Appartement le Terracotta - Parking - Place du Capitole
8.2 / 10
Excellent(85 Ratings)
$$$$
Apartment in Toulouse
6 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
7 / 10
Good location, but no A/C. They require credit card details via link, outside the app. Very shady.
The location is great, and the apartment is cute and well furnished. It's also private, with a small balcony overlooking a quiet courtyard. There's also parking (for one small car), which is nice given the downtown location.
There are two things that were less than perfect. There is no air conditioning, and while that may be normal for a French apartment, it got quite hot, and it was uncomfortable sleeping with only one small fan. Second, the owners require a security deposit in addition to the payment made online. After it's too late to cancel the reservation, they will send you a link and require you to enter your credit card details online before they provide instructions on how to access the apartment. This is super shady and should not be allowed by Booking.com. This is not secure, and there is no recourse for the guest if there is an issue. I would recommend against any property that does this. I even waited several days after my stay before posting this review because I was afraid they would try to keep my security deposit.
10 / 10
Be back next year hopefully
Location
Nothing
1 / 10
Run! They will give you a broken key to not enter the unit, take your money, and ghost you!!!
I have traveled all over the world used booking countless of times. This is by far the worst place I have ever stayed at. On the day of our arrival, there was a wild fire and the highway was closed off, so We told the host that our arrival time will be delayed which they did not seem to care about. When we got there, it was like a maze to find the lockbox. Shockingly, the key that was left was Broken and we could not open the door. We called the 2 WhatsApp numbers ( the host and the concierge numbers) and left countless messages, and none of them responded. We got stranded in the street until 2 am and decided to go to a nearby hotel and pay a hefty price for the night. We woke up the following day to a text from the host blaming us for arriving late, and not even mentioning the broken key they had left for us which could not be used no matter what time we had arrived. Then we got another text from the concierge who told us he would bring a new key. When the concierge arrived, he apologized for not checking that the key that was left by the previous guest was broken and that it was their fault. We asked for a refund for the night we had missed which he agreed to right away. We never heard from the host/owner despite texting them for an update on The refund weekly for 2 months now. We only got a text from them via booking asking us to leave “ 5 star review” ( unbelievable!!). The concierge informed us that the owner is ghosting them as well and that they cannot do much in regards to the refund since it’s the owner’s responsibility. This experience ruined our stay in Toulouse and please please please NEVER stay with these unprofessional scammers, costumer service is none existent in their world and they will just take your money. Ah, and they do ask for 300 euro deposit via a fishy link 24 hrs before check In or they cancel your stay. So be careful! We reported them to booking and we are filing a complaint with Tourism and Travel Ombudsman of Toulouse. STAY...
Everything was negative. The owner must take a course or training on how to treat his costumers. Finding the door was terrible. There is no AC. The unit is very outdated for the price. The concierge was nice and apologized but since he could not help much with the refund request, he just told us that he, too, is not getting any responses from the owner and he stopped responding to us as well. Do yourself a favor and look around, any other place is better.
2 / 10
Would not recommend
The location was actually good, but it was almost impossible to get there with our car because of the bollards and narrow streets. It was in the city center, which was convenient for walking, but getting there was difficult and the parking garage was frightful to navigate.
Finding the lockbox for the key was difficult as well as getting in and out of the building. There was no explanation as to which floor the apartment was located. Normally, a number in the 300's would indicate the 3rd floor, but this was not the case. There was another door that required a code, which was not given to us. We were fortunate to have met up with a resident who gave it to us. There were insufficient towels - one set for three people - and one of the fold-out couches was broken. We managed to find some extra bed sheets in the closets for the two sofa beds, but there were not enough.
The location is great, and the apartment is cute and well furnished. It's also private, with a small balcony overlooking a quiet courtyard. There's also parking (for one small car), which is nice given the downtown location.
There are two things that were less than perfect. There is no air conditioning, and while that may be normal for a French apartment, it got quite hot, and it was uncomfortable sleeping with only one small fan. Second, the owners require a security deposit in addition to the payment made online. After it's too late to cancel the reservation, they will send you a link and require you to enter your credit card details online before they provide instructions on how to access the apartment. This is super shady and should not be allowed by Booking.com. This is not secure, and there is no recourse for the guest if there is an issue. I would recommend against any property that does this. I even waited several days after my stay before posting this review because I was afraid they would try to keep my security deposit.
7 / 10Good·Jul 2026
Appartement situé quasiment sur la place du Capitole, la situation géographique était parfaite.
Parking is not specified as an available amenity at Appartement le Terracotta - Parking - Place du Capitole. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartement le Terracotta - Parking - Place du Capitole pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement le Terracotta - Parking - Place du Capitole?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Key access
Fire alarm
Map of Toulouse
Ratings and reviews
8.2 / 10
Excellent(85 Ratings)
100% verified reviews
7 / 10Good·Aug 2026
The location is great, and the apartment is cute and well furnished. It's also private, with a small balcony overlooking a quiet courtyard. There's also parking (for one small car), which is nice given the downtown location.
There are two things that were less than perfect. There is no air conditioning, and while that may be normal for a French apartment, it got quite hot, and it was uncomfortable sleeping with only one small fan. Second, the owners require a security deposit in addition to the payment made online. After it's too late to cancel the reservation, they will send you a link and require you to enter your credit card details online before they provide instructions on how to access the apartment. This is super shady and should not be allowed by Booking.com. This is not secure, and there is no recourse for the guest if there is an issue. I would recommend against any property that does this. I even waited several days after my stay before posting this review because I was afraid they would try to keep my security deposit.
7 / 10Good·Jul 2026
Appartement situé quasiment sur la place du Capitole, la situation géographique était parfaite.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Toulouse
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Key access
Fire alarm
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartement le Terracotta - Parking - Place du Capitole. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartement le Terracotta - Parking - Place du Capitole pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement le Terracotta - Parking - Place du Capitole?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
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