Hotel Plas Hyfryd

We have stayed here many times and it is always lovely to return. We had a different room this time and the bed was very comfortable and there is a good choice for breakfast

Coffee machine can play up,but there is always someone to help with this.

Great location

We were given the ground floor which was catered for disabled residents which we did not require. When we asked if we could change the room we were told there was no other availability other than the bridal suite which was £160 more needless to say we didn’t accept this. It was frustrating as we were one of the first people to check in and obviously there would have been an option to change rooms.

Quiet, clean comfortable. Excellent tasty breakfast, smiling staff

The insistence we were on room only rates and not bnb when we had already pointed out the booking receipt was incorrect. and we were bnb Resolved eventually when manageres contacted Types of food offered for evening meal did not include anything light. We asked for soup but it was not on set menu. Happily resolved by waitress agreeing to make some for us.

Friendly staff , comfortable room have stayed in better for cost , brilliant location the hotel beautifully decorated in keeping with age of property

Breakfast 1 member of staff on to serve breakfast for a full restaurant she did well , coffee machine not working properly or I could not work it neither could other people but did not want to bother the poor lady who was rushed off her feet . Quality of breakfast poor, bacon looked boiled not nice no toast you had to order this separate / or was not asked did not know did not want to bother the poor lady serving . Went to check out .Only person on lady in restaurant according to the housekeeping ladies I spoke to they could not find anyone else . Luckily I had paid for room , I had requested a bottle of bubbly in room which was there nice and cold on arrival so needed to pay for this , we would have had a long wait so had to leave as had to get somewhere else, now waiting for the bill . Shame as if the breakfast had been good and someone on reception to check you had a good stay ,would definitely have stayed again