Aqua Resort

I liked all of it, but didn't have breakfast.

Nothing comes to mind.

Quite in a serene environment accessible to the shopping centre and the Diani Beach. All the staff were available and really supportive. Looking forward to my next stay at the same venue.

People are nice, lovely balcony with nice view, ac in the bedroom, spacious apartment and clean. Superb! Beautiful place.

Saltiness water in the shower and pool. But thats the only thing.

I stayed at this resort for three days, and unfortunately, my overall experience was disappointing. The Wi-Fi only worked for one day, and even then, the connection was weak. I raised the issue with the staff, but despite bringing it to their attention, nothing was done to resolve it. There was also a brief electricity outage, and on the morning of our departure, there was no water available close to checkout time, making it difficult to shower and get ready comfortably. On a positive note, the resort has good security, and the room service staff deserve recognition. They were professional and did a good job maintaining the rooms and ensuring cleanliness. However, while I appreciate the good service from the housekeeping team and the security, the overall experience did not meet my expectations. These are basic amenities that guests should be able to rely on, and the lack of action when concerns were raised made the experience even more disappointing. Personally, I would not return or recommend the resort based on my experience. There is definitely room for improvement, particularly when it comes to reliable Wi-Fi, water supply, electricity, and responding to guests' concerns.

as above