Hotel in Velingrad
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Spa Hotel Dvoretsa is an imposing 5-story building in the center of Velingrad, Bulgaria’s premier spa town. Free WiFi and free parking are provided.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Spa bath
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Velingrad
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Mar 2026
Fantastic hotel! Food was great! The SPA is great!
A bit expensive! We could stay few more days if the price was reasonable.
10 / 10Outstanding·Dec 2025
It is big and food is good.
Rooms are too small.
10 / 10Outstanding·Sep 2025
We loved everything
We were expecting a free glass of alcohol
5 / 10·Aug 2026
- The hotel has a brilliant location at the top of the park, the views are outstanding. Tip - of you want to walk within the park use the gate beside the child’s play area rather than the main set of steps outside reception
- The swimming pools and general outdoor area are great with a decent choice for kids / adults or just to relax
- The spa centre is good
- Our room was clean so well done to the housekeeping staff who do a good job
Generally the standards within the hotel are quite low. I’ll say now this doesn’t really bother me but for a hotel charging €200 a night and claiming to be 5* should be better
Some basics that could be immediately improved with minimal cost are:
- You only get complimentary water on the first day and it isn’t replaced….
- You are not allowed free water in the restaurant in the evening (!)
- The young staff are frequently talking together or looking at their phones
- They wear trainers and walk around with shirts untucked
- Baby tables not cleaned from the night before???
- Building materials and ladders left on the terrace during dinner
- Staff smoking outside reception or within hotel grounds when working
- Electrical box left open in the kids play area???
Other areas to improve at a cost
- the bathrooms are very dated and more like a 3* hotel
- we lost hot water in the room at least twice
- Things like lamp shades are straight from 1970
- The pillows are low quality, would advise bringing your own
- Adjusting the room temperature made no difference, certainly no air conditioning available
$$$$
Top rated by guests
8.5Excellent
(527 Ratings)
"It is big and food is good."
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