The Retreat at Blue Lagoon Iceland

10/10 — absolutely faultless. When a hotel gets everything right, from the service to the facilities and attention to detail, it's worth recognising.

Nothing… there is nothing….. not staying long enough 😉

I love that you could wear your robe all day and all night. So relaxing… The architecture of this resort is a masterpiece. The staff… absolutely first class.

Martin was our host, he was exceptional, many thanks for making our stay so memorable. Amazing venue, great staff, wonderful location.

Really nice property. However a really poor experience at the end of our stay spoiled it. Do better ‘The Retreat’.

Checked out of property at 11am on time and told them our flight left at 3pm (so we would leave for airport at 1pm) and that we would need access to facilities so we could shower/change before we left. Instead we were denied access and told we would have to pay £400 to continue using facilities for literally 2 more hours. So after spending £2,000 in less than 24 hours (hotel, spa treatment for GF, dinner at their top restaurant) we get this news. Have never in my life been told we no longer have access to any facilities immediately after we check out at 11am - let alone a hotel that charges this much. They kick paying hotel guests to curb to make way for day guests. There were four other couples sitting around lobby twiddling fingers until flight left for two hours because they were all kicked to curb too. The young brunette guy at counter was extremely unhelpful, very robotic and unsympathetic. BE AWARE! You get access to your room at 3pm and then are kicked out next day at 11am unless you want to pay £400 for even 30 minutes more to use their facilities to shower or change. Disgraceful.