The hotel on arrival seemed very nice indeed. It was easy to find and the car park was only a 2 minute walk away where we paid €4 for 24 hours. There was a lift to the first floor where we were staying and the room was very roomy indeed. We had a double bathroom which was interesting as it was one basin and then through a door to another basin and shower unit before heading into another part of the bathroom where the toilet, bidet and bath was. I did take advantage of the 2 hairdryers as I could dry my hair using both at the same time!

We went to have a shower and there was no hot water. The bath and basins were running cold water. The toilet lid was very loose. The shower unit was very cramped and the doors to get in and out were just odd as the bathroom door was flush and had to be closed to get in or out of the shower. On our way out to dinner we mentioned about the water temperature and the lady said that she'd sort it out. We also asked her for the WiFi code which she seemed a little puzzled at our asking for it. Not that it really mattered as it took ages to connect and when it did eventually fire up, it was in and out of signal the whole time... not great. The air conditioning system didn't work in the room and it was far to hot in the night. The following morning when we showered; guess what, the water was still cold. We then went for breakfast and were so disappointed. There wasn't a great selection... cornflakes or bran flakes, a couple of cakes, a few bits of fruit and about 3 flavours of yogurt. My partner is a coeliac and when we asked if they had anything gluten free, the man came back with a tray with packets of 'toasted cardboard'. On the whole, not worth the money we spent for a night's stay. It was basically 'hostel' standards and we wouldn't recommend.

The hotel was fine for a couple of days. Friendly staff , lovely breakfast and large , nicely decorated rooms. Lots of lovely angles in the hotel , newspapers everyday. Great potential for a historic building.

The bathroom was very dated and in need of an upgrade. The shower head was broken and made showering very difficult. A simple shower unit rather than the outdated jacuzzi style panel unit ,which didn't blend with the old style furnishings at all, would make all the difference to the bathroom without having to change the rest.

Strategic location to visit both Orbetello and Argentario. Very helpful and kind staff. You can easily find parking a few steps from the hotel (for a fee).

In the room, there was only a bathtub, with a hand shower but without isolation from the rest of the bathroom (eg curtain or glass wall). It was therefore a bit uncomfortable to be able to take a shower. This is the only flaw.

Breakfast was super! All the hotel was very clean and cozy. Best place to stay! Very good location as well!

Location, staff, breakfast

Air conditioning

It's in-town location. Nearness to everything.

Softer beds. Stronger internet. Showers in every room and not just some (baths in others). Better air conditioning in the suites located on the top floor (bi-level, making heat rise and stay warmer).

Location is excellent

room are. bit tired.

Definitely did not feel like a four star hotel. Bathroom did not have an enclosed bathtub or shower. Definitely were some cobwebs in the ceiling. Was totally fine for an overnight, but fronts like a much nicer hotel online.

Breakfast, size of the room, bed mostly comfortable, location, staff

there was some kind of plastic under the linen, felt a bit weird sometimes, other than that only the many insects around the hotel were a bit annoying, but it's a problem of the city as a whole because of the hot summer

The hotel seems to have been very nice some time ago . The common areas , the interior design is nice , but it needs better upkeep .

when we were checking in another guest was complaining about the cleaning service , we soon realized why … the front desk at the reception had dust from some time , in our room walking shoeless you could feel the ceramic floor was not properly cleaned , the windows were filthy too . we booked a suite because we had been travelling by car for many days , it was an odd room with a mezzanine . The bathroom had a bath with no protection which meant that the toilet floor and even baths towels were all wet after just the first shower . there was not enough lighting of the living room, the room was also very warm and the air conditioning unit that was downstairs was weak and you couldn’t get the temperature down from 22 Celsius . Which in an mezzanine right under the roof in the middle of summer is not enough specially with all the mosquitoes from the lagoon . luckily it was raining so the temperature dropped a little . it’s a shame because it’s a beautiful hotel but it’s not taken care off and not worth what is charged because of that .

The staff was really kind and helpful. The room is beautifully decorated, and antique and our windows were facing the sea. The hotel is overall really beautiful and classy and its location is great!

We did not enjoy this hotel.

This was the worst hotel experience ever. We were in Orbetello visiting family. The staff was extremely rude and unhelpful. During our five night stay the air conditioning did work at all and we had bugs all over our rooms. When we told the front desk multiple times they just smirked and shrugged at us. Do not stay here it’s awful.

amazing centrally located property with a great warm welcome from the staff who recommended a great local fish restaurant for dinner. Very spacious & breakfast was lovely.

Disliked the room layout - the mattress was too hard, property by the water and lots of mosquitoes.

We got a room with a mezzanine where two people slept on the bottom floor and two on the mezzanine. Unfortunately the top part is hot and the AC struggles to cool down the temperature in the mezzanine. Breakfast was generouse, fresh and with a nice variety of fruit, deli meat, croissants, cheese, etc.

Our bedroom had a tub with hand held shower without a wall shower head hook or shower curtain. So a lot of water ended up on the bathroom floor. Additionally, the AC was not strong. The staff promised to provide a fan. We reminded them about it 4 times, but never got it. There was always a different answer (today is Sunday we can't buy it because all stores are closed; we took it to the wrong room, we will brong it to you soon, call us later if it is not in tour room yet, etc.). About the AC, you either have the AC on or the blackout curtains in front of the window. If you pull the curtains the AC is trapped behid it. Finally, at 6.30pm I wanted to hang out in the common area woth sofas and tables to take care of some emails and I asked to turn on the lights. They said yes, but they did not. And the AC was off. I ended up checking emails in the dark.

Very nice lady met us at the front desk, give us some tips about places to go. Good continental breakfast

There was no internet connection on our room, we were stay only for the one night and this didn't bother us at all

Braeakfast very good for quality and variety

temperature in the room ... couple degree less ...was better

Perfect location for exploring the stunning town of Orbetello and close to the beautiful town square. Very peaceful, quiet, calming and cool hotel interior with shaded courtyard for breakfast. Very close to many good restaurants within easy walking distance and sunset views over the lagoon. Wonderful warm welcome and smiles every time you walk into the hotel and great recommendations of places to visit and places to eat. Thank you for the fantastic stay!

Lovely building and excellent staff