Hotel in Xian
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Located within the historic confines of the Ming Dynasty city walls, Sofitel Xian on Renmin Square is nestled in the bustling heart of the city center, offering close proximity to the iconic Bell Tower and the vibrant commercial and financial hub.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Xian
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
A truly 5 star experience. Staff were incredibly professional and so very helpful especially the concierge Will Liang who helped on two occasions to get medication for us and also arranged laundry services by the kilo. Large, comfortable spotless room with all the amenities and well decorated lobby and public spaces. Highly recommend.
Nothing really except perhaps that the bathroom floor was always wet after a shower but that’s my experience with most hotels.
10 / 10Outstanding·Sep 2026
Everything. This is an excellent hotel with fantastic staff.
N/a
9 / 10Outstanding·Aug 2026
Room upgraded to a suite and great breakfast.
The hotel name is listed as reminen square but is seems to be known as the Sofitel Grand which caused confusion for transport.
5 / 10·Sep 2026
The breakfast was good. The concierges were very helpful with organising an early departure and getting to a pharmacy when I needed it.
There were so many things that were disappointing from the start. Upon arrival, I was charged a room deposit double the amount of my hotel bill. The hotel is very dated and doesn’t warrant such a high deposit. The carpet in my room was old and stained. There wasn’t a proper coffee machine; only a kettle with coffee sachets. The water next to the kettle is not complimentary, as it turned out when I check out. As other reviewers have noted, the plumbing is poor. Each night, the light in the corridor came on by itself, waking me up. The walls to adjacent rooms are paper thin. I could hear sneezing and raised voices. I had booked this to have access to a pool; however, the area looked so worn out and uninviting that I didn’t use it once. The concierges and the restaurant staff were helpful and professional. However, one of the receptionists was rather intimidating and sharp. I booked this hotel on the basis of its 5-star rating; however, this must be based on its past glory and I would not come here again.
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Top rated by guests
8.9Excellent
(934 Ratings)
"A truly 5 star experience. Staff were incredibly professional and so very helpful especially the concierge Will Liang who helped on two occasions to get medication for us and also arranged laundry ser..."
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