Country Cascades Waterpark Resort
About this hotel
Situated in Pigeon Forge, this lovely hotel for $176 per night is a fantastic option for your next trip. This hotel is located in the heart of Pigeon Forge, Tennessee. Free WiFi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Pigeon Forge, TN
Reviews
4.3/5.0
Excellent(3,012 Reviews)
100% verified reviews
8.0
The amenities were nice, but would like indoor water options. Staff was very friendly. We enjoyed the fire pit.
It was geared for younger children. I have teenagers so they weren’t very interested in the activities.
6.0
Various activities
Winding steps in the penthouse
8.0
The amenities
A little pricey
7.0
This is our 3rd year staying here but first in the new river tower. We love this hotel and everything it has to offer! We are very happy that breakfast is back and we enjoyed the on-site pizza and ice cream! We really enjoyed to new refillable cups and the abundance of pool towels this year.
We probably will switch back to the regular rooms next year for several reasons with the new rooms(we stayed in a cabin suite with double bunkbeds)-
1- there are no drawers or really much storage for clothes so we had to live out of our suitcases for the week and really there wasn't enough room to leave the suitcases out for easy access either.
2- there is no security latch on the door like most hotel rooms have towards the top of the door(like a chain). This is a huge issue when you have a child who is an escape artist/runner.
3- the bunk beds are not actually built in or attached to the wall so my kids kept dropping stuff between the bed and wall. I know this isn't a huge issue but it got kinda annoying 😒
4- the blankets were horrible... not very warm and there was no extra blanket on the king size bed, only the comforter that was not soft at all.
Only non-room complaint-
The new setup to get back into the building from the pool area is horrible. It is very difficult to push that button and open the door at the same time if you are carrying anything.
8.0
Offered a lot of amenities
Did not have an indoor pool
10.0
Me fascino todo, la habitación muy limpia y agradable. El área d los toboganes y piscina muy bonito, limpio. El personal muy agradable y muy atentos. Lo recomiendo me fui fascinada con este lugar.
10.0
Staff was friendly and inviting, the family bunk rooms were a huge hit with my kids, the location was convenient to everything, the whole resort was spotless, and the activities always give the kids something to do.
I really wanted to love the breakfast restaurant but the food was so mediocre.
10.0
Everything about this hotel was fantastic. From the staff to the accommodations, my family and I were very pleased with the overall experience and hospitality.
10.0
I enjoyed everything about my stay here. The location was great. The family activities are really worth while.
10.0
The closed caption did not work on either tv and my deaf daughter needed it. The manager came himself and worked for a long time and eventually fixed it! Thanks!
We didn't like having to go to the end of the hall to use the microwave.
7.0
The water park was the perfect size for my 8 & 3 year olds - not too big, not too small. The pizza was absolutely delicious and a good price. The treats bakery was yummy, too. They had lots of fun things to check out right in the hotel, but it was a small enough property to not be too crowded.
At the time of our stay, there was only one working elevator and it had suspicious issues of its own. We ended up using the stairs a lot, once we found them.
6.0
Waterpark was nice and location is good.
Only one elevator worked in both buildings. No complimentary items at all, had to pay for everything. Not even coffee in the room. Had an ok stay but will not be going back.
8.0
Water area and shops
The view and the curtains in the room stopped the AC from flowing through room , but had to keep curtains closed so other rooms could not see in.
5.0
Very clean, professional and friendly staff
The size of Everything pictured in advertising is incredibly deceiving
10.0
Friendly staff and lots of great fun for kids!
The air conditioning in the room did not get very cool.
1.0
Beds were hard. Air conditioning didn’t work and they did partial refund or future credit
5.0
The property had several things for children to do.
We planned a last minute trip so the two hotels we usually stay at were booked, we were excited when we saw that this hotel had availability. You can tell that they used low-quality items for many of the items inside the room. The sheets were thin and scratchy. The sheets on the children beds were both flat sheets which kept coming off anytime the children move in the bed. The pool is very small next to the slides, the hotel has two buildings but the pool was smaller than most neighborhood pools and was extremely crowded making swimming impossible.
1.0
Water park and activities
No indoor pool or hot tub.
The keys stopped on our 2 day
8.0
Water park, location , cleanliness,
Costumer service , they are not friendly, also no cofee machine.
1.0
They swimming pool
Room wasn’t clean,wasn’t up to date like on the picture
1.0
We didn't get to swim because of family having issues in the room but the staff wad friendly is all I can say other Than that we didn't get to do things that they had because of this issue
Everyone in the room was sick when in the room 2 of us had to go to the doctor and we did not have insurance everytime we would get out of the room we were fine but in the room or 7 month old just coughed all night and couldn't sleep but when we put her outside she slept and didn't cough when out of the hotel don't think carpet in room is clean or there is a mold issue
We had to leave a day early because we didn't want the baby to have to deal with another night seemed to get worse each time we put her in there
I would love someone to call me regarding this matter I went for a business trip and took the family but I feel that we should get 1 day back due to this. We couldn't go to dollywood adventure park because of them getting sick I think crediting one day back is fair iam a business owner myself and I believe in fair and honest service please fell free to call me 2259548900 I think they need that room checked the ac didn't work right when it was running the coughing got worse but when it was off the room got hot the couch carpet or beds have some type of bacteria
6.0
Location
They are charging $15 per person for breakfast now when it was free. The kid’s water park needs a lot of repairs done.
3.0
Location
Not clean; they placed loud music from9-10 pm- couldn’t rest; fire alarm went off all day so we couldn’t use the room due to new building being added on; and when we booked it- it t said free cancellation and we atomically got notification from the hotel there were no cancellation and then there was a $100 per day charge to our room just in case we bought coffee, breakfast, or any other activities they had going on. Which I think we should have been told in advance (which you are to get back when checked out). No coffee maker nor microwave. Reconstruction was very loud as well
3.0
The hotel was very clean
Didn’t like that it is a cashless hotel. It rain a lot on our stay and the pool was closed down a lot. Wish they had a indoor pool also.
8.0
we have stayed here several times and have always had a good time. There was a lot of work being done and that is understandable with the additional work being done
They have taken the coffee maker out of the room and the microwave also… this is quite an inconvenience. I travel with 2 small grandchildren and I will not leave them in a room by their selves to go get coffee in another building. Also the microwave is needed the heat up food later in the day after they have been swimming. I’m not real pleased about not accepting cash either, putting a 3.00 charge on a credit card for a coffee is just not worth it.
We have stayed here many times and always enjoyed it…….. please change your mind on the coffee maker and microwave.
9.0
Activities for kids was great. Staff helpful and friendly.
Air was noisy and did not work well. Breakfast was not good. Bland food
8.0
Great Location
Walking to the main building to use some of the amenities during bad weather. A covered walkway would be ideal.
6.0
The arcade, my grandkids enjoyed that
Beds were not comfortable at all. Internet didn't work!
5.0
The room & bathroom was spacious..The pillows were great. Had a sitting room with its own TV . That was wonderful for the kids but even though there were 2 remotes for 2 TV 1 would change both TV's at the same time lol. We did 2 separate rooms also.
The price of 2 rooms wasn't worth it we felt. I don't see us staying here again Frig didn't keep our leftover food cold. Air conditioner never got cold even on 61 degrees. There was NO indoor pool. Life guards keep changing rule Abt grandkids height & who could ride together on the tubes. Pool was NOT heated like they told us. ALL other activities & rock climbing was different prices So NOTHING was included in your hotel price but the pool. Was definitely disappointed ☹️.
10.0
Enough room to sleep six people 😴
The pools,slides, and activities ❤️
10.0
nice pool area with plenty to do with the grandkids.
10.0
The room was really clean. The workers was very nice. I the local. The pool was a good size.
10.0
This is a super fun place to stay if you have kids. Everything you need is right there or very close by!
The booking site I used said a continental breakfast was included but wasn't.
FAQs
How much does this hotel cost compared to others in Pigeon Forge?
The average price for a rental in Pigeon Forge is $302 per night. This rental is $126 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Country Cascades Waterpark Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Country Cascades Waterpark Resort. Enjoy the water!
Is Country Cascades Waterpark Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Country Cascades Waterpark Resort?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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