Hotel in Cancun
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
WiFi/Internet
Garden
Accessible Parking
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Hotel was close to airport.
Better food choices in the breakfast. Need another waffle maker, more meat choices.
10 / 10Outstanding·Sep 2026
Excellent breakfast, attention, rooms very clean, confortable for rest, nice swiming pool
Nothing, just keep doing things as now
10 / 10Outstanding·Sep 2026
Unique boutique style design
No comment
6 / 10Average·Dec 2025
The room was comfortable. The morning staff was pleasant. Breakfast was pretty good as well.
The whole reason I booked this hotel was because it offered a free shuttle from the airport. From the moment I arrived at the airport I went to one of the places listed on the site as a shuttle pick up, the welcome bar, and called the front desk to tell them. After an hour I called back and they said the shuttle came and went and said they would send it again and the same thing happened. I called again and they told me to send them a picture of where I was like they didn’t believe me, so I did. I was exactly where it says to wait on the website. Then they tell me the shuttle won’t go there and that’s why I missed it. So after 2 hours of waiting I walked to a different part of the airport and in the meantime my friend who was at the hotel tried to get the ladies at the front desk to help me, but they told her I must be drunk because I was at the bar. The Welcome Bar was the place listed on the website to wait and the place I had told them I had been because that’s where the pick up spot was listed. They were so rude and unprofessional and after I walked to a different part of the airport I couldn’t get back into the area I was originally in, where the shuttle was supposed to pick up in the first place. So I ended up having to pay for a taxi even though the whole reason I booked this hotel was for the free shuttle. The ladies were so rude and at any time could have told me the shuttle didn’t pick up where I had been sitting, but they waited for over 2 hours before telling me. It was all overly frustrating and could have been avoided at any point with a tiny bit of communication.
$$$$
Top rated by guests
8.4Excellent
(2,915 Ratings)
"Excellent breakfast, attention, rooms very clean, confortable for rest, nice swiming pool"
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