Pretty apartment in a nice location, but inconvenient processes and poor customer service
Pretty apartment in a nice location, but inconvenient processes and poor customer service
The apartment was pretty and in a good location, but:
1) For international guests it's really inconvenient to have to pay by bank transfer rather than card. It added an extra cost to the price of the stay because of bank fees. Also, the substantial deposit was only accepted in cash. It made us really nervous to hand over this much cash, and it also upped the overall costs because of the exchange fees. The owner should consider taking card to make it more convenient.
2) We were a bit surprised at the steep cleaning fee - I didn't think the ad mentioned anything. When it was requested, I looked back at the ad, and the fee is not included in the listing of mandatory costs. It is, however, included at the bottom of the 'house rules' description, the only thing on the page not translated in English. So English-speaking guests should be aware of this. Also, for a place with such a high cleaning fee, I would have expected it to be cleaner, but walking around barefoot blackened your feet and the shower head was so calcified it didn't work properly.
3) A lot of the things we would have expected to be included in a self catering apartment weren't there. There were no towels when we arrived and took some from the hall cupboard, which the owner later chastised us for. There was also no toilet paper, so our first hour in Avignon was spent running around trying to find an open Carrefour on a Sunday.
4) We came to Avignon from the wedding of a friend. When we were there, we found that a few friends needed a place to stay in Avignon for a night. Since the apartment said it could accommodate the number and, when we checked the website quote, it was the same regardless of number of guests, we invited them along. We didn't hide this fact, and when we arrived, the owner's lovely parents showed us the pull-out couch. The night before we had to leave, the owner texted my husband, telling him that, because we had friends, she would be taking a large amount out of our deposit. This was frustrating. We were fine paying a nominal additional charge, but the amount requested to stay one night on a pull-out sofa was really steep, and the owner had no interest in negotiating. Since she had our money, there was little we could do.
So, between transfer fees, an unexpected cleaning fee, and an arbitrarily large amount off our deposit, the stay cost us at a lot more than we were expecting. Avignon is amazing, and we'd love to return, but we won't be staying here.
10 / 10
Hidden Treasure!
Hidden Treasure!
My family of 5 stayed here in August 2012 (2 Adults, twin 13 year old boys and one 11 year old girl). It was beautiful, charming and in extremely good condition having just been renovated. The apartment is much better than what is seen in the pictures. It was very clean, elegantly decorated with comfortable furniture and accessories. The apartment had everything we needed to cook dinner. The location is great because it's not loud with tourists but is close to the center. The Owner was a delight, easy to communicate with and very accommodating.
There was no air conditioning but there was a fan in each bedroom. It was still a little hot at night...but it was August. This would not stop us from staying here again.
Tip: if you rent a car; park it on the outside of the wall in the public lot for free (next to the Ferris wheel) and walk to the apartment. It was easy access and close through the wall. We highly recommend this apartment!
8 / 10
Atmosphärisches Wohnen im historischen Zentrum von Avignon
Atmosphärisches Wohnen im historischen Zentrum von Avignon
Sehr charmant und zweckmäßig eingerichtete Wohnung in Zentraler Lage, ganz in der Nähe des Papstpalastes. Alle Wege - Sehenswürdigkeiten, Einkauf, ÖPNV lassen sich gut zu Fuß erreichen. 5 min. zum Shuttleservice zum p&r Parkplatz Île de Piot. Valérie ist sehr entgegenkommend und hilfsbereit, Check-in und out haben problemlos geklappt. Schade, dass sich in einem Teil der Wohnung gelegentlich ein Anklang von brackigem Geruch zeigt, wobei die Klimaanlage eine gewisse Abhilfe schafft. Insgesamt eine tolle Unterkunft.
10 / 10
Appartement très agréable et confortable
Appartement très agréable et confortable
J'ai passé un mois très agréable dans l'appartement Le Pinson. Il y a en fait trois appartements disponibles dans ce bâtiment xvème siècle qui a beaucoup de charme et est complètement rénové. La situation dans Avignon est idéale, dans un quartier du centre ville agréable et animé, sans doute plus tranquille que d'autres quartiers du centre ville le soir. L'appartement en lui même est très confortable, fonctionnel, moderne et très bien équipé (appréciable pour un long séjour). J'ai passé un très bon séjour à Avignon, merci beaucoup !
Charming, well-equipped apartment in a central location with helpful host. Walking distance to attractions, shops, and public transport. Overall, a great stay!
From real guest reviews summarized by AI
8 / 10Excellent·Sep 2020
Sehr charmant und zweckmäßig eingerichtete Wohnung in Zentraler Lage, ganz in der Nähe des Papstpalastes. Alle Wege - Sehenswürdigkeiten, Einkauf, ÖPNV lassen sich gut zu Fuß erreichen. 5 min. zum Shuttleservice zum p&r Parkplatz Île de Piot. Valérie ist sehr entgegenkommend und hilfsbereit, Check-in und out haben problemlos geklappt. Schade, dass sich in einem Teil der Wohnung gelegentlich ein Anklang von brackigem Geruch zeigt, wobei die Klimaanlage eine gewisse Abhilfe schafft. Insgesamt eine tolle Unterkunft.
10 / 10Outstanding·Oct 2015
J'ai passé un mois très agréable dans l'appartement Le Pinson. Il y a en fait trois appartements disponibles dans ce bâtiment xvème siècle qui a beaucoup de charme et est complètement rénové. La situation dans Avignon est idéale, dans un quartier du centre ville agréable et animé, sans doute plus tranquille que d'autres quartiers du centre ville le soir. L'appartement en lui même est très confortable, fonctionnel, moderne et très bien équipé (appréciable pour un long séjour). J'ai passé un très bon séjour à Avignon, merci beaucoup !
10 / 10Outstanding·May 2014
My family of 5 stayed here in August 2012 (2 Adults, twin 13 year old boys and one 11 year old girl). It was beautiful, charming and in extremely good condition having just been renovated. The apartment is much better than what is seen in the pictures. It was very clean, elegantly decorated with comfortable furniture and accessories. The apartment had everything we needed to cook dinner. The location is great because it's not loud with tourists but is close to the center. The Owner was a delight, easy to communicate with and very accommodating.
There was no air conditioning but there was a fan in each bedroom. It was still a little hot at night...but it was August. This would not stop us from staying here again.
Tip: if you rent a car; park it on the outside of the wall in the public lot for free (next to the Ferris wheel) and walk to the apartment. It was easy access and close through the wall. We highly recommend this apartment!
8 / 10Excellent·Oct 2013
The apartment is very liveable and well situated. There is nice separation between the sleeping and living areas. We stayed for one month and had most everything we needed. Valerie was very responsive and spoke English very well.
The location is central to retail shopping and cafes. We found a fantastic green grocer and boucherie within 5 minutes walk, in Place St. Didier. Also, there is a great cafe, Subito, that serves a tasty Plat du Jour for under 10 euros, directly next to the apartment.
It would be a 5-star apartment if some modest amenities were included, like dishwashing soap and cleaning supplies. But those are available in the Petit Casino around the corner (not open Sundays).
Overall, we thoroughly enjoyed our stay at Gigi et Marinette. The apartment is beautiful.
Close to ice skating, horse riding, and more, this pet-friendly apartment brings it all within reach. Rue de la Republique and Place de l'Horloge are just a short walk away, so leave your car at the property, which offers onsite parking. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Avignon Central Station, a short 13-minute walk away.
A dining area, a fireplace, air conditioning, and limo/town car service are featured at this 2-bedroom, 1-bathroom rental. Connect to the free WiFi, or get cozy in front of the cable/satellite TV. Bathroom amenities include a hair dryer and towels. The kitchen is equipped with an oven, a stovetop, and a refrigerator, as well as a coffee maker, an electric kettle, and a microwave. And you won't have to pack extra clothes, because you'll have a washer and dryer, too. Other amenities include bed sheets, an ironing board, heating, and limited housekeeping.
Amenities
Non-smoking
Pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Charming apartment in the historic centre of avignon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Charming apartment in the historic centre of avignon pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Charming apartment in the historic centre of avignon?
We found 3 amenities for this rental. This includes non-smoking, pets allowed, and family friendly.
Charming apartment in the historic centre of avignon
Top rated by guests
8.6Excellent
(11 Ratings)
Charming, well-equipped apartment in a central location with helpful host. Walking distance to attractions, shops, and public transport. Overall, a great stay!
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Close to ice skating, horse riding, and more, this pet-friendly apartment brings it all within reach. Rue de la Republique and Place de l'Horloge are just a short walk away, so leave your car at the property, which offers onsite parking. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Avignon Central Station, a short 13-minute walk away.
A dining area, a fireplace, air conditioning, and limo/town car service are featured at this 2-bedroom, 1-bathroom rental. Connect to the free WiFi, or get cozy in front of the cable/satellite TV. Bathroom amenities include a hair dryer and towels. The kitchen is equipped with an oven, a stovetop, and a refrigerator, as well as a coffee maker, an electric kettle, and a microwave. And you won't have to pack extra clothes, because you'll have a washer and dryer, too. Other amenities include bed sheets, an ironing board, heating, and limited housekeeping.
Charming, well-equipped apartment in a central location with helpful host. Walking distance to attractions, shops, and public transport. Overall, a great stay!
From real guest reviews summarized by AI
8 / 10Excellent·Sep 2020
Sehr charmant und zweckmäßig eingerichtete Wohnung in Zentraler Lage, ganz in der Nähe des Papstpalastes. Alle Wege - Sehenswürdigkeiten, Einkauf, ÖPNV lassen sich gut zu Fuß erreichen. 5 min. zum Shuttleservice zum p&r Parkplatz Île de Piot. Valérie ist sehr entgegenkommend und hilfsbereit, Check-in und out haben problemlos geklappt. Schade, dass sich in einem Teil der Wohnung gelegentlich ein Anklang von brackigem Geruch zeigt, wobei die Klimaanlage eine gewisse Abhilfe schafft. Insgesamt eine tolle Unterkunft.
10 / 10Outstanding·Oct 2015
J'ai passé un mois très agréable dans l'appartement Le Pinson. Il y a en fait trois appartements disponibles dans ce bâtiment xvème siècle qui a beaucoup de charme et est complètement rénové. La situation dans Avignon est idéale, dans un quartier du centre ville agréable et animé, sans doute plus tranquille que d'autres quartiers du centre ville le soir. L'appartement en lui même est très confortable, fonctionnel, moderne et très bien équipé (appréciable pour un long séjour). J'ai passé un très bon séjour à Avignon, merci beaucoup !
10 / 10Outstanding·May 2014
My family of 5 stayed here in August 2012 (2 Adults, twin 13 year old boys and one 11 year old girl). It was beautiful, charming and in extremely good condition having just been renovated. The apartment is much better than what is seen in the pictures. It was very clean, elegantly decorated with comfortable furniture and accessories. The apartment had everything we needed to cook dinner. The location is great because it's not loud with tourists but is close to the center. The Owner was a delight, easy to communicate with and very accommodating.
There was no air conditioning but there was a fan in each bedroom. It was still a little hot at night...but it was August. This would not stop us from staying here again.
Tip: if you rent a car; park it on the outside of the wall in the public lot for free (next to the Ferris wheel) and walk to the apartment. It was easy access and close through the wall. We highly recommend this apartment!
8 / 10Excellent·Oct 2013
The apartment is very liveable and well situated. There is nice separation between the sleeping and living areas. We stayed for one month and had most everything we needed. Valerie was very responsive and spoke English very well.
The location is central to retail shopping and cafes. We found a fantastic green grocer and boucherie within 5 minutes walk, in Place St. Didier. Also, there is a great cafe, Subito, that serves a tasty Plat du Jour for under 10 euros, directly next to the apartment.
It would be a 5-star apartment if some modest amenities were included, like dishwashing soap and cleaning supplies. But those are available in the Petit Casino around the corner (not open Sundays).
Overall, we thoroughly enjoyed our stay at Gigi et Marinette. The apartment is beautiful.
$$$$
Top rated by guests
8.6Excellent
(11 Ratings)
Charming, well-equipped apartment in a central location with helpful host. Walking distance to attractions, shops, and public transport. Overall, a great stay!
Close to ice skating, horse riding, and more, this pet-friendly apartment brings it all within reach. Rue de la Republique and Place de l'Horloge are just a short walk away, so leave your car at the property, which offers onsite parking. If you're looking to expand your horizons and see other nearby locales, you can catch a train at Avignon Central Station, a short 13-minute walk away.
A dining area, a fireplace, air conditioning, and limo/town car service are featured at this 2-bedroom, 1-bathroom rental. Connect to the free WiFi, or get cozy in front of the cable/satellite TV. Bathroom amenities include a hair dryer and towels. The kitchen is equipped with an oven, a stovetop, and a refrigerator, as well as a coffee maker, an electric kettle, and a microwave. And you won't have to pack extra clothes, because you'll have a washer and dryer, too. Other amenities include bed sheets, an ironing board, heating, and limited housekeeping.
Amenities
Non-smoking
Pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Charming apartment in the historic centre of avignon. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Charming apartment in the historic centre of avignon pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Charming apartment in the historic centre of avignon?
We found 3 amenities for this rental. This includes non-smoking, pets allowed, and family friendly.
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Summary of reviews
