Elegant Suites Westlake

Excellent staff, clean and good quality facilities,.pool.was.lovely, buffet breakfast had good variety and quality. Room.size was excellent, best hotel gym we've ever used plus sauna and steam room.and plunge pool. Hotel.staff.informed us that renovations near the hotel have impacted occupancy, but they didn't affect our stay in any way. A good change up to the hustle and noise of the old quarter.

Great staff, comfortable room at affordable price

Peaceful

At the reception desk a lady was stiff and commanding. Late check out may not be possible but it can be delivered in a softer and polite ways.

I like the service of the reception personnel. They were very supportive and prompt in solving problems.

1. The room service needs improvement. On the first night i wasn't provided with complementary water bottles. that's why i had to take a bottle from the paid services and room service charged it to my room bill. Though it was waved when i explain it to the the reception. 2. On the next night internet connection was lost. The service engineer took time but solve the problem. After an hour internet was lost again which hampered my work. then they had to change my room at the middle of the night. 3. The menu of the breakfast is very monotonous. Need variation. if required hotel can add more items in the menu.