Arabella Hotel, Golf and Spa
About this hotel
Situated in Western Cape, this charming hotel for $74 per night is a fantastic choice for your next vacation. Arabella Hotel & Spa is overlooks a spectacularly attractive natural lagoon, surrounded by a lush landscape. The hotel boasts a 18-hole golf course designed by Peter Matkovich.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Western Cape
Reviews
4.1/5.0
Excellent(977 Reviews)
100% verified reviews
10.0
Loved it!
You have to experience it. It is peaceful and welcoming.
10.0
Beautiful rooms and lovely breakfast. Stunning setting on the lagoon and golf course. Everything you could ask for!
Nothing
10.0
As usual, everything at the Arabella were excellent and worth every cent! We will do this again very soon!
There was really nothing to complain about.
5.0
Die Golfanlage war gepflegt und die Zimmer waren sehr sauber.
Die Zimmer sind ziemlich in die Jahre gekommen. Die Einbauten und alles sind sehr abgenutzt und altbacken. Das Restaurant fühlt sich an wie in den 70er Jahren. Alles ist braun und mit Teppich.Das Essen bestand aus nur 15 Gerichten, die mittags und abends genau gleich waren. Insgesamt wenig Abwechslung. Zum Zeitpunkt unserer Reise war das Hotel sehr sehr leer. Trotzdem hat der Service in der Lounge und im Restaurant ewig gedauert sodass wir teilweise lieber essen aufs Zimmer bestellt haben damit man nicht eine Stunde warten muss. Ingesamt ein ganz durchschnittliches Hotel aber definitiv nicht den Preis wert und definitiv keine 5 Sterne wert!!
7.0
Water in indoor pool not warm enough
6.0
Breakfast selection was excellent.
Staff didn't attend timeously to coffee requests at breakfast.
Hydropool wasn't a great temperature, water felt slimey and was green in colour and contained some chemicals that didn't smell pleasant.
Spa is outdated and ridiculously expensive.
Activities are costly at 5 star prices, however this is a 3.5 star hotel in my humble opinion.
8.0
Great golf course and golf staff. ‘Godwin’ barman excellent.
As my wife told the reception desk staff, they need to have more of a ‘can do’ attitude NOT ‘can’t do as hotel policy’!
8.0
Loved the location, breakfast, the spa and the general facilities. The spa staff are beyond amazing, I was absolutely impressed by how well managed it is, and how professional they are. The treatments were also phenomenal. The breakfast was great too. Great selection, fresh and well prepared.
I was disappointed in the level of staff professionalism (besides the spa), and general helpfulness for a 5-star hotel. I was stuck trying to make an additional reservation at the spa and tried to phone the reception desk for assistance and their response was simply, "keep trying to get through." Not to sound like a snob, but surely this level of hotel would have tried to get hold of the spa and return the call or make the reservation for me?
We were also very disappointed in the room service - incredible bland meals (except the creme brulee - that was perfection). The cleaning staff also left much to be desired. We were left with almost no toilet paper, the bathroom wasn't cleaned properly, and we had to call reception to replenish a few items (coffee, slippers etc). I hope this is a once-off issue but unfortunately, we were disappointed for the level of the hotel.
7.0
The convenience of the hotel and golf course.
The bedrooms and bathrooms need a thorough cleaning and less fragrance sprays to hide smells.
9.0
The sound of the waterfall is a peaceful and calming backdrop. The amenities were superb and well maintained. The venue is managed with excellent attention to professional service and a wonderful clean accommodation that is comfortable and relaxing.
That we could not stay for longer.
9.0
Everything- weather, countryside, relaxation
Nothing
10.0
The room was very spacious and the bed extremely comfortable.
Quality of food was very good at the restaurant.
The view from the lake view room was really awesome!
I do however feel that the restaurant staff needs more training as service was generally slow, and could be friendlier.
8.0
The restaurant and food was excellent and breakfast was lovely but a little lax on service on second morning. Overall the staff were excellent and very attentive and the manager checking if everything was ok was very good. Our suite was perfect.
Not much could be better to be honest but as mentioned breakfast on second morning we had to seek out staff and repeatedly request pot of tea which when eventually came had no milk so had to begin process again to get milk. But a small thing.
10.0
Das Hotel hat eine schöne, offene Bauweise. Holzbalken, Stein und Glas sind die vorherrschenden Baumaterialien, was sehr harmonisch und gemütlich wirkt. Die Zimmer haben Blick auf den Golfplatz und die Lagune und das sieht sehr entspannt aus, wunderschöne ruhige Natur.
Ideal für Golfer, auch in Kombination mit nicht golfenden Familienangehörigen. Kurze Wege zum Tee und Außenpool für den Rest der Familie...
Wir waren zum 2. mal zu Gast und kommen bestimmt nochmal wieder!
10.0
Friendly and clean, with good staff. Golf course in nice condition. Restaurant good value and nice food. Lovely breakfasts.
We are booked for Jan 25!
Rooms getting a little “tired”, perhaps.
7.0
Golf course and the rooms
The reception was poor as they didn’t explain what it meant to pay as you go we thought it meant charge to your room ! Also the reception didn’t book us an evening meal which was less of a problem as they had space.
5.0
Great location
Facilities excellent
Rooms very comfortable with stunning lagoon views
Inefficient staff
Poorly run
10.0
I liked the pool view from our room so much 👌🏾. Everyday I was taking videos of the view.
The TV in the room was too small. I mean the room is big enough for a 50” or 43”. Please consider that.
8.0
Staff/ Room/Lounge/Pool/Spa
Kids club - needs more exciting activities; preferably outdoors / food menu options too limited
4.0
This was my second stay at the Arabella and because I enjoyed the first visit,the previous year,I decided to extend my stay for the this holiday.
Totally disappointing.
Have had discussions with the General Manager and Assistant GM who were receptive to my feedback.Just a pity the holiday there was not according to 5 star standards.A supposed well deserved break not realised.
I have to compliment the receptionist Lettie who checked us in. Truly customer service orientated.
Have provided my long list of negative feedback to the management team
10.0
La gentillesse du personnel, la propreté et la beauté du site et de l’hôtel! La suite familiale, superbe!
6.0
Locatie en golfbaan
Slecht restaurant. Uitsluitend lopend buffet van matige kwaliteit.
Ondermaatse driving range voor deze golfclub
10.0
privacy well respected - the cleaning staff like fairies. the breakfast buffet was great, the Spa staff were great and the facilities there just super. my husband found his pork belly dinner a bit fatty. The pina colada at the poolside was excellent.
hard to think of what could have been better. i suppose if there was a clear sense of whether walking the golf course was acceptable.
8.0
The property itself is breathtakingly beautiful and well taken care of. The staff is incredible and makes ones stay even better. The facilities available are great too.
Some minor updates needed eg, smart tv in the room and maybe comfier pillows.
10.0
Everything was excellent. The room was much more than expected , I will most definitely be coming back.
10.0
From the moment you enter through the front door you are treated by friendly and competent staff. The facility exceeded all our expectations. We have been there before but every time is like the first time. Luxury, quality and class.
Nothing. We enjoyed every minute and have nothing to complain about.
8.0
On arrival, we were welcomed at the door, desk and escorted to our room with friendly assistance. We were pleasantly surprised with the Happy Anniversary cake and champaign in our room. Throughout our stay, everyone was professional and friendly, from the lady in the Golf shop, to the employees of the Spa. When checking out the systems were down, due to the storm. This too was handled professionally. My husband and I was very impressed.
The braai buffet was definitely a disappointment. We felt that the options were too limited and for the price, we did not get the value we paid for. We expected more meat options and we were shocked to find only potato salad and fresh veg. You could and should do so much better with this. Big let-down!
3.0
The room was lovely.
Room service was good.
There are zero frills. You would expect more given the cost of the rooms.
Cost savings all around. Even the tv channels - no proper super sport.
Breakfast below average. Same from fruit served 2 days in a row. No low fat or skim milk and no effort to get some.
Outside pool not available - could not even go outside. Stuck indoors.
10.0
Absolutely everything from the reception to the Restaurant to the Spa was Absolutely Amazing! Had the most amazing time! Thank you to everyone there. Especially Ruth from the Spa. She just makes you feel right at home even over the phone when booking! And Ruwaan for an amazing massage!
Regards
Chris G
301
9.0
The location is perfect and beautiful. The rooms are large and stunning and in my opinion all hotel rooms should be of this size and quality. The pool area is in a league of its own with beautiful clear blue waters with a waterfall.
The food isn't great to be completely honest. I made an effort to try most meals on the menu from breakfast right through to dinner and I must say for such a beautiful hotel I was quite underwhelmed. Especially because other restaurants are far from this location and you're therefore forced to eat the hotel.
There also aren't many activities to do, its beautiful if you plan to eat, take a walk and enjoy the hotel and your room.
3.0
When I checked out.
My partner liked the room facilities
Not catering for normal hotel guests when they have a group booking like they still mean something
FAQs
How much does this hotel cost compared to others in Western Cape?
The average price for a rental in Western Cape is $80 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Arabella Hotel, Golf and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Arabella Hotel, Golf and Spa. Enjoy the water!
Is Arabella Hotel, Golf and Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Arabella Hotel, Golf and Spa?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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