InterContinental Mauritius Resort Balaclava Fort, an IHG Hotel
About this resort
Located in Mauritius, this charming resort for $92 per night is a fantastic option for your next break. Nestled in tropical gardens on the shores of the Bay Balaclava, InterContinental Mauritius Resort Balaclava Fort offers accommodation alongside a white-sand beach.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Mauritius
Reviews
3.9/5.0
Good(136 Reviews)
100% verified reviews
2.0
The property is very old, not kept well. Service at checking out and getting luggage from the room took almost 40 mins. The buffer at night (inly restaurant open when we arrived) was terrible and extremely expensive for what we got. Will never visit an Intercontinental again anywhere in the world. The brand is old and not keeping up with times
The hotel room was ancient and needs to remodel yesterday. The buffet was terrible
10.0
One of the nicest hotels I've ever been to. Very beautiful, large, clean territory, the staff is incredibly friendly!
We booked half-board and were upgraded to full board.
Since the territory is large, there is no crowd anywhere, sometimes it felt like the whole beach was just for us!
Breakfasts, lunches and dinners were very tasty. Also, the atmosphere at the bar is pleasant, there were always some kind of shows, music or dances there in the evenings.
The room is very spacious, nice and clean, we really liked it.
We will recommend this hotel to everyone. Thank you for a wonderful vacation!
-
10.0
Nous avons tous aimé, le personnel est très humain, toujours la pour nous, à trouver des solutions, à échanger avec eux, partager un moment, se sentir comme à la maison. Un établissement magnifique, belle plage, beau lieu, beaucoup de réception, une propreté comme jamais vu ailleurs, un cadre idyllique ! Tout pour faire rêver et avoir l'envie de revenir !! Beaucoup d'activités sont proposés par l'hôtel, à des bons prix avec toujours des solutions pour rendre les moments inoubliables !
Un Noël magique et l'un des plus beaux sous 35°C
8.0
well maintained beach, rocky mostly but very picturesque and landscaping did justice to the overall landscape available.
excellent entertainment in the evenings - live band and singing.
good breakfast.
wifi was good across the property.
as we checked out extremely early and could not have the breakfast, a small packet was prepacked for us, which was a nice gesture.
ants in the room and hair in the bathtub when we checked in - was pointed out to room service and front desk.
9.0
Convenience and facilities
We were not given attention like the white people most of the time when we need help in the dinning
7.0
Clean
The food wasn’t all that good
10.0
Service et le cadre
Personnel est bien
Tous mes félicitations à Mons Ishrat
10.0
Our Stay at Intercontinental was incredible and we loved each moment we spent at the resort. The food was excellent, the staff were so attentive to our needs, a special thanks Mr Ishrat for making us feel really comfortable.
10.0
The InterContinental was stunning and very comfortable. I enjoyed the breathtaking views of the waters and the nature sounds. It was a great stay!
The reception mixed up my room numbers when I checked in which made it confusing for payments as it showed a different name on the system.
8.0
Buffet was good. Lots of choices.
1.0
Nothing
The staff is not at all warm.. not helpful .. no personal touch.. rooms very average.. toilets not cleaned and refilled daily ..
10.0
Very good service from Mr Ishrat Front Desk Manager and reception team
All good
6.0
The hotel was very pretty with great landscaping and clean shores.
Food options were extremely limited and hard to get reservations at. Food generally across all restaurants were just OK with extremely slow (and often absent) service. Cleaning service didn’t arrive until 9pm one night. Reef near the resort is pretty much dead and leaves much to be desired. WiFi was spotty and extremely slow.
9.0
services , the staffs especially me Kelvin ! the duty manager and the food ! breakfast and dinner were excellent
the location
10.0
From the management to the bar team, water sports (once cyclone passed) through to the chefs, all excellent and looking to please you in any way. The gentle nature of the Mauritians could do no harm. Loved every minute.
Nothing
4.0
location and overall food was good
staff can be courteous and service was terrible to put it mildly. some of them behaved as though they were doing us a favour.
3.0
The view was nice but other than that did not have the best experience
Booked the presidential suite which was not ready for our arrival the 1st night. There were cockroaches in the rooms. Our in room dining service always went to the wrong room as the phoneline was registered under a different room. The net curtains were broken and not fixed during our stay. Despite us reporting the above they were not addressed during the stay.
6.0
the property is very nice. could do with more deckchairs as not enough for the guests.
food was average. nearly all the staff in all departments need training on how to give good customer service. it lets the Intercontinental brand down
2.0
Food was nice
Welcoming was not good.
Services was not good.
Bathroom was not clean.
Bed was not confortable.
Mosquitos in room atleast they could provide vape.
10.0
the restaurant staff- they are the best, like all of them. We have the best experience, special shoutout to Vimla, she‘s the best! and also to the Pastry Chef/manager(?). i forgot his name. But he surprised me with a slice of my favorite cake from the resort.
the food- we like the food variety here. my husband is a vegetarian and he had so many options. And we also love their pastries. They were delicious!
the room- i like how the room is set up. It gives a sort of holding place, before the bed area.
the pool- it was an experience watching the sunset while we were in the pool.
the location- sunset location, such a beautiful view of the sunset.
the front office- omg they were sooooooo slow. we waited a loooooong time to be checked-in. We kept on asking them for updates because it was like we were disregarded after we filled out the check-in forms. Even check-out was slow as well! Terrible experience!
9.0
Food was extremely expensive. Too far from competitive points.
10.0
rooms were large
location
Resturant prices
pools were heated better than other hotels
staff
breakfast
the boat house
9.0
beautiful location
9.0
Heated pools was really good! The buffet is awesome.
The check-in process is a bit longer than expected. We understand that we asked for an upgrade, but I think the staff did not know if our room was ready or not which lead to many, really many "wait a minute, we check something".
9.0
Lovely hotel, food and great staff. Beach and pools well maintained and the lobby is truly stunning. Food and drinks were also good value for money.
Also worth noting that the hotel has some complimentary water activities - we did the glass bottomed boat one morning which was fabulous.
Make sure you book the restaurants well in advance as they do get booked out more than 24hrs before. It would also been helpful to have some further information about the restaurants and what was on offer at the beginning of our stay as many of them do a la carte breakfast which is better value than the buffet and in a nicer setting.
I also think the hotel should consider going cashless as a couple of times when we paid by cash it was a long process to get change.
8.0
the feather pillow wasn’t comfortable, there should be a variety for the guest.. and the AC had some problems that I could adjust it.
FAQs
How much does this resort cost compared to others in Mauritius?
The average price for a rental in Mauritius is $92 per night. This rental is $0 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at InterContinental Mauritius Resort Balaclava Fort, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at InterContinental Mauritius Resort Balaclava Fort, an IHG Hotel. Enjoy the water!
Is InterContinental Mauritius Resort Balaclava Fort, an IHG Hotel pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at InterContinental Mauritius Resort Balaclava Fort, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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