Burlington Hotel, BW Premier Collection by Best Western

Top rated by guests
Most favorited
Property building, On site
Bedroom
Lounge or bar
Restaurant/places to eat
Food and drinks
review stars
8.3Excellent
(3,420 Ratings)
"I love this grand hotel. Levels of service forgotten."
Verified guest
Don't miss out! Price and availability may change
8.3 / 10
Excellent(3,420 Ratings)

Hotel in Folkestone

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Set in leafy gardens, overlooking the Leas Promenade and English Channel, the Burlington Hotel is just a 10-minute walk from Folkestone's town center, the beach, and a 15-minute walk from Folkestone Harbor.

Amenities

Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Folkestone

city location on map

Available Rooms

Ratings and reviews

8.3 / 10
Excellent(3,420 Ratings)
100% verified reviews
9 / 10Outstanding·Nov 2026
Hotel staff we met were all friendly/ welcoming and professionally attentive. Menu choices at breakfast and for evening dining were brilliant and dishes chosen were presented well. 0ne young staff member has been there over 4 years which suggests good staff relationships and teamwork. Room was tastefully decorated, beds very comfortable with luxury feel bed linen and lovely soft towels in bathroom. Provision of Bathrobes were a nice addition. Liked that the TV screen didn't dominate the room.
Car parking at hotel very limited and being elderly, coping with luggage up several steps in drizzle was not ideal. A dedicated space just for unloading/loading would have been useful rather than blocking thoroughfare as taxis were doing. A parked vehicle at the hotel was so long it was really difficult to drive past it in order to exit to search for space on road.
7 / 10Good·Nov 2026
Seafront (almost) location adjacent to the Leas. In house bar/restaurant with friendly bar staff. Plentiful original features with modern /sympathetic decor. Good room size (standard double). Lift to all floors was very helpful
Parking was problematic - frequent moving my car to ensure I didn’t get a ticket when I couldn’t park on site but this was clearly explained prior to booking so it wasn’t a surprise. Strong smoking smell and cooking smells (frying) frequently evident within communal areas of the property. Cosy double was cramped, so it felt overpriced. Carpets in high traffic areas need cleaning; pillows were hard. The F&B staff were friendly and engaging apart from one lady who was running the breakfast on 9/11/26 who was short with customers (not just us), tutting making comments under her breath but loud enough for people to hear, generally abrupt in her manner - she stood out because everyone else had been pleasant and friendly
10 / 10Outstanding·Nov 2026
I love this grand hotel. Levels of service forgotten.
6 / 10Average·Aug 2026
Nice location. Staff in the bar were welcoming & helpful (esp. Jay).
The hotel does not have adequate parking. I had to pay for parking in a local residential area. Our room was small (even after an upgrade). The bed was very floppy. Breakfast was slow because of inadequate staffing. We couldn't obtain a duplicate key card for the room - they didn’t have enough.

$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Burlington Hotel, BW Premier Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Burlington Hotel, BW Premier Collection by Best Western pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Burlington Hotel, BW Premier Collection by Best Western?

We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.


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