The Grotto

About this inn

Nestled in South Shields, this lovely inn for $106 per night is a great choice for your next trip. Boasting a bar, The Grotto is situated in South Shields in the Tyne and Wear region, 2.7 km from Sandhaven Beach and 9.3 km from Stadium of Light.

Amenities

Beachfront / Waterfront

Map of South Shields

Nearby attractions

Beamish, the Living Museum of the North

12.97 miles

National Trust - Cragside

The Grotto

4.1

Excellent(706 Reviews)

Inn in South Shields

Reasons to book

Includes essentialsBeachfront / Waterfront, TV and more

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About this inn

Amenities

Beachfront / Waterfront

Map of South Shields

Nearby attractions

Beamish, the Living Museum of the North

12.97 miles

National Trust - Cragside

Reviews

4.1/5.0

Excellent(706 Reviews)

100% verified reviews

2.0

Apr 2024

Give it a miss

The young man who checked me in was lovely and did his job well. The location is beautiful, very picturesque.

My bed looked like it had been slept in, either that or very poorly made. My shower cold both at night and in the morning. The cleaner taking care of breakfast replied that the boiler is working fine and left it at that. I asked to have breakfast at 8 45 instead of 9 as shower was cold and wanted to get going. She said no, i had to wait to 9. She then went and had a cigarette. Very poor service. Wouldn't stay again

8.0

Feb 2024

Breakfast could be better, room service

Breakfast was ok . We loved loved loved it can’t wait to come back

6.0

Feb 2024

Worth one night stay but ask for a room with a window

Location, quirky and different Rooms dug into a cliff right on the beach…

Strong smell of damp, noisy dehumidifier which I had to turn off to sleep, fire alarm went off during the night, but no communication with staff as to the situation

10.0

Jan 2024

Excellent stay and great views

Love this hotel . Food and staff always lovely

Nothing

1.0

Jan 2024

disappointed

bar and location is brilliant

our room (7) was very poor. bed was damp with condensation, there was a dehumidifier on in the room but didnt do any good. couldnt sleep on the night as the dehumidifier was very noisy and when turned off the moisture was suffocating. we left at 6AM and would have left earlier if i hadn’t had a drink the night before. very disappointed as it wasnt cheap. emailed the management but never got a reply. shame as the sea veiw rooms look beautiful

10.0

Jan 2024

Would deffo go back

Rooms with fantastic views. Very different type of hotel unique nothing like it around.

Stopped in the rum room which was small but well designed. Mattress could have been better could feel the springs is the only down side

8.0

Dec 2023

atmospheric and beautiful views.

would prefer a full english but it was fine ...

all good ..

6.0

Oct 2023

Nice trip but wouldn't stay again bed wasn't comfortable

Location

Bed too small, expensive

9.0

Sep 2023

Excellent place too stay

Sea view

Nothing all good

2.0

Sep 2023

Disappointing

Good view of marsden rock, staff ok

Room was filthy, not worth the £209 we paid at all. We wrote in the thick dust, and we had to wipe our feet constantly due to the fact it wasn’t clean

1.0

Sep 2023

Dirty hotel, poor staff, beautiful view. Ruined our night before the wedding.

The beautiful location

We arrived to filthy blankets, sandy floors, unclean the apartment was and for over 200 a night, on the night before our wedding I expected better. After numerous attempts to contact the hotel, we have been dismissed. With comments like, “ you should have raised your concerns ON that night” . Imagine telling your wife to be you weren’t happy and making her feel uncomfortable on what was our first night. We went to the restaurant and the food was almost £140 , we left a lot and sent the arranchini balls back. Which we were told they would refund, but we would have to come back another day as They didn’t have money in the till. When I spoke to a member of staff, her attitude was aggressive and negative. I asked to speak to a manager and she said she was the manager. I am still awaiting a call back from them after several days. Don’t have my hopes up. Poor staff, cleaning team and overall organisation. Don’t reccomend if you have a special occasion coming up.

6.0

Sep 2023

Marsden Grotto.

Staff were very friendly.location was what we wanted.

Bar closes at 10pm food is very expensive if you are a large family, drink is expensive. Not sure how they can charge the prices with rats running around outside and on tables outside at night. Had to pay £5 for parking which I wasn't made aware of. Lift is the slowest lift in the world for going 2 floors!

7.0

Aug 2023

Adequate stay, little things could have been done better.

Can't beat the location and the foods fantastic.

No cooked breakfast available and no clean towels for next day. Buns etc at breakfast should have been covered up as quite a few flies.

10.0

Aug 2023

Something different

Best fish and chips ever had, dolphins swim just off the coast, friendly people, great location

Only had two days

7.0

Aug 2023

Lovely location to visit

Location,

Food, location

4.0

Aug 2023

Disappointing

Great views .

Bar toilets were dirty ,no Wi-Fi was available,our room was dusty ,bed was uncomfortable ,not really a seafood specialist in my opinion, needs decorating in outside areas. Could be a little gem !

9.0

Aug 2023

Superb

The location is unique and beautiful. It is right on the beach and the childden loved it. The Grottos beach is rocky but has some rock pool and the beaches at South Sheilds and Seaburn are lovely. We luckily had a glimpse of dolphins. The view from my window was amazing. The restaurant is very good and we all enjoyed the food. Breakfast was just toast and cereal wirh lovely muffins and my son would have loved a cooked breakfast bht I was still fulk fro.m prevuous dinner so it was fine. The staff are really friendly and helpful. We would love to return and we were sad to leave.

We had a lovely stay and would go back so are not really bothered about the following points. Room 4 was very hot and needs a fan. The decor in room 9 was a giraffe on the wall and monkey lamps which I found bizarre in a sea location. The decor was not to my taste.

7.0

Aug 2023

Beautiful location, unique accommodation in the cliff side

Fantastic location, nice room, lovely views, friendly staff

8.0

Aug 2023

Lovely stay weather made the trip would visit again

Location and beautiful views Interesting inside

Quite warm in the room

7.0

Jul 2023

Lovely views ,lovely location ,lovely staff ,over priced very remote location ,No Wifi and not internet signal

The views are amazing

The bar is the only place for food and drinks This closed at 10pm which is not explained on your itinerary

8.0

Jul 2023

Enjoyed our stay and will book again.

Location is excellent and ambience fantastic for a relaxing time away.

It could do with some TLC - more attention to detail, frayed carpets, light bulbs not replaced, mattresses are lumpy, dusty.

10.0

Jul 2023

Fantastic

So clean and the staff where lovely and so helpful.

Nothing

9.0

Jul 2023

Lovely location and will stop again

Quirky and beautiful location. Friendly staff. Food really good.

Although wonderful sea view Rum Room has small double bed, could have been larger. Shower took ages to warm up as well.

6.0

Jul 2023

Great location and staff poor facilities and management it needs updating

Location

Cramped and dirty room

4.0

Jun 2023

Don’t be fooled by the pretty view

The view and staff who were not management

Everything else

10.0

Jun 2023

Exceptional

The hotel was clean and relaxing, the views were amazing and just all round a great night to get away

9.0

Jun 2023

We loved our stay and would return.

This is a spectacular location. It was relaxing and exceptionally beautiful. Staff were friendly and helpful.

A bit more effort could be taken with the light breakfast. Bigger coffee cups would be much appreciated.

6.0

Jun 2023

breathtaking situation and cave ,good food, fantastic people

loved the situation, the cave interior, the view, and the surroundings

we returned in the evening to no heating and no hot water. This was not fixed until it was time to leave. Breakfast could have included musli & fruit, but staff were lovely who helped with service.

3.0

Jun 2023

Blinded by the photos. The breakfast was an impertinence.

Exceptionally beautiful location, fall asleep to the sound of waves and seagulls. The staff is friendly.

Where do you start? Unfortunately, one is blinded by the beautiful photos. If you take a closer look, you quickly discover the small inconsistencies. - Furniture: everything is there, but everything looks like it is not of particularly good quality. - Renovation: doesn't look like it will last very long. There was a crevice/edge under the carpet. There were already small cracks / wrinkles in some places in the wallpaper. The ceiling tile in the bathroom did not close flush with the wall, gaps were visible. Etc. - In the bathroom, a towel holder is missing from the sink. - The floor to the shower is slightly lowered, but too little. The bathroom is submerged when showering and there was no shower mat. The shower was firmly attached too low, we did not figure out how the hand piece was supposed to work. - Cleanliness seems okay at first glance, but .... I found a piece of popcorn on the floor in the room, so prominently placed that you have to be inattentive to miss it. The chain to adjust the blinds was greasy to the touch, and there was white laundry or something similar on the floor next to the hallway that was not cleaned up - from the time we arrived until we left the next day. These were all not huge points, but in total they don't add up to a good general impression. The breakfast was an impertinence. We have now been in numerous hotels and in the UK also in a good number of B&Bs and this was unfortunately by far the worst breakfast. Cereal, muffins, toast/bagels with honey/jam/butter. EVERYTHING was sweet, no hearty alternative and it would NOT take much effort to at least offer packaged cheese or salami. I ate toast with salt, which was the heartiest thing you could take. TOAST WITH SALT! It is not necessary to offer a cooked breakfast (!) but THAT breakfast is a NO-GO.

10.0

May 2023

Exceptional

Amazing place steeped in history. Very different to most hotels. Staff very friendly and helpful.

Nothing. Everything was excellent. Have booked another stay already 🤩

2.0

May 2023

budget hotel at boutique prices

the view

the bed quality was poor from the mattress to the bedding , the shower was tiny and the door wouldn’t shut properly , for a boutique hotel it was very budget looking and basic , blind chain was snapped , chipped paint on window ledge, bathroom door kept opening itself and walls in bathroom was streaky with residue

9.0

May 2023

Wow view, waking up to the sound and view of the sea. Amazing staff!

We had lunch and evening meal here as well as an overnight stay. The staff from greeting at check in to check out were so pleasant, helpful and really friendly. We were able to reserve a table of our choice in the cave restaurant too. Reasonably priced drinks and lovely fresh food. The Surf and Turf wrap and sticky toffee pudding was our favourite. Room 8 was a compact double-basic but clean with a great view. We would love to come back and try the deluxe rooms next time. The continental breakfast was all we needed and the muffins were delicious. Thanks for a great stay and exceptional service!

The mattress could do with a topper and a few upgrades to room 8 but it’s the view and food you come for!

3.0

Mar 2023

Very disappointing stay

The location and quirkiness of it.

We were celebrating our 30th wedding anniversary and had been before and loved everything about the hotel. Very unfortunately this time the room needed a freshen up. There was mould around shower area. Paint peeling from the ceiling. It looked neglected. The main complaint was the food. It was so poor we couldn’t eat it. We were on a 2 night stay too. We found out that manager was being changed the next day and chef was from an agency.

5.0

Mar 2023

OK for one night, great unusal locatiion literally on the beach....unlikely to return

poor....continental consisted of toast....butter jam marmalade honey muffin small selection of yogurt orange juice

staff were pleasant and efficient but they ALL leave at 2200 hours and "breakfast" is =stricktly available between 9 and 10 ROOMalthough clean with decent bed linen was barely big enough for single and shower room so small there was NO room for any toiletries

8.0

Mar 2023

Very good

On the beach fantastic couldn't get any better than that .booked a table for 8 o.clock .thought nice meal few drinks .had our main meal .they left us waiting for ages .young girl came up we asked for deserts kitchen had closed at 9 o.clock managed to get a cold desert ok.went to the bar they was closing the bar at 9.15 .they will not get people coming back .we was in Liverpool the weekend be4 completely different they went out their way . Nottingham Saturday brill . Marsden groto shame

It's all in the box to like .above .

FAQs

How much does this inn cost compared to others in South Shields?

The average price for a rental in South Shields is $76 per night. This rental is $30 above the average.

Is parking included with this inn?

Parking is not specified as an available amenity at The Grotto. For more information, we encourage you to contact the property about where to park.

Is there a pool at this inn?

We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.

Is The Grotto pet friendly?

Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Grotto?

We found 2 amenities for this rental. This includes tv, and beachfront / waterfront.

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3.5

Average(19 Reviews)

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The Grotto

About this inn

Amenities

Map of South Shields

Nearby attractions

The Grotto

Inn in South Shields

Reasons to book

About this inn

Amenities

Map of South Shields

Nearby attractions

Reviews

FAQs

How much does this inn cost compared to others in South Shields?

Is parking included with this inn?

Is there a pool at this inn?

Is The Grotto pet friendly?

What amenities are available at The Grotto?

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