had remnants of food in them from previous people. It was not clean. For almost 500$ i would have expected it to be at least sanitary. The beds were stiff and uncomfortable. Multiple things didnt work. The lamps in the bedrooms, the TV volume didn't work in one of the bedrooms.

Logistics

Staff was not friendly or helpful

Staff was super nice

You get what you pay for it was nice and clean

1 bedroom kinda tight

The front desk guy was wonderful I love his vibez felt like I was at home just wonderful

Nice and clean