Rosewood London

The location is superb, walking distance to British Museum and Covert Garden. The historic building of the hotel is good. Service is acceptable.

Nothing impressive. Could have other options in the same area with simliar service at a better price

The hotel it self was super

Location was a bit of a question but I guess it depends on what u want to do for us to any place we wanted to go was a 30 m ride .

This is a beautiful hotel, very elegant. The staff is nice and tried to help with multiple issues with our room. The breakfast on the first 3 days of our stay had a wide array of choices so we were always able to find something to our liking. On the last day the buffet was no longer available. It's offered seasonally. We really appreciated the tub/shower combination in our room. After walking for hours, it was wonderful to soak in the bath. The tub was rather high off the ground and may have been challenging for some to get in and out of. This wasn't a problem for us.

We wouldn't stay here again. We selected a larger room and it was beautifully appointed but didn't function well for us. The room had tall ceilings and very little lighting and as we were up early in the morning (for four days) and returned after dark, it felt like a cave to us. The bathroom was nice but poorly lit so it was hard to see in there (even with the addition of my own lit makeup mirror). The worst thing about the room was the low bed and quality of the mattress. It was clearly past its better days. We did ask if they could do anything to make the mattress less soft and we think they attempted something as it felt slightly different and when we asked for better lighting they put in brighter bulbs. We appreciated their efforts but when you're paying over $3,000 for a 4 night stay, you expect better. We will be traveling for almost a month on this trip. We arrived at our next hotel, no issues at all. This only confirmed that our room at the Rosewood was difficult. Lovely but difficult. We always read reviews before we book and we're writing this review so that if someone needs good lighting and a quality mattress, they'll know what to expect.

restaurant and location

spa is not very good . I feel the hotel is pretty dark .