Tolles Frühstück und ganz liebes Personal im Frühstücksbereich

Grundsätzlich kann man alles andere Rezeption erhalten. Nähset etc. ich wünsche mir grundsätzlich in einem Vier Sterne Haus z. B. eine Bodylotion im Bad. Wenn ich als Gast erst runterlaufen muss, um mir die Dinge zu besorgen, finde ich persönlich das nicht so gut. Bademantel sollten aufs Zimmer gebracht werden, sind aber leider nicht aufgetaucht. Auf der Endrechnung dann allerdings schon. Bei uns im Zimmer hat ein Telefon gefehlt. Wenn ich als Gast gefragt werde, wie mein Aufenthalt war, dann würde ich erwarten, dass man mich dabei ansieht und nicht den Blick starr auf dem Computerbildschirm hat. Gleiches passierte, als man mir eine gute Heimreise wünschte. Alles in allem sicherlich nur Kleinigkeiten, die aber einen großen Unterschied machen .

Very friendly and nice staff at the front desk. Perfect location, right on the Promenade.

The hotel is very nice - room was spacious, clean and looked nice. Breakfast buffet had all you needed, not the biggest but well sorted with good selection

Double check that the facilities listed in Booking.com actually are available if important to you. I have a few selection criteria that is mandatory for me, which I use to filter results on. Room service is one of them - which is listed for this hotel but upon arrival it was clear that room service was not available at all. So even if a very nice hotel, I will most likely not stay again.

Very good experience with the service desk - the friendliest with a lot of smiles.

The first evening after traveling we went to the Italian restaurant on the ground floor, but sadly the waiter must have had a terrible day, which easily got us to decide to leave and never try again.

great location

no bathrobes, slippers (available at request and extra cost) or kettle. Toiletry selection was average.

sauna, swimmingpool

Spacious, excellent spa, pleasant receptionist.

Pizza restaurant wasn't great. Pizza was burned and service was slow. Hardly any guests there. . Packed lunch was ordered as I had to leave the hotel before breakfast. It was not there for collection in the morning, must have been a communication problem. First World Problem. Overall fairly pricey.

there is no value for money, unfortunately

no single bottle of water in the room, long waiting time when checking-in