Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
A decent stay turned sour.
There were some rules that were not clearly displayed where they wanted cash and I had to go find a cash machine in order to make the checkin. Plus it was quite a bit of money that they give you back at the end of the trip considering no other country used Swiss francs. So you are stuck with a large sum of money. However the studio was well located and perfectly fine in a nice building.
A day before traveling I was informed that I will have to vacate the place 2 days before the end of my trip because of works to be done. I was offered to stay in a guest house nearby. Not only it was a category beneath what I paid (I felt cheated), but also the room they put me in didn’t have a proper bed. It was a sort of round couch with really soft matrix and a plastic linen. Bathroom was outside the room and in an attic and extremely uncomfortable to shower. In fact it was the owners house with their house rules, which made me quite uncomfortable as there were no real privacy (which I strongly value during my trips). A sour experience specially after being told the change was going to be an upgrade, which was exactly the contrary. Stay away from the guest house.
10 / 10
We had a good stay as couple and doing road biking around the lake and a very lovely contact to Kelly and Vincent. Many
The studio is very proper, modern style, fully equipped with small kitchen and price offer
Distance to center (but it was ok)
10 / 10
Would recommend to friends
The studio is so nice and clean, equipped with also kinds of kitchen tools. The quilt and towel are both thoroughly neat. Most importantly, the landlady is so hospital and talkative.
The location is a bit remote. It takes about 5 minutes to the nearest bus station.
1 / 10
Horrific
Nothing
My stay at this hotel was beyond disappointing. It was an appalling experience from start to finish, and I strongly advise others to avoid it. Here are the key issues I faced:
1. Room Conditions
The room was nothing short of a disaster. Dust had accumulated everywhere—on the furniture, fixtures, and even on the surfaces we used. Despite trying to clean it ourselves with baby wipes, the dust kept resettling, which made it impossible to feel comfortable.
Underneath the bed was an absolute nightmare. It seemed like it hadn’t been cleaned in months, with layers of dirt, dust, and debris that had clearly been ignored by housekeeping. The level of neglect was shocking and completely unacceptable for a hotel.
2. General Cleanliness
It wasn’t just the room that was dirty—the entire hotel lacked basic hygiene and upkeep. Common areas looked poorly maintained, with visible signs of dirt and grime. This made the whole place feel unpleasant and unhygienic.
3. Staff Attitude
The staff, particularly the front desk team, were some of the worst I’ve ever encountered. They were rude, unprofessional, and indifferent to our concerns. Despite traveling with my family, we received no consideration or empathy. Their lack of hospitality made an already bad experience even worse.
4. Management and Oversight
It’s clear that this hotel is poorly managed. There seems to be no accountability or effort to address basic issues like cleanliness or customer service. This reflects a complete disregard for guest satisfaction, which is unacceptable in the hospitality industry.
Impact on My Stay
Staying here with my family was one of the worst decisions I’ve ever made. We felt uncomfortable, unwelcome, and deeply dissatisfied throughout our visit. Instead of enjoying our trip, we spent most of our time dealing with these issues and regretting our choice of accommodation.
Todo fue excepcional. Desde la acogida por la familia anfitriona, el desayuno, la habitación, el baño, etc...incluso el parking ofrecido.
Me disgustó no haber podido estar durante más tiempo alojado, en mi visita a Suiza..
9 / 10Outstanding·Jun 2026
Es gab kein Frühstück. Das Zimmer war sehr schön und gepflegt.
Wir mussten eine Stunde auf den Schlüssel warten.Nach mehreren Anrufen und E-Mails kam dann eine Frau, die aber dann sehr freundlich war.
9 / 10Outstanding·Feb 2026
Hat alles sehr gut geklappt. Studio war zweckmässig.
Gastgeber sehr freundlich.
TV ging überhaupt nicht, nach x mal ein und ausschalten, hat es sich nicht mehr verbunden
Die Pfannen sind verkratzt und ziemlich alt.
5 / 10·May 2025
L'appartement est très propre et bien situé.
L'option garage non est clair, on ha pris le garage en réservation et même si il est signé comme INCLUS on nous a demandé de le payer en cash.
Mes parents non pas utilisés ni la cuisine ni la table et au check out sous la feuille A4 il on trouvé une petite raie sur le verre et ci demandait 50sf aussi en cash nous avons refusé.
Dans l'enveloppe della caution de 250 sf il y avait déjà plus que 200.... dans son sac 👜
Demande: comment elle savait de la retenue pour le verre en avance ???
Regardez sous la feuille A4 au check in.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at B&B Kelly Plus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is B&B Kelly Plus pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at B&B Kelly Plus?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Lausanne
Ratings and reviews
6.4 / 10
Average(54 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Todo fue excepcional. Desde la acogida por la familia anfitriona, el desayuno, la habitación, el baño, etc...incluso el parking ofrecido.
Me disgustó no haber podido estar durante más tiempo alojado, en mi visita a Suiza..
9 / 10Outstanding·Jun 2026
Es gab kein Frühstück. Das Zimmer war sehr schön und gepflegt.
Wir mussten eine Stunde auf den Schlüssel warten.Nach mehreren Anrufen und E-Mails kam dann eine Frau, die aber dann sehr freundlich war.
9 / 10Outstanding·Feb 2026
Hat alles sehr gut geklappt. Studio war zweckmässig.
Gastgeber sehr freundlich.
TV ging überhaupt nicht, nach x mal ein und ausschalten, hat es sich nicht mehr verbunden
Die Pfannen sind verkratzt und ziemlich alt.
5 / 10·May 2025
L'appartement est très propre et bien situé.
L'option garage non est clair, on ha pris le garage en réservation et même si il est signé comme INCLUS on nous a demandé de le payer en cash.
Mes parents non pas utilisés ni la cuisine ni la table et au check out sous la feuille A4 il on trouvé une petite raie sur le verre et ci demandait 50sf aussi en cash nous avons refusé.
Dans l'enveloppe della caution de 250 sf il y avait déjà plus que 200.... dans son sac 👜
Demande: comment elle savait de la retenue pour le verre en avance ???
Regardez sous la feuille A4 au check in.
$$$$
6.4Average
(54 Ratings)
"The studio is very proper, modern style, fully equipped with small kitchen and price offer"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Lausanne
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Accessible Parking
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at B&B Kelly Plus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is B&B Kelly Plus pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at B&B Kelly Plus?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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