Gran SAHARA
About this hotel
Situated in Playa del Carmen, this charming hotel for $112 per night is a great option for your next vacation. Gran SAHARA is situated in Playa del Carmen, 1.1 km from ADO International Bus Station. Boasting an outdoor swimming pool, the hotel is close to several noted attractions, around 1.6 km from Playa del Carmen Maritime Terminal and around 1.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Garden
Family friendly
Map of Playa del Carmen
Reviews
3.9/5.0
Good(1,307 Reviews)
100% verified reviews
10.0
El personal siempre predispuesto
10.0
Przemiła obsługa, super lokalizacja, wygodne łóżka, ładny basenik, miła restauracyjka ze śniadaniem obok
Wszystko było w porządku
9.0
Excelente servicio por el personal
Las sábanas deberían estar más limpias o renovarlas
2.0
Ubicacion bien
Sabanas sucias,
Reportamos y nos dijeron que era oxido y que asi estaban las demas.
El AC no funcionaba tiraba agua
El lavado tenia fuga de agua
8.0
Kiva, todella auttavainen henkilökunta. Todella siistiä, siivous pelasi päivittäin ja pyyhkeiden vaihto. Tallelokero ja minijääkaappi huoneessa. Aamiainen vastapäisessä Mr. Waffle-barissa. Sijainti hyvä ja rauhallinen, pois kaikkein vilkkaimmista baarikortteleista.
Hieman karu, pelkistetty. Ei esim. koukkuja pyyhkeille kylpyhuoneessa. Parvekkeella pari paritonta tuolia, ei pöytää. Juomalasit sain pyydettäessä.
10.0
Muy buena ubicacion limpio y desayuno exquisito y variado
10.0
Esta muy muy bien ubicado, está limpio y acogedor, la atención es muy buena.
Que hay q subir muchas escaleras y la alberca está en la azotea 😁 pero en general bien
6.0
Vieta labai gera, centre, netoli iki 5 aveniu ar iki paplūdimio. Kambariai buvo švarūs.
Viešbutis tikrai super paprastas. Kambariai skurdoki, nera kėdžių ar kabliukų rankšluoščiams pasikambinti.
7.0
La ubicación
No colocan ni una botella de agua
Y me parece que deben colocar que no hay estacionamiento ya que solo hay 10 lugares
1.0
En febrero de 2024, decidimos reservar una estadía de tres noches en el Hotel Sahara en Playa del Carmen, atraídos por su ubicación céntrica y las comodidades que ofrecía según la plataforma Booking. Habíamos seleccionado este hotel específicamente por su promesa de estacionamiento gratuito, desayuno incluido y su conveniente ubicación en el corazón de la ciudad. Estos tres aspectos eran requisitos excluyentes que marcamos durante la búsqueda en la aplicación.
Después de confirmar la reserva, surgió la primera sorpresa cuando el mismo hotel nos recomendó reservar estacionamiento con antelación. Ante esta contradicción, contactamos al hotel para asegurarnos de que tendríamos un lugar para nuestro auto. La respuesta que recibimos fue que el estacionamiento se asignaba por orden de llegada, generando dudas sobre la consistencia en la prestación de servicios.
Ante la incertidumbre y la posibilidad de no contar con estacionamiento, ofrecimos de manera flexible cancelar la reserva y buscar otro alojamiento que pudiera satisfacer nuestras necesidades. Sin embargo, el hotel rechazó esta opción, asegurándonos que siempre habría espacio disponible y, en última instancia, podríamos dejar la llave del auto si fuera necesario.
Aunque el primer día transcurrió sin problemas, las noches siguientes nos encontramos con la desagradable sorpresa de que el estacionamiento estaba lleno. Esto nos obligó a dejar nuestro auto en la calle, teniendo que pagar parquímetros durante el día. El hotel, lejos de ofrecer una solución o asumir alguna responsabilidad, argumentó que el estacionamiento era gratuito, sin reconocer que era un servicio incluido en nuestra reserva y que esperábamos disfrutar sin inconvenientes.
El hecho de que un hotel con más de 50 habitaciones solo tenga espacio para 10 autos y no lo aclare es engañoso y decepcionante. Además, el Hotel Sahara no proporcionó ninguna alternativa ni se hizo cargo de la situación, dejándonos en una posición incómoda y descontenta.
No cuenta con estacionamiento acorde a las instalaciones.
El desayuno no tiene relación precio calidad.
8.0
La ubicación es excelente para salir a caminar por la quinta av. de tardecita / noche y a 2 cuadras de Walmart y la predisposición de Alberto y Máximo.
Los colchones son incómodos. Muy duros. El
Desayuno podría estar mejor. Es muy acotado lo que se puede comer .
6.0
La ubicación
No respetaron el precio publicado
5.0
La ubicación
Hay una parte del hotel que está bastante descuidada, ya que estuve 1 día de ida a Cozumel y otro de vuelta y me tocaron 2 zonas diferentes, pero la limpieza deja mucho que desear en las 2.
8.0
Location was perfect! Loved that there was parking available. The staff was very helpful and even upgraded us to a superior room at no extra cost. Definitely recommend!
10.0
I loved that your walking distance to the beach and the popular 5th Street and mall/shopping center. Your also surrounded by good restaurants and the Mercado is also just steps away. breakfast is included with the stay which is like having breakfast at home and nothing fancy but very yummy. and if you didn’t have time to get dolled up before your vacation, not to worry, there are a lot of places just a block away that you will find where to get a haircut your nails done or even your lashes installed at a very affordable price.  Thank you Gran SAHARA, for upgrading my room and for the hospitality I will definitely stay here again..
Limited car parking.
6.0
Location near 5th avenue, inside and secure parking, breakfast, fridge,
no elevator for upstair room, small balcony,
8.0
The staff was exceptional….Ishmael,Massimo,2 Alberto’s,and Alejandra were always pleasant and willing to assist with our minor problems.
The staff at the restaurant were always pleasant and fun and enjoyed our attempts in Spanish.Perla had a great smile.
Housekeeping was excellent.We give an A+ to all the employees.
There are always minor problems but the staff fixed all immediately.The rooftop deck with pool could be fixed up to be more versatile and attractive.Some nice new chairs,tables and umbrellas would help and say goodbye to the indoor outdoor green funky carpet and old plastic chairs.
7.0
Great location close to the center and bars and restaurants
No view on balcony. Faced a brick wall with rubbish on the ground
5.0
Location was good. They had parking on premises. Room was very spacious.
Looks very old and outdated. Very dirty.
10.0
Nice hotel and good location.. friendly people and hotel workers.. Enjoy 😊 staying over there
Thanks so much
Good price!
6.0
Breakfast was best part of the stay, locations was good
beds were old and not comfortable, pool area had no towels and very old, uncomfortable Charis, us dollar to peso conversion was criminal, 22 pesos for a dollar right now is a rip off
9.0
The "Classico"was meager but excellent since I don't eat it at home-good bacon and eggs just right.
I wish the safes had working combination locks,
I lost my first key and had to pay 500P to replace it.
The staff was helpful and good humored though
it was really a pain in the burro.
OH,and the TV had only 2 volume setting,too low and TOO LOUD!-Room 39,check it out.
1.0
Absolutely horrible
The rooms were dirty and sheets and pillows stained it was horrible very dirty don't listen to the reviews thry are lies. Ans thry wouldn't give our money back
7.0
Location. Central to the beach, tourist street and inexpensive places to eat.
TV had Netflix.
Hot water for shower.
Rooftop pool!!!
Small balcony.
Bar Fridge in room.!!!
Overall for $60 Canadian the room was very good for a night. Very affordable for location and Playa del Carmen.
No soap in the room.
Our sliding glass door to the small balcony had a huge crack. Very unsafe.
8.0
the location was easy to reach by car and just around the corner of 5 th avenue. also the garage for the car was very easy
the room lacked a certain atmosphere
8.0
We booked last minute and wanted something central and cheap just for one night. Not as luxurious as other locations at Playa but it was more than enough for one night. Very happy with our choice.
The breakfast we got offered wasn't great. It is not at the hotel but at a restaurant across the street and the included options were not that great. I was expecting something better to be honest.
5.0
-The room was ok.
-the location was good.
-the host was very nice. He even borrowed me the adapter to charge my phone!
-The wifi! I had a business meeting that I had to postpone because the internet was very weak. as a result, I had some financial losses, and that is why I had to give a lower grade.
-The cleaning ladies were knocking on my door every morning! there was no do not disturb sign! I came for a vacation, I do not want them waking me up every morning at 9am! so annoying!
10.0
Centric place. Its near 5 avenue.
Mattress so hard.
4.0
The employees were very nice. Shared good places to eat and to go. The breakfast was good (not at the hotel, at the restaurant across the street). Free parking. Great location!
The room was smelling cigarettes, we thought it was because the window was open the our neighbor was smoking, but it was really the room. The sheets and the towels were dirty. It was cheap, but it could at least be neat
1.0
warning: bed bug. I woke up with the whole body bitten (11 bites just on the face). I found several bed bugs on the mattress. Staff Alejandra witnessed me killing a bed bug on the mattress.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $116 per night. This rental is $4 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Gran SAHARA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gran SAHARA. Enjoy the water!
Is Gran SAHARA pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Gran SAHARA?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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