Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Extremely disappointing stay – misleading pictures, dirty accommodation and poor communication
nothing
Unfortunately, our stay was extremely disappointing and did not meet our expectations at all. The accommodation looked nothing like the pictures advertised, and even the entrance to the building was completely different from what we had been led to expect.
Apart from the beds, which appeared to be clean, the apartment was dirty, poorly maintained and full of problems. The kitchen was particularly bad: it was dirty, mouldy and clearly had not been properly cleaned. The kitchen fan was broken, and the microwave was not working. The shower head was leaking, and there was an old, mouldy wardrobe for storing our clothes.
The bathroom was in equally poor condition. The toilet seat was broken, and the sink was so loose that it looked as though it was about to fall off the wall. These are basic maintenance issues that should have been addressed long before guests arrived.
Even more concerning, I felt itchy during the night while sleeping in the beds. I cannot say what caused it, but given the overall cleanliness and condition of the apartment, it left me wondering whether the bedding and mattresses had been properly cleaned and checked. This was particularly uncomfortable and made it difficult to feel at ease during our stay.
The pictures in the listing gave us a completely different impression of the accommodation. What we found upon arrival was nowhere near what had been advertised. We felt seriously misled by the photos and the overall presentation of the property.
What made the experience even worse was the lack of communication and follow-up. We reported the problems and were told that they would be taken care of. However, nothing was actually resolved. We were not given a clear time for when someone would come to inspect or repair the issues, despite asking. We ended up waiting all day without anyone arriving or providing a proper update.
Simply telling guests that something will be taken care of is not enough when no action follows.
1 / 10
Fiasko
Nothing
The place was absolutely filthy and unbearable. Without a doubt, one of the worst places in Europe. I honestly don’t understand how this place is even allowed to be rented out. The photos look nothing like reality. The beds, bed sheets, and pillows were dirty, the bathroom had no lighting, and the place was extremely noisy. The conditions were completely unacceptable, and I would never recommend staying here.
4 / 10
We didnt expect much, just a short stay over night at an ok location.
Location
No shower curtain
1 / 10
I recommend avoiding this place.
Nothing to like about this place.
The place is extremely poorly maintained. The furniture is so old and worn that it looks as though it was picked up from the street. The curtains—where there are any—are filthy. Overall, the conditions were completely unacceptable. I strongly recommend avoiding this place.
Room had functional kitchenette and fridge, which was very useful. The location was fairly close to the city with a streetcar stop in the vicinity. One block up the road is a transit hub with busses to go to other major parts of the city. Square counted infrastructure such as pharmacy, grocery store and other businesses such as bank and spa.
the instructions for the check in was received on the day of arrival. This is particularly challenging when traveling and having to check messages while having limited time and access to data to check and download instructions. Receiving the checkin instructions at least 24 hours before arrival, when reservation can no longer be cancelled is welcomed.
Potentially lack of shelves in the bathroom's shower area to place soap and shampoo. Due to high temperature in the summer, needed to keep the windows open at night this traffic heard from the main road. During the day while it was sunny the outside shades were kept down. As many businesses in the future a form of ventilation or fan installed in the room is in order.
9 / 10Outstanding·Apr 2026
I stayed in room 307 which is a top floor at the back so it was very quiet. Kitchenette had everything needed.
The sloping ceiling in the top of the building was difficult even for me at 5ft4. The radiator was on full blast on a hot spring day. It could not be turned off as the dial showed the off location but I could hear running water in it all the time so obviously broken. I therefore had to sleep with all windows open which although the location was quiet, didn’t give a goods night sleep.
5 / 10·May 2026
it was fine as we were there for a night only.
The bathroom needs an upgrade and the bed wasn't very comfortable.
Just a 12-minute tram ride from the center of Zürich, Lake Zürich and the Bahnhofstrasse shopping street, California House is located in a residential area and offers studios with kitchenette, free WiFi and wired internet access and a flat-screen TV .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Swiss Star California - Self Check-In. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Swiss Star California - Self Check-In pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Swiss Star California - Self Check-In?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Just a 12-minute tram ride from the center of Zürich, Lake Zürich and the Bahnhofstrasse shopping street, California House is located in a residential area and offers studios with kitchenette, free WiFi and wired internet access and a flat-screen TV .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Zurich City
Ratings and reviews
5.4 / 10
(1,922 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Booking.com
There were no blankets
7 / 10Good·Jul 2026
Room had functional kitchenette and fridge, which was very useful. The location was fairly close to the city with a streetcar stop in the vicinity. One block up the road is a transit hub with busses to go to other major parts of the city. Square counted infrastructure such as pharmacy, grocery store and other businesses such as bank and spa.
the instructions for the check in was received on the day of arrival. This is particularly challenging when traveling and having to check messages while having limited time and access to data to check and download instructions. Receiving the checkin instructions at least 24 hours before arrival, when reservation can no longer be cancelled is welcomed.
Potentially lack of shelves in the bathroom's shower area to place soap and shampoo. Due to high temperature in the summer, needed to keep the windows open at night this traffic heard from the main road. During the day while it was sunny the outside shades were kept down. As many businesses in the future a form of ventilation or fan installed in the room is in order.
9 / 10Outstanding·Apr 2026
I stayed in room 307 which is a top floor at the back so it was very quiet. Kitchenette had everything needed.
The sloping ceiling in the top of the building was difficult even for me at 5ft4. The radiator was on full blast on a hot spring day. It could not be turned off as the dial showed the off location but I could hear running water in it all the time so obviously broken. I therefore had to sleep with all windows open which although the location was quiet, didn’t give a goods night sleep.
5 / 10·May 2026
it was fine as we were there for a night only.
The bathroom needs an upgrade and the bed wasn't very comfortable.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Zurich City
About this apartment rental
Just a 12-minute tram ride from the center of Zürich, Lake Zürich and the Bahnhofstrasse shopping street, California House is located in a residential area and offers studios with kitchenette, free WiFi and wired internet access and a flat-screen TV .
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Laundry services
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Swiss Star California - Self Check-In. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Swiss Star California - Self Check-In pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Swiss Star California - Self Check-In?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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