Mercure Caen Cote De Nacre

Breakfast was good, but on Sunday the restaurant was closed so we had to go into the city centre

Location Bed comfortable Shower good

No bottled water in room Towels very thin No refrigerator I would expect a refrigerator in a 4 star hotel Restaurant menu limited

Very well presented, clean and stylish . Great location for getting to the ferry port in good time

We had a great welcome on arrival at the hotel. The room was lovely and snug, before sleep time. The hotel staff were generally very pleasant and helpful.

No air conditioning in our room as the system was turned off in the cooler months. However, nothing was mentioned to us at the check in time. Room was very very warm ,when we went to sleep. Due to no air conditioning, we opening the window. This was a huge mistake as our room soon filled with many mosquito's. Overall, it was really difficult to sleep due to the warm temperature and the added hazard of mosquitos continually flying by our heads. My wife sustained many bits which soon became really itchy. The hotel provided a fan which helped, but they should have mentioned the mosquito issue for the rooms that faced the rear of the hotel. Bottomline, you expect more when you pay 100 Euros at night. Would would not stay here again.