Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
3 / 10
Disappointing stay- concerns around transparency.
Disappointing stay – concerns about transparency, comfort and hospitality
Our experience at Windmill Cottage was disappointing, particularly given the price of the accommodation and the expectations set by the Booking.com listing.
First impressions and accommodation
The listing was misleading in our opinion. Windmill Cottage is a separate, substantial house, whereas the accommodation we stayed in is a purpose-built building situated literally on its driveway. Although the building itself was attractive and well maintained, this distinction was not clear from the outset.
There were some positives: the bedding and towels were of good quality, the beds were comfortable and there was plenty of hot water.
However, there were several practical issues. The double bedroom on the first floor has a very low apex ceiling, which could be problematic for an average-height adult. Signs reminding guests to mind their heads would be helpful. The toilet roll holder was loose, the hot and cold taps were plumbed the wrong way round, and the toilet was awkward to use. Accessing the bathroom during the night was particularly challenging, especially with the bed positioned against the wall on one side.
Although the kitchen was reasonably well equipped, basic items such as foil, cling film and spare bin bags were missing. There were only four mugs and five forks, which seemed insufficient.
The living room furniture was another disappointment. The two low leather sofas face each other, with one positioned against the radiator, while the television is wall-mounted at one end of the room. This made watching television uncomfortable, as we had to sit at an awkward angle. The sofas themselves were also uncomfortable.
Heating – our biggest concern
The most significant issue was the heating, which has apparently been raised by previous guests too.
We were advised that check-in was from 2pm, yet when we arrived at 4pm the accommodation was absolutely freezing.
We could not find a thermostat or instructions for operating the heating. We were later told that the heating was controlled remotely using the Hive system and that the thermostat was positioned out of guests’ reach and out of sight on top of a kitchen cupboard.
* We were told that the heating would come on at 4pm and switch off at 8pm, although it was later said that it would remain on until 10pm. However, it switched off at 8pm.
* We have never previously stayed in accommodation where guests were unable to control the heating themselves. This significantly affected our comfort and enjoyment of the stay.
* The property was expensive, and we were disappointed by the additional charges and conditions. A £200 damage deposit was requested after the stay had already been paid for, and use of the hot tub cost an additional £80.
* We were given strict instructions to leave the property as we found it, empty the bins and recycle our rubbish. This was frustrating, particularly as the recycling bins in the owner’s driveway were already overflowing.
* Overall, we felt more like paying lodgers than valued guests.
* We would not recommend this property. We suggest that prospective guests clarify the exact nature of the accommodation, all additional charges and the heating arrangements before booking.
10 / 10
Quick break , easy location , near places of interest
Nice location , pretty building , easy to get around
All worked out for us
10 / 10
Perfect location for a birthday celebration
Property was immaculate ! Lovely to arrive to tea and cake . Beautifully decorated throughout with a lovely garden to sit in . Beds were comfortable and the kitchen was well equipped. Location was perfect and the hosts were very welcoming.
Nice location , pretty building , easy to get around
All worked out for us
10 / 10Outstanding·Sep 2026
Perfecte locatie voor onze geplande uitstappen. Ontbijt is niet inbegrepen, maar er stond wel een "welkomstpakket" met cake, koffie, thee, ... Ook in badkamers en slaapkamers zijn alle benodigdheden aanwezig om er een gezellig verblijf van te maken.
Wij reisden met 3 volwassenen, misschien waren 3 koffiecups in plaats van 2 wel aangenaam geweest :) geen probleem voor ons, er was ook chocomelk en thee.
10 / 10Outstanding·Aug 2026
Property was immaculate ! Lovely to arrive to tea and cake . Beautifully decorated throughout with a lovely garden to sit in . Beds were comfortable and the kitchen was well equipped. Location was perfect and the hosts were very welcoming.
Nothing it was really lovely
5 / 10·Apr 2026
The location and the property was nice with everything needed.
The owners supplied us with a care package which was a nice touch.
The property is located on the same grounds as the owner, which made it difficult to fully relax. This wasn’t mentioned in the description, and had we known, we wouldn’t have booked it.
Another issue was the heating. It was set on a timer for just 2 2x two hours per day which made it too cold for the majority of our stay, and even then it didn’t always work properly. We often had to message the owner to turn it on, which felt quite uncomfortable and inconvenient.
Additionally, the number of CCTV cameras around the property felt excessive and intrusive, especially for a holiday that was meant to be relaxing.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
Contactless check-in/out
Cleaning products
Map of Worthing
Ratings and reviews
8.8 / 10
Excellent(20 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Nice location , pretty building , easy to get around
All worked out for us
10 / 10Outstanding·Sep 2026
Perfecte locatie voor onze geplande uitstappen. Ontbijt is niet inbegrepen, maar er stond wel een "welkomstpakket" met cake, koffie, thee, ... Ook in badkamers en slaapkamers zijn alle benodigdheden aanwezig om er een gezellig verblijf van te maken.
Wij reisden met 3 volwassenen, misschien waren 3 koffiecups in plaats van 2 wel aangenaam geweest :) geen probleem voor ons, er was ook chocomelk en thee.
10 / 10Outstanding·Aug 2026
Property was immaculate ! Lovely to arrive to tea and cake . Beautifully decorated throughout with a lovely garden to sit in . Beds were comfortable and the kitchen was well equipped. Location was perfect and the hosts were very welcoming.
Nothing it was really lovely
5 / 10·Apr 2026
The location and the property was nice with everything needed.
The owners supplied us with a care package which was a nice touch.
The property is located on the same grounds as the owner, which made it difficult to fully relax. This wasn’t mentioned in the description, and had we known, we wouldn’t have booked it.
Another issue was the heating. It was set on a timer for just 2 2x two hours per day which made it too cold for the majority of our stay, and even then it didn’t always work properly. We often had to message the owner to turn it on, which felt quite uncomfortable and inconvenient.
Additionally, the number of CCTV cameras around the property felt excessive and intrusive, especially for a holiday that was meant to be relaxing.
$$$$
Top rated by guests
8.8Excellent
(20 Ratings)
"Nice location , pretty building , easy to get around"
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