PARKROYAL Darling Harbour, Sydney

location

cost continental breakfast

Everything, especially staff.

Nothing

Great location, clean & tidy. Staff were lovely. Bed was comfortable but pillows were flat

Breakfast was slow going. Food wasn’t being kept up to with the demand. Yes it was peak time but not enough eggs & the omelette maker was so slow.

Location was right across the road from Darling Harbour. The suite we had was a good size, the bathroom had plenty of space and a nice corner bath.

The team at checkin were all business no personal attention to their customers, the concierge that took us up to the lounge area was silent the whole time, opened the door to the lounge area and just left. The club lounge area was nice but no service at nights and no sprits or cocktails. Customers were taking their glasses up to the team member to get refilled as they were to worried how everything looked and not how the customers were having a good time. The best thing about the club lounge was the automatic coffee machine best hot chocolate we have had from a machine. Basically service was dead at this place, I get more Interaction from my robot vacuum cleaner at home at least it talks to you. If it’s a special occasion like ours was and we had interactions before with the hotel about just what we were celebrating and they still didnt care just take your money somewhere else as we will be doing next time as there is enough places around that might want your business.