overlooking the Christmas festivities was the highlight

Poor communication, had to stay first night in hotel around the corner —but still had to pay full cost. Cleaning staff barged in on my wife in the bathroom.

location

Good location on a quiet square with short walk to the covered bridge and old town. Comfortable bed and good Wi-Fi service in the room.

Our TV had some restrictions and we could not access shows other than local channels.

Staff was very friendly and helpful. Room was very clean as well. We also appreciated that there was a fan in the room given that we cannot switch on the air-conditioner (we went in Autumn). - for clarity, it was not hot/warm, we just wanted some ventilation in the room. The room we booked was also generous in size, which we super loved.

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A very nice young lady on reception. The breakfast was good

We were there Sunday and Monday night, and on neither night was the hotel restaurant open which was very disappointing. We should have been told this when booking. There was no parking, and we had to pay to park 8n a multi storey car park behind the hotel. We should have been made aware of this as well. Our room at the back of the hotel was extremely noisy, from the road, the car park the bar next door and early morn8ng deliveries and road sweepers - the lot.

the beds are very comfortable, the rooms a cozy and clean

the only thing is that is was a bit noisy at night

A lovely little hotel in a perfect central location of Lucerne, the room was lovely and the bed was great, the shower was also brilliant which is always a plus for me, great shower soaps aswell

No air con, it was a hot weekend when we stayed and air con would've been very welcomed. But it was only a minor inconvenience. A fan was already in the room when we arrived which helped.

A very comfortable small hotel in an excellent location in Luzern. Easy walking distance to the station and very close to the Altstadt. Room was a reasonable size with a small bathroom, but comfortable for a short 2-night stay. Very friendly staff who gave us useful local tips.

There was no kettle or drinks making facilities in the room. These are apparently available on demand but we were unaware of this until we were leaving. The hotel is on a church square and the clock strikes every 15 minutes which could disturb light sleepers.

Location, proximity to the lake, attractions and the train station are a big plus. The hotel is a cute, historical, boutique hotel, which was renovated in 2019 or so. There are just 2 rooms per floor. The hotel has a small but useful elevator, if you have luggage. The rooms are a little tight but ok if you are not staying for long.

Suggest to retrofit rooms with more power/USB outlets, No room service or evening contact person available if you need anything.

Great location, very clean, friendly staff!

Excellent location. Beds were very comfortable. Staff were friendly and efficient. There was no aircon in the room but the fan cooled the room off nicely.

No bar fridge in the rooms or coffee/tea.

I didn't have the breakfast

Complimentary services are not available like coffee, tea etc

The rooms were spotless - so clean! The beds were so comfortable too. Such a quaint, romantic hotel in an excellent location.

Hard to find anything... Maybe extend breakfast until 11 for those of us fighting jet lag. Also, a warning to guests traveling on Sunday & Monday a lot of restaurants and stores in the area were closed those days.

Would definitely recommend this hotel. The room was comfortable and had a great breakfast. Staff was super friendly. Location was also great. Parking across the street.

Everything was great ;)