Breakfast was stunning with great variety and well presented

Nothing it was stunning

no beach!

good offer and buffet, pity that asking sparking water was charged

I think the price is quite too high compared with others in the same area, even if the others are not at the same level

One of the best facilities at Watamu. Beautiful and serene. Excellent staff at the bar lounge and the best pizzas in the africa.

The beach adjacent to the location can be cleaned up to enhance the overall experience. A net or a natural barrier to filter the trash will give better beach access to the residents.

The food was interesting and lots of salads and vegetables.

We felt very comfortable, the room was very clean and the staff was reeeally friendly. IWe missed some more vegetable options for meals.

The food in the buffet missed vegetable options.

view and location

Buffè menu

I Liked everything my room was beautiful and the view was magical.

the staff were incredibly kind and helped with anything you needed.

the beach was not accessible. there was seaweed everywhere on the side beach. other properties I visited in Watamu had a beach right in front of the property that you just walk out on and it was private so no one following you or asking for money. I walked to the side beach to “try” to lay down but it was full of seaweed and before I could even put my towel on the tiny space without seeweed and trash, a beach boy came to me and would not leave my side until I walked I walked with him. I’m on holiday, didnt want to entertain anyone.

the cleanliness and professional staff

one of the pool was out of service the entirety of our stay

Clean , spacious.

Didn’t quite enjoy the beach. Staff can do better in their response to guests need/ request. We weren’t picked up from the airport despite that we had requested and got a confirmation that we would be picked up

Great hospitality; great rooms; great food.

excellent. i like the poached eggs and the variety on offer, the staff was excellent.

requirement for national Id for my spouse when it had not been indicated any where when i was booking.This was abit unsettling but the manager took care of our concerne.

They are very clean & their food is nice, check-in was also very prompt. They also allowed late check-out. Additionally I liked the ocean view from the hotel.

I didn’t like the salty swimming pool water. At check-out I was made to pay for my room again despite Booking.com having deducted the amount from my account. Later on I had to get a bank confirmation that the money had been deducted from the account. I wrote an email to the hotel about it but they were not responsive, I had to reach out to customer care at booking.com to facilitate the refund.

Room details and view were stunning

Nothing

cleanliness, friendly staff

child-unfriendly. No activities for children.