family friendly resort . Starbucks and pizza express are inside the resort . 2 swimming pools and golf cart service. nice restaurant near the beach with Arabian style decoration.

staff

the fact that all activities for children were closed .We were not informed that they only open on weekends

Magdy had made the stay excellent

No exhaust fan in the toilet

The staff were very nice & friendly. The facilities were reasonably good and the food was good

The distance as the Hotel location was a bit far from the City Center

A better experience with this hotel for my second stay: - the personnel is extremely nice and helpful (middle-of-night check-in, accepted to keep me the room until 14:00 on the day of my checkout, etc.) - excellent buffet dinner and breakfast - very convenient gym, opens 24 hours

The hotel remains of course a little old and some refurbishment could help (in particular in the bathroom: the shower head could be of a higher standard ; the flow rate of both cold and hot water could be higher)

only the restaurant

they don’t have the sound proof to kill the noise

the staff were very helpful

very old furniture and bathroom was toooo old need renovation for sure

Facilities were great. It was nicely decorated for Christmas. The staff was very pleasant. Devi in housekeeping did great job.

There was nothing that we disliked.

My kids were super bored the game center and the bike rentals open ONLY weekends. In addition to that, the breakfast was included with the reservation, my kids asked for waffles and pancakes it arrived little late, I requested to go bag , the waitress refused and told us we MUST EAT HERE only ! I asked for her manager, yet, we had the same reply ! The standard of care and hygiene along with PR of this incident were below hilton standards! any restaurant around the globe they do offer to go pack !!! I used tissues to hold my kids food coz we PAYED for it no one can FORCE US how to control our kids appetite!!! on top of that for the price I payed for our UNPLEASANT stay waaaaay over rated !!! NOT WORTH IT !!!! I uploaded a picture of the restaurant name ,,, the waffles were wrapped in tissues as that was the way they wanted me to represent HILTON RESORT!

The staff is all helpful. Special thanks to Ms. Marilou & Mr. Eslam,

As suggestions you can add toothbrush in toiletries