The location was amazing right in Old Town and easy walking distance from the train station. It's right above a Gausthaus with outside tables that servers good food and beer.

The Gausthaus can be a bit noisy if you are not a late night person and the electronic locks were confusing until you got used to them. They could use a video demo to show how they work. These tired travellers took 15 minutes to open the door the first time, and I'm an IT guy. Room was pretty small too but that's in the description.

Die Unterkunft habe ich aufgrund der Lage gewählt. Diese ist perfekt. Sehr nahe am Franziskanerplatz und man ist schnell in der Altstadt.

Leider hatte das Zimmer einige Mängel. Die eine Store konnte man nur halb schliessen, beim WC-Spülkasten lief ununterbrochen Wasser (dieser zog dann auch Wasser), das einzige Licht im Bad besteht aus zwei kleinen runden Lampen am Spiegelschrankt (der Strom im Bad funktionierte teilweise nicht, also auch kein Licht), das Zimmer hatte keinen Wasserkocher trotz Nachfrage vor dem Aufenthalt (dieser wurde dann ca. 24h später gebracht), im Kleiderschrank war noch ein Sack des vorherigen Gastes…. Der kleine Kühlschrank machte sehr lauft und eines Morgen war plötzlich der Boden nass unter dem Kühlschrank, keine Ahnung woher. Es gibt zwar einen Waschturm, dieser befindet sich jedoch im Flur und nicht wie angegeben im Zimmer. Das Zimmer ist extrem ringhörig… man hörte alles, egal ob von draussen (Putzmaschiene, sprechende Leute, Guggenmusik, Musikboxen, einfach alles) oder vom Treppenhaus. Die Sauberkeit war ok (im Bad war aber z.B. der Spiegelschrank verspritzt).

Location great

Said had parking but was none. Paid for parking nearby which was far more expensive than the host had said in the comments

Location was great, check-in was very easy, instructions very clear. The room was very clean.

The location is perfect . The room was clean .There were facilities to make coffee .

Our room and bed were small ,but the room was the same as the pictures .

Great location and clean place.

The curtain in the small shower is not sanitary. My recommendation is to put a glass enclosure as I found in most hotels I stayed in Europe.

Bien ubicada cerca de la estación del tren.

Olía a perfume con cigarro la habitación. Bastante caliente.

Excellent location in the old quarter. 10 minutes walk from the main railway station in Luzern. The photos' provided on booking.com very deceiving (the reason I booked) I got Apartment 44 - totally rubbish !!!! I sincerely request booking.com contracting Manager's to check these photos' prior to publishing. Please do not publish photos' which are nowhere close to the actual accommodation provided by the property. I also received a email from the property by someone called Benjamin...no-one knew who he was not even the restaurant at the basement. no email can be sent this address as well. I humbly request booking.com to double check rouge apartments such as these. Only plus is the location is good.