The Johnstown Estate

Location, atmosphere, food and friendly staff

The shower basin plug was stuck so it over flowed quickly. I cant believe that is wasn't noticed before. The person in reception at checkout that I told about was profuse in their apologies but didn't take a note of the problem. There was a single armchair in the room! Fortunately I didn't have any visitors for a chat. The Nespresso was unplugged so when I went to use it I had to find the plug & attach it. At breakfast I was seated in a waiting area, after 20 minutes I had to go into the restaurant and ask to be seated. Lots of others had been called out of turn. I presume because I was on my own.

we had lunch, dinner and breakfast, lunch was ok we just had soup and chowder disappointed they did not serve sandwiches, dinner was good,, we had 4 different meals but mine was very skimpy ,, as i don't eat Mexican beans or cob but was not offered no alternatives or choices, breakfast was great, but had to ask for menus, cups etc, also toaster was in a very bad location as too many people waiting on toast, room was great

see above

Lovely location and when we went into hotel just thought it and surroundings were beautiful . All staff in leisure centre and delivery guy in particular were very nice. Most staff were pleasant. Lodges are good just need some maintenance. The hotel itself seemed lovely but more like a good wedding venue only in my opinion. The food we got was delicious. Got parked right outside our apartment.

Arrived before check in and had a walk. Lodge wasn’t ready until 4:30’yet check in at 4. Went to lodge, quite run down, bathroom downstairs had broken door handle and just smelled of damp. Massive cobwebs on bedroom ceiling and broken handles on windows. Went to leisure centre. What a joke. Great for kids. Just noisy, a swimming instructor playing with kids making more noise than them. Couldn’t lie on loungers as they were being used for people’s robes and towels including the swimming instructor. Didn’t use gym as it was packed. A sauna that is for gym membership and guests and seats 6 people. Nowhere to hang stuff when out at the out door hot tub that you can Only have 2 people in or 4 if family. No where for water drinking. Full of kids or the local minor football team. Went back to lodge as we couldn’t even be bothered to try the bar or restaurant at that stage. Ordered takeaway from hotel and charged €7 to bring a 2 minute walk. We went back to leisure centre knowing it would be quiet. Facilities are ridiculous as my local leisure centre has more. Woke up to diggers etc on work site behind us. Breakfast times very short. Omg, what a circus that was. Tiny place with way too many people at the one time and kids in your way on top of that. Had to ask reception about facilities and check out etc when checking in and when we went for breakfast got no info just told its self service. No such thing as you order tea at table or what was where. It was absolutely ridiculous. I have never been so disappointed. You have to take out your own rubbish in lodge or you are fined. This khotel is far from a 4 star. The disabled toilet in leisure centre is so run down. Stay regularly in a 4 star spa hotel In the north and Johnstown Estate isn’t even close. Pushing to be 3 star.