The Craiglands Hotel Sure Hotel Collection by Best Western

The Craiglands Hotel Sure Hotel Collection by Best Western Hotel in Ilkley

About this hotel

Situated in Ilkley, this charming hotel for $119 per night is a fantastic choice for your next vacation. The Craiglands Hotel Sure Hotel Collection by Best Western is set in mature, landscaped grounds and is just a 5-minute walk from Ilkley town centre. Free Wi-Fi and free on-site parking are available.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Garden

Family friendly

Map of Ilkley

Nearby attractions

National Trust - Brimham Rocks

12.24 miles

Ingleton Waterfalls Trail

31.18 miles

The Craiglands Hotel Sure Hotel Collection by Best Western

3.2

Average(1,652 Reviews)

Hotel in Ilkley

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pets allowed, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Garden

Family friendly

Map of Ilkley

Nearby attractions

National Trust - Brimham Rocks

12.24 miles

Ingleton Waterfalls Trail

31.18 miles

Reviews

3.2/5.0

Average(1,652 Reviews)

100% verified reviews

8.0

Feb 2024

Fantastic staff . Comfortable room .Disappointed with lack of sleep on last night

Location and staff friendliness

Saniflow toilet which kicked in during our last night and woke us up twice . Had we been staying a further night we would have requested another room.

8.0

Sep 2023

Shame they changed our booking

Close to town Good views Nice clean rooms

Messed up booking ......changed the room type at last minute

10.0

Aug 2023

Hotel was lovely brilliant location small walk into the town

The staff were excellent the hotel bar and other areas were modern and clean

The room was a little outdated.

5.0

Jul 2023

Loveky venue... staff lacking in basic customer service and quite unwelcoming.

Beautiful surroundings and the hotel was lovely to look at.

Staff were unwelcoming. Service at the bar was shocking, actually seemed as if we were an inconvenience. I phoned 24 hours before and asked if we could leave our bags...but they checked us in and charged us an extra £20. The hotel was not busy at all.

4.0

Jul 2023

Surrounding pretty but the staff not so much.

Hotel was situated amongst lovely countryside.

Staff were unfriendly and didn't seem to care that we were there. Greetings were lacklustre and felt like we were inconveniencing them.

10.0

Jul 2023

Exceptional

Staff were very helpful

Nothing

8.0

Jul 2023

Very good

Newly nicely decorated room. Clean too. Receptionists very friendly.

Too door too short so let light in at bottom. Floor slopes down towards the wall so the bed needs lifting at the head boards as felt we were sleeping with our heads lower than our body. Door to main stairs need to close automatically as hear talking of guests.

8.0

Jul 2023

Very good

Staff were friendly and helpful.

Lack of gluten-free options at breakfast. Some gluten-free cereal would have been good.

10.0

Jul 2023

Enjoyable and relaxing

The breakfast was really nice Lovely friendly staff and great location

Nothing really

6.0

Jul 2023

Pleasant

Bed mattress very saggy, incredibly uncomfortable, in urgent need of changing.

6.0

Jul 2023

1 night stay.

Good location. Good breakfast.

Hotel in need of upgrade.

4.0

Jul 2023

Disappointing

Small room

5.0

Jul 2023

Comfortable beds, but fails at all other aspects. FALSE ADVERTISING NO SPA

Breakfast nice enough. Buffet style which I personally prefer. Location of the hotel very good. Very comfortable beds.

This hotel is advertised as having a spa including in the name of it, pictures online etc but we were informed by receptionist that the facilities had closed down in January but still had a gym. We had already paid extra each to use the facilities. To me this is false advertising. Very tired decor throughout including bedroom furniture and bathrooms etc. New carpets were been fitted the day we were leaving but the whole hotel is in need of lots of refurbishment. Every thing about this hotel seems very tired.Our room was an executive room which we paid £129 for and is advertised as having bathrobes and slippers in the room there were neither of these. This didnt include breakfast either. Very outdated throughout and in my opinion single glazed windows in bedrooms as all we could here from before 7am where the hotels kitchen extraction unit.Staff in the hotel weren't particularly helpful or friendly either ,No how was your stay etc when checking out. And to be honest seemed like more staff were needed. Having worked in the hotel industry myself they seemed very stretched. We had stayed in this hotel last year and looked past the dated decor as the facilities etc made up for it. However this year there weren't many positives. We paid £79 for a Wowcher deal last year which included spa facilities. And this year £129 plus £6 for gym facilities. I cannot understand how they can warrant charging this price.

8.0

Jun 2023

Family stay for food festival

Friendly staff!

Room didn't get much natural light

10.0

May 2023

breakfast could be improved

spacious

7.0

May 2023

Don't like buffet breakfast for hot food. Never stays hot. Hot water jugs not very user friendly and not well labelled. Easy to mistake coffee for hot water!

As above

8.0

May 2023

Very good

location and parking

10.0

May 2023

Exceptional

All staff were welcoming and friendly and the hotel is located a short walk to the centre. All rooms were clean and had all the requirements in it. Breakfast was lovely with various choices

6.0

May 2023

Pleasant

I stay here annually for work and it is a good location for getting to and from work and getting in to Ilkley in the evening.

Always a mixed bag - Initially was sent to a room that was still being cleaned and not ready. The rooms are good sizes but depending what room you get it changes. Some rooms are boiling hot and heating cannot be turned off, other rooms are nice enough.

5.0

May 2023

Passable

it’s position

everything closed early no bar available at 10.30

2.0

May 2023

Not great at all - poor experience.

Tired hotel, shower did not work, very noisy, and they tried to charge us £40 extra on checking in, even though we had paid in full, in advance, online. Manager was not available to discuss the fact we had no shower!

8.0

Apr 2023

A comfortable hotel in a great location

Great location. Really comfortable bed and the room had everything we needed. It was clean, warm and cosy. Friendly staff.

It would have been better if people had a chance to order cooked breakfast as many things had finished by the time we got there

8.0

Apr 2023

Very good

Comfortable beds. Very good breakfast. Staff were pleasant and helpful. Good location.

Kitchen extractor fan could be heard in the bedroom when switched on by the staff at 7am.

5.0

Apr 2023

Might stay again but would book a lot earlier we spoke to another couple who paid £88 whereas we147

Breakfast had a good choice beds were comfortable staff on reception were attentive

Bedroom was cold when we arrived,some of the staff were surly ,ordered a sandwich-bread stale and not good value.

10.0

Mar 2023

It was a lovely hotel in a lovely area

Room was lovely and very cosy. It was immaculate.

Nothing

10.0

Mar 2023

Grand Building

Lovely Room location 224, got to watch the Squirrels come right up to the window on the Tree Branches

Having to go to Reception to renew Room cards, pretty much every time we went out. Not a massive deal

FAQs

How much does this hotel cost compared to others in Ilkley?

The average price for a rental in Ilkley is $119 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Craiglands Hotel Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Craiglands Hotel Sure Hotel Collection by Best Western pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Craiglands Hotel Sure Hotel Collection by Best Western?

We found 9 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and balcony / patio.

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The Craiglands Hotel Sure Hotel Collection by Best Western

About this hotel

Amenities

Map of Ilkley

Nearby attractions

The Craiglands Hotel Sure Hotel Collection by Best Western

Hotel in Ilkley

Reasons to book

About this hotel

Amenities

Map of Ilkley

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Ilkley?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Craiglands Hotel Sure Hotel Collection by Best Western pet friendly?

What amenities are available at The Craiglands Hotel Sure Hotel Collection by Best Western?

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