Room clean and location

Breakfast

The room was spacious and the bed was okay, 150 cm, comfortable but not anything great. Well located, next to Cuzco and Bernabeu, but not in the centre of Madrid. It is a bit on the north side. The people at the reception were GREAT, the girl with the curly hair and all the guys were awesome, really educated and kind.

Expensive for two nights and we even booked with an offer. The room was dark, there were no lights in the centre of the room and the only illumination came from the night lamps on the tables, meaning that at night getting ready or dressed up was a bit uncomfy. The bathroom was also quite dark, as there were no central lights and you could only get illumination from the lights straight over the mirror. The receptionist Alicia was a bit rude I would say, as I just wanted to confirm that I had a reservation through booking that reflected a King Room and she replied by saying that we had the simplest of rooms that were available at the hotel when the reservation didn't show that and her tone wasn't very educated.

clean and comfortable

the fastest internet i had in a hotel. ideal to work

i send questions in advance and didn’t get answer no shower gel in the room toilet door broken

Everything was a very nice experience

none

Decent Rooms and services for the amount outstanding and for business all day out. Very decent buffet breakfast. Vending machines for convenience needs , wiring, gatgets and beverages.

Nothing

the rooms were cleaned nicely.

the price is a slightly higher for a 3 star hotel, breakfast is not included in price & you still have to pay 21€ for parking.