The location is almost perfect, the staff are very friendly, the food is good and good value, the room is a very good size and although overlooking the street, it was very quiet because of the glass partitions. The hotel facilities are good, I think the pool is too shallow and the areas around it lack shade.

Just the pool area, please see comments above. I also think the breakfast could have been slightly cheaper maybe around 10,000 each as paying guests, including coffee.

Everything. Could not fault it.

Nothing

Location and cleanliness! Family suite was fantastic

Pool with plenty of sun. Location was epic. Air conditioning is strong and cool.

Pillows deflate the minute you laid on them.

Staff, location, infinity pool with a view of the sunset, cleanliness, restaurant downstairs.

Nothing

The staff are so personable, very friendly. Nothing is ever too much trouble for them. Location is in the heart of Legian with access to all the shops and the beach.

Nothing

It was in a good location

That we had to change rooms 3 times because they decided to paint our balcony & surrounds without any notice . The hotel was fully booked , so they had to move us around to fit us in. We were there only 5 days.

Location location location, very handy spot. Close to restaurants and the beach. The rooms are great and big.

Excellent location. Breakfast was amazing with a great range of options. Friendly staff.

Think the charge could be less if wanting later checkout. Paid an extra 90 dollars for 6 hours more. Possibly a quater of the room charge would be better then half

Everything

Nothing love this place

Great location, very comfortable rooms. The pool area is fantastic.

The smell around the pool. There is a sulphur smell that wafts around constantly.

It’s central & close to everything you need.

Not a bad thing to say.

everything about this hotel was fantastic!

nothing

Everything The breakfast The location The staff

The room was a little bit small for a family of 4 especially there wasn’t a lot of storage space.

All the staff were extremely nice and friendly. Very attentive and service-oriented, always with a smile

Great location, the rooms and hotel were always clean and maintained. Our kids loved the pool area and the staff went over and above to make our stay extra special.

No room service.

My recent stay at Rama Residence Padma exceeded all expectations, and I cannot express my gratitude enough, especially to the exceptional staff members, Tara and Gede. From the moment we arrived, their warm welcome and dedicated service made our experience truly remarkable. First and foremost, the accommodations at Rama Residence Padma were absolutely delightful. The room was spacious, elegantly furnished, and offered breathtaking views of the surrounding beauty. The attention to detail was evident in every aspect, from the comfortable bed to the well-appointed amenities that provided a true sense of luxury and relaxation. What truly made our stay outstanding, however, was the impeccable service provided by Tara and Gede. They went above and beyond to ensure our comfort and satisfaction throughout our entire visit. Their genuine smiles, professionalism, and willingness to assist with any request made us feel truly valued as guests. Tara, with her infectious enthusiasm and extensive knowledge of the local area, provided us with invaluable recommendations for exploring the best attractions and dining options nearby. She took the time to understand our preferences and tailored her suggestions accordingly, resulting in unforgettable experiences that we will cherish for a lifetime. Gede, with his impeccable attention to detail and promptness, took care of all our needs effortlessly. From arranging transportation to providing useful information about the hotel facilities, he anticipated our requirements and surpassed our expectations. His commitment to ensuring our comfort was truly commendable. The entire team at Rama Residence Padma exhibited a genuine passion for hospitality, and it was evident in every interaction. The housekeeping staff ensured that our room was always immaculate, and the restaurant staff catered to our dietary preferences with a variety of delectable options. Furthermore, the hotel's facilities were exceptional.

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The location of the hotel is good, its a two minute walk to Legian Beach. The team at reception were very welcoming and helpful. Breakfast and meals at the restaurant were great value for money. We stayed in a one bedroom apartment and enjoyed the size of the rooms and the furnishings were tasteful to create a relaxing environment. The beds and pillows were exceptionally comfortable so we were able to have a good rest. We liked having an extra toilet available, attached to the living room. it was also convenient to have unlimited drinking water available in the room.

I think this property wants to present itself as high end, however it falls short on delivery. You notice small things where costs have been minimized, that impact the guest experience, for example, the rooms were large however there was only one downlight in each room, so it feels dark and insufficiently lit. There were a couple of lamps however there really should be more than one downlight in rooms that size, or a lot more lamps available as an alternative. Also at the price point I paid, I would expect there to be a box of tissues available and a coffee machine or better quality coffee available than Nescafe instant sachets. We enjoyed the size of the living area however the aircon outlet smelled mouldy and was dripping water. On checkout, I was asked to pay for a hand towel that went missing, I believe I picked one up and used it in the separate toilet and placed it down elsewhere in the living area or the main bathroom. I was asked to pat 45,000 rp to replace the towel. I paid the hotel 100,000rp and requested they keep the change. This is the first time in around 30 years of staying in hotels that I've been asked to pay for what I consider to be an insignificant item. I would understand if it was an item of a higher value, however the towels in the room didn't appear to be new, so I believe it would be more appropriate if the payment was not requested. It made me feel very uncomfortable as there is no way I removed a well used hand towel from the room. Our next hotel was Mamaka - and trust me, they know how to treat guests to make them feel welcomed, special and like nothing is too much trouble.

Everything was fantastic 😊

Exceptional staffing and facilities. Upgraded our room on arrival.

Nothing

The location, the service, the room, the cleanliness, the food, the pool, the beautiful reception ream - it was amazing! I loved everything about our stay!

that I had to leave!☹️

The room was a one bedroom room which was great.Cooking facilities.Large refrigerator.Bedroom and lounge dining room seperate.Two tvs.We had breakfast on a few occasions at the restaurant which was cheap and delicious.

The pillows

Fantastic location, such friendly staff, great room and fabulous swimming pool 😊😊

great location, friendly staff.

close to amenities

older linen - pillows way too soft

friendly staff , good location and safe

invoice bill. service and government tax.

close to facilities

towels, linen and pillows outdated - a bit old