Hampton Inn & Suites Kittery-Portsmouth

Very clean , friendly staff.

How close it was to the shops

Would’ve been nice to have an outdoor pool, but not a huge deal.

I’ve been here once last year and the place was immaculate. Booked this room way in advance and was looking for a nice place to stay midway on our trip. Place appeared clean and tidy. Coffee was good and the bed was comfortable.

I realize this is a fully animal welcoming facility-every room-every floor. However I didn’t expect my room to smell like a war dog. The carpets were not cleaned like they were last year and the smell was overbearing. I asked the front desk manager if we could swap rooms and he was nice but said it was fully booked. I won’t be staying here again. Too bad because I usually sat at a Hilton hotel as a first choice.

The beds were very comfortable. Location was awesome! Right next to Outlets and some really good restaurants! The morning breakfast was nice.

Soon as I got into my room I started sneezing. You could tell the rugs hadn't been vacuumed in a while, especially the hallway section - which was also really "stuffy." When I first walked into the hotel to check in, the garbage can was almost overflowing with trash. That was the first thing I noticed and was immediately disappointed. On two different occasions I saw a bug crawl out of the drain in the sink. Sink had spots around it, as if someone "cleaned" it just by looking to see what looked dirty. Seemed like the absolute bear minimum is done to keep the hotel "appearing" to be somewhat clean. Probably would not stay here again.