Very good location, good breakfast, staff are friendly

A bit noisy

Très bon accueil et service. Chambres jolies, confortables et bien meublées. La piscine sur le toit est magnifique. Bon emplacement.

Le petit déjeuner est varié et copieux, mais les produits pourraient être de meilleure qualité. Nous vous conseillons cet hôtel si vous avez vraiment le temps de profiter de la piscine, du sauna et du bar sur le toit. Sinon, cet hôtel vous semblera beaucoup trop cher pour ce qu'il est.

Very friendly staff. Beautiful lobby. Two elevators that worked quickly. Room was a good size but not much space for have two suitcases open. There is a big closet to store away items. Very large shower with glass wall and button to frost the wall for privacy. Breakfast was plentiful with many options; although the vegetarian options were limited, the staff was accommodating and assisted us. We really loved the various fruit options (at least 5 different types each morning). We also had room service from the restaurant and enjoyed the food. We enjoyed the rooftop pool and bar area. The staff was very friendly there as well and engaging with our toddler. The location was perfect for walking around. They have a sauna, Japanese cold soaking tub/whirlpool tub and steam baths. We didn't use any of these.

The window was very small and the closet was very big. A better balance between the two would have been nice.

- Good location for exploring the old quarter - The staff was very kind and helpful - Nice room size when travelling with baby and comfortable beds

- The perfume was too strong in the entire hotel - It was a bit of a shame that we had to repeatedly ask for additional towels for our baby and still only got two sets again the day after

The details were exceptional

Goede ligging. Zeker voor een laatste dag in Vietnam. Prima drop off service.

Het enige raam in de kamer heeft geen uitzicht. We hadden wat problemen met de wifi, maar het personeel heeft hier heel attent op gereageerd.

We only stayed for 2 days before we headed home, but the staff made us feel they had known us for weeks. They were very helpful and attentive. The rooms were clean, and the shower was to die for! The location in the Old Quarter was great and ideal for a stopover. We wish we had more time in Hanoi, as there is so much to see.

We liked it all:)

Perfect location - staff couldn’t have been more helpful - great recommendations on nearby restaurants!