Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Location
Reviews
1 / 10
Extremely negative experience. You never know which apartment you will get or what condition it will be in.
Friendly reception staff.
Extremely negative experience. If you enjoy booking accommodation without knowing exactly where you will stay or what conditions you will get, this place will give you an unforgettable experience.
They have around 20–30 apartments in different buildings, so as I understand it, it is basically a lottery. I found this place through Google Maps and liked the location, so I booked through Booking.com. It turned out that my apartment was around a 10–15 minute walk from the location shown on the map.
The first apartment was extremely hot. The air conditioning could barely keep up and was also leaking water right in the middle of the room. From around 4–5 AM, the sun was shining directly through the windows, and the curtains were so thin that the room became as bright as daytime.
I asked to change apartments and agreed to pay extra. I was only moved the next day, so I had to spend another night in the first apartment.
The second apartment was larger, but the furniture and renovation were quite worn. There was a strong smell of cleaning products coming from the fridge, and the windows were difficult to open. Most importantly, there was no air conditioning at all. The ventilation was also making a very loud, rhythmic knocking noise.
The reception staff were very friendly, so I have no complaints about them. The telephone support, however, was a completely different story. When I said that it took around 15 minutes to walk from the first apartment to reception, they actually laughed at me and said it would only take 5 minutes. When I complained about the sunlight making it impossible to sleep, I was told that I was simply too sensitive. Regarding the air conditioning, I was told that Poland is only hot for about two weeks a year and unfortunately I had arrived during those days.
When I complained about the loud ventilation in the second apartment, I was actually asked to go to the technical floor myself and check something there.
10 / 10
Thanks for the nice stay
Easy check in, nothing to note really
Nothing i can remember
7 / 10
SEE the above summary.
The apartment itself is very nice, Spacious and clean,
I did NOT appreciate your apartment/hotel ad NOT stating the necessity of having to use codes to gain entry at the building gate and building and also needing the code to obtain the room key, Fortunately for me, when I was able to find this building, 22-C, the security man inside the office hut, was very helpful and told me to push the blueish colored button before and after I pressed the 4 number code, IF your ad site mentioned this necessity (to push the blue tinted button both before and after pressing the 4 number code) I damn sure do not remember seeing it in your ad,
ALSO, you people never stated (until AFTER I booked the apartment) that codes will be a necessary factor to gain entry to these apartments, which is insulting and I believe it is also intentional because many people do NOT want to have to remember codes for the temporary place they will book. Also, even though the buildings are close to the main train station, these buildings are set back from the street they are located close to but not on and I had to ask a kind man in a nearby building where these buildings are.
NO, I will not recommend to anyone to stay at your sites! I believe you are a large conglomerate of investors who care little about the personal convenience or full disclosure of what one NEEDS to know about your apartment buildings BEFORE and NOT AFTER they book from you.
10 / 10
Worth the money!
The location is really good. You can go from the train station to the Appartement in 5 min by walk. It's safe. There is a stair just outside the train station, so don't get confused by Maps in case it shows something else. The Appartement is well decorated, clean and spacious.
Minor stuff that does not change my scores: would be nice to add extra black curtains (on top of the existing ones) in the living room to avoid lighting in the early morning.
The apartment itself is very nice, Spacious and clean,
I did NOT appreciate your apartment/hotel ad NOT stating the necessity of having to use codes to gain entry at the building gate and building and also needing the code to obtain the room key, Fortunately for me, when I was able to find this building, 22-C, the security man inside the office hut, was very helpful and told me to push the blueish colored button before and after I pressed the 4 number code, IF your ad site mentioned this necessity (to push the blue tinted button both before and after pressing the 4 number code) I damn sure do not remember seeing it in your ad,
ALSO, you people never stated (until AFTER I booked the apartment) that codes will be a necessary factor to gain entry to these apartments, which is insulting and I believe it is also intentional because many people do NOT want to have to remember codes for the temporary place they will book. Also, even though the buildings are close to the main train station, these buildings are set back from the street they are located close to but not on and I had to ask a kind man in a nearby building where these buildings are.
NO, I will not recommend to anyone to stay at your sites! I believe you are a large conglomerate of investors who care little about the personal convenience or full disclosure of what one NEEDS to know about your apartment buildings BEFORE and NOT AFTER they book from you.
10 / 10Outstanding·Aug 2026
The location is really good. You can go from the train station to the Appartement in 5 min by walk. It's safe. There is a stair just outside the train station, so don't get confused by Maps in case it shows something else. The Appartement is well decorated, clean and spacious.
Minor stuff that does not change my scores: would be nice to add extra black curtains (on top of the existing ones) in the living room to avoid lighting in the early morning.
6 / 10Average·Feb 2026
Location
The smell in the bathroom
Missing appliances.
The host did not reply to our question.
Little bugs on the floor and kitchen counter top. They’re harmless and appear in wet and dark places.
But not pleasant to look at.
Very uncomfortable mattress.
The sofa had burn marks. I think the flat is ready for a small refurbishment.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ApartmentPrestige Central Station. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ApartmentPrestige Central Station pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ApartmentPrestige Central Station?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Garden
Accessible Parking
Family friendly
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Tennis court
Cleaning products
Map of Krakow
Ratings and reviews
8.6 / 10
Excellent(2,230 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Easy check in, nothing to note really
Nothing i can remember
7 / 10Good·Sep 2026
The apartment itself is very nice, Spacious and clean,
I did NOT appreciate your apartment/hotel ad NOT stating the necessity of having to use codes to gain entry at the building gate and building and also needing the code to obtain the room key, Fortunately for me, when I was able to find this building, 22-C, the security man inside the office hut, was very helpful and told me to push the blueish colored button before and after I pressed the 4 number code, IF your ad site mentioned this necessity (to push the blue tinted button both before and after pressing the 4 number code) I damn sure do not remember seeing it in your ad,
ALSO, you people never stated (until AFTER I booked the apartment) that codes will be a necessary factor to gain entry to these apartments, which is insulting and I believe it is also intentional because many people do NOT want to have to remember codes for the temporary place they will book. Also, even though the buildings are close to the main train station, these buildings are set back from the street they are located close to but not on and I had to ask a kind man in a nearby building where these buildings are.
NO, I will not recommend to anyone to stay at your sites! I believe you are a large conglomerate of investors who care little about the personal convenience or full disclosure of what one NEEDS to know about your apartment buildings BEFORE and NOT AFTER they book from you.
10 / 10Outstanding·Aug 2026
The location is really good. You can go from the train station to the Appartement in 5 min by walk. It's safe. There is a stair just outside the train station, so don't get confused by Maps in case it shows something else. The Appartement is well decorated, clean and spacious.
Minor stuff that does not change my scores: would be nice to add extra black curtains (on top of the existing ones) in the living room to avoid lighting in the early morning.
6 / 10Average·Feb 2026
Location
The smell in the bathroom
Missing appliances.
The host did not reply to our question.
Little bugs on the floor and kitchen counter top. They’re harmless and appear in wet and dark places.
But not pleasant to look at.
Very uncomfortable mattress.
The sofa had burn marks. I think the flat is ready for a small refurbishment.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Krakow
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Garden
Accessible Parking
Family friendly
Smoking allowed
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ApartmentPrestige Central Station. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ApartmentPrestige Central Station pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ApartmentPrestige Central Station?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
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