Bedford Swan Hotel and Thermal Spa
About this hotel
Situated in Bedford, this attractive hotel for $119 per night is a great option for your next vacation. With a location overlooking the Great Ouse River in Bedford’s town centre.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Bedford
Reviews
4.1/5.0
Excellent(2,303 Reviews)
100% verified reviews
7.0
The breakfast was good, nice restaurant with river views . Very noisy on arrival on the Saturday, a very busy place.
My room was not ready on arrival at 3pm on the Saturday, had to wait an hour. No apology, not even a coffee offered while i had to wait! Just poor customer service.
8.0
Location
Getting cases in and out of the difficult doors at the front
6.0
The breakfast was not good at all. The room was smaller than the one I think I'd been promised.
4.0
Hotel has got Very tierd rooms need modernised
Beds are well past thier best
8.0
Location, decor, staff, spar
We went to the bar Sunday evening for a quiet cocktail. The bar staff were polite but it felt like we were an intrusion.
2.0
On arrival the room appeared ok but very small for the very high price.
The hotel is overpriced. We were booked into a room directly opposite a party suite and the volume was so loud we chose to leave losing half our money rather than stay. We emailed the hotel to discuss the issue with the manager but have not received the courtesy of a response. Given that the primary purpose of a hotel is to sleep this hotel fails.
6.0
The downstairs bar was pretty cool, but the toilets were about half a mile treck I was considering an Uber
The thermal spa is an extra twenty quid, for the amount I paid for a junior suite for a night it should be included
7.0
Very clean, nice room and bathroom. The bed also very comfortable
No possibility to use hairdryer and charger. Usually when I go to hotels in Britain they have the converters available
4.0
Location was good and the bar and restaurant were nicely decorated
The room was really tired looking and very expensive for what it was. I had stayed in Jan (floor 3) and it was really beautifully decorated and kept so booked again for my anniversary (and upgraded room) but it was nowhere near as nice and definitely not worth extra money. We also went to dinner there and the steak was inedible. It was so fatty I could barely cut through it and the macaroni cheese tasted like hot milk and nothing else
8.0
Location
Staff could be so much more friendly
9.0
The view outside..it's beautiful
Nothing.
8.0
The location was great the hotel staff were very friendly and helpful.
The restaurant has a good menu.
The decor is lovely.
The only complaint and it's not a bad thing was the room was so warm and you couldn't open a window and there was no thermostat.
7.0
check in was fast. room was nice location is very good.
TV service/ channels selection is horrible. WIFI is sketchy in certain rooms. had to do a business trip with no WIFI.
8.0
Room, Hotel generally
Paying for parking.
Breakfasts- constant items running out and not replenished., Coffee and Tea selection very poor. Would expect Latte/etc as standard. No specialist tea availalble (earl grey/ mint etc). Fruit salad very poor. Generally choices limited.
5.0
I’ve always stayed at the swan when visiting friends and family and have always found it exceptional
this is my first time being put in a room on floor 1 … and will not be staying on that floor ever again in future - the noise levels were insane doors slamming and people running up corridors etc up to 4am and then woken at 7am by cleaners in room above and in corridor - and a 10am knock on door for housekeeping and I had not checked out !! I will be insisting a floor 3 stay in future
10.0
beautiful decor and great location
tiny room and not cleaned properly, breakfast was very limited as run out of food by 9.30
very disappointed
mattress very hard and uncomfortable
spa facilities are lovely, couldn’t fault them!
10.0
Good location. Staff were really helpful and polite. Good breakfast.
Comfortable room.
Wish we had a view overlooking the river and not the car park but room was quiet.
7.0
location
felt a bit disjointed. the spa, restaurant and hotel are all one but didn’t feel that way. for example you can’t leave the spa in your robe to go back to your room?
10.0
everything it’s our fav place to get away for a couple of nights, great rooms normally stay in the suite great room service and breakfast.
receptionist very helpful and so close to lots of lovely restaurants
some of the staff younger ones unfortunately let it down during some services but overall would stop me coming
6.0
location
breakfast was poor for a property of this calibre
10.0
The spa. The lounge. The setting.
5.0
nice location and building.
lack of hot water and poor breakfast
9.0
Excellent location near the river and short walk to the town. Comfortable surroundings and helpful staff.
The restaurant closed early on the Sunday so we had to go out to eat.
6.0
great location and lovely decor
Our bed and bedroom was smaller than anticipated with towels for one rather than 2 of us for a 2 night stay. Unfortunately the heater in the bathroom didn’t work so it was literally freezing in the loo! The room was situated at the very end of a corridor and it was so dark you couldn’t see the door handle without use of the torch on my phone.
9.0
beautiful clean rooms
breakfast was a bit hit and miss had to
ask for everything tea, butter, jars etc. maybe as I went to breakfast at10.15 fifteen mins before the end but not really an excuse
4.0
Lovely hotel, friendly staff , nice spa, couldn’t get anyone to answer the phone to order room service as they had a wedding on, it was nice to see it buzzing but our stay was poor as we couldn’t get room service
FAQs
How much does this hotel cost compared to others in Bedford?
The average price for a rental in Bedford is $121 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Bedford Swan Hotel and Thermal Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Bedford Swan Hotel and Thermal Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Bedford Swan Hotel and Thermal Spa?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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