Hotel in Bacalar
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime Location
Amenities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Spa
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Beach front
Smoking allowed
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Bacalar
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
- beautiful huge room
- good air-conditioning
- wonderful shower
- great Location at the lake
the restaurant wasn't to our liking, service was quite bad; some drinks weren't available, plus, we had to ask for orders several times and remind the waiter; breakfast which is included in the price is poor; prices for food and drink are rediculous; go next door to Solana Hotel - their restaurant ist absolutely great and service spotless
8 / 10Excellent·Jul 2026
Location! So beautiful , and the waiters were fab!
We stayed in the treehouse, first night an animal tried to come through the roof and woke us up! But the staff fixed it, and then the air con unit broke, but also they fixed that. Need to have drawers or storage Aa nowhere to unpack!
7 / 10Good·Jun 2026
Great location. Close to beach club/nice water. 8min taxi ride to el centro.
Restaurant was a bit over priced for what it was. No free coffee or refills. Coffee was one of those latte, coffee, cappuccino machines all in one (not the best by far).
6 / 10Average·Mar 2026
I like that after we complained, we received a different room
The staff is very friendly and the coffee is great…
The hairs in my room
And the short bed we had in the first room.
Breakfast is tasty but not a lot.
$$$$
Top rated by guests
8.6Excellent
(356 Ratings)
"Great access to the lagoon! Staff was excellent and extremely kind ! The food was really good and the rooms were clean and cute."
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