The Mallard Hotel

Ambience

Food menu in the bar could have more offering. Everything comes with chips no side options.

The bed was very comfortable and the evening meal was quality. The staff very friendly. Appreciated the ground floor room as easy for the dogs and my husband can’t manage stairs. It is perfectly accessible for anyone in a wheelchair. However where it is situated comes with noise issues particularly early morning due to golfers getting their trolleys from the storage area snd their cars on carpark. Not good when we needed sleep for an onward 6 hour journey. However its a golfers dream place to stay.

Not the place to stay for us but i get that it’ a premier place to stay for golfers and can see why. Thats why you can charge the excessive prices which for us was not much more than a pub with rooms. Because of the price i was expecting much much more, my mistake but i was comparing my expectations with where we have stayed over the last 19 days where we have paid much less than here and stayed 2 nights and had a much greater choice at breakfast which included a continental buffet.Some of those places we stayed we scored 10’s. Also this is the only stay we have been charged for our dogs. £20 each dog for 1 night ! Thats excessive and i can assure you there is no trace in our room that we had 2 dogs with us.

excellent and efficient - imaginative choices available

we were moved to another room - it was cramped but we were very comfy

Very friendly staff. Room was clean and nice bed linen. Nice touch offering a sausage for furry friends.

Breakfast including the service could have been better. Trying to catch the eye of the waitress was a challenge for everyone in the dining room. The insulated milk jug at the self service area had been empty for a while when a guest finally managed to catch her to point it out. Conversly toast was placed at table really quickly but was cold and so very chewy. If you wanted to read in the lounge in the evening a lack of task lighting made it difficult.