Macdonald Crutherland House

Macdonald Crutherland House Hotel in East Kilbride

About this hotel

Situated in East Kilbride, this lovely hotel for $64 per night is a fantastic choice for your next trip. With a spa and award-winning restaurant, Macdonald Crutherland House is 20 minutes’ drive from Glasgow centre. Located within 37 acres of parkland, the hotel offers free parking and elegant bedrooms.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of East Kilbride

Nearby attractions

Kelvingrove Art Gallery and Museum

Macdonald Crutherland House

3.5

Average(1,857 Reviews)

Hotel in East Kilbride

4-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

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$$$$

About this hotel

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of East Kilbride

Nearby attractions

Kelvingrove Art Gallery and Museum

Reviews

3.5/5.0

Average(1,857 Reviews)

100% verified reviews

7.0

Apr 2024

Pleasant stay

Lovely location. Great spacious room and bathroom. Lovely staff. Food was delicious.

Property looks tired from the outside (main building needs painted and gutters fixed) rooms and bathrooms are dated. Restaurant feels like a dining hall not a proper restaurant.

6.0

Feb 2024

Pleasant stay

Most of the staff were good esp housekeeping and some waitressing staff.

Run down, bathroom and rooms need refurbished and room was dusty but size overall was good and beds were comfy. Pool areas needs updated

6.0

Feb 2024

Ok stay

Nice surroundings

Rundown needs refurbed and some staff need trained on friendliness

1.0

Feb 2024

Overall. Awful .

Nothing.

Cleanliness : Blood stained towel in room and musky smell in room. Raised it but nothing was done and towel wasn’t replaced either! Staff: Failed at all the bare minimum basics you’d expect from a hotel . Tried to enquire about pool opening times and were met by rolling eyes . Drama seating us for breakfast as apparently we were a “big table and there was no big tables available” Although confused, I said we were happy to wait but we were told there just wasn’t going to be a table available for us ! She had to get her manager . ( we were a table of 2 adults & 2 children! ) j Manager came and started snapping at us as he was busy with something but did seat us in the one of the 4 obvious tables that could seat 4. . Staff were overall inexperienced, extremely rude and unhelpful. Manager was the worst . Really really bad attitude. Asked for a flat white at breakfast and was told we “ weren’t allowed that “ by this point I had already mentally checked out and couldn’t wait to leave. It beggars belief the place is still open . Only pleasant person we came across was a girl on reception on our way out .

8.0

Feb 2024

Much better than expected given the poor reviews about meal delays.

Breakfast was very good. We stayed 4 nights, the first two breakfasts (Sunday & Monday) were self service buffet style and my only complaint was that the only eggs available were scrambled (no alternatives were offered). However the Breakfasts on Tuesday & Wednesday were served and we had a choice of eggs. We only ate twice in the evenings at the hotel. The first was a bar meal (the Beefburger) which was tasty. We also had one Dinner: the sirloin steak which was also good but a little expensive, I felt. The room was good, we had been upgraded to a family room with two King Size beds and included a play pen!

The limited Dinner Menu, too many of the dishes included garlic or peppers which my wife and I prefer not to eat. The driveway to the hotel definitely needs resurfacing in one or two places and two of the speed humps were particularly vicious! Some of the Bathroom fittings were coming off the wall, all they needed was to have the wall plugs replaced and the fittings screwed back to the wall.

9.0

Feb 2024

Exactly what we expected. Quiet relaxing weekend

Didn't have breakfast

3.0

Oct 2023

Disappointing

Pool was nice and clean.

Rooms very dated and stained celling and mould all over bathroom. Bath panel leaking. Bed not attached. Staff were unhelpful and unprofessional. Had to listen to bar staff telling us how much they hated their jobs. Waited 1 hrs and 45 mins to have starters and main arrive at the same time. Booked dinner bed and breakfast for me and my daughter and when checking out was told it was only for 1 included in price. Staff totally oblivious even after showing booking confirmation. Upgraded to a deluxe room which they tried to put a z bed in under the TV for my 11 year old. Allocated another room which had water bubbles on the celling and black mould in bathroom. Bath panel leaking so had to put 4 towels down when having a shower. Disappointed to say the least.

9.0

Oct 2023

A lovely characterful hotel, and excellent value.

Friendly & helpful staff, very good breakfast and overall a relaxing and comfortable hotel.

Couldn't get a table for dinner in the restaurant (but meals were available in the Cocktail Bar).

5.0

Jul 2023

Passable

Leisure facilities

Requires updating and staff very just stud around not doing much

10.0

Jul 2023

Hidden gem!

Located in stunning grounds great facilities and the staff are lovely

Few areas could be doing with an upgrade but given the times it’s not a problem and it’s clean

1.0

Jun 2023

don’t book

nothing

the staff members where very bias and disrespectful, worst customer service experience ever

6.0

Jun 2023

this is my 4 th stay - still like the hotel , had to have a lesser room due to wedding - I had requested upgrade prior t

it is very accessible to where I need to be - the grounds - the spa

needs an update - no seating area outside the pool yet large expanse of grass , bit of a shame in good weather !

5.0

Jun 2023

very average. needs updating.

had gym

there were crisps on my room floor. the shower was poor and bath waste didn’t drain properly when showering, so you ended up ankle deep. girl at reception didn’t even ask how my stay was. didn’t buy breakfast as extortionate. room was tired and in need of update.

10.0

Jun 2023

relaxing

quiet location. good pool

nothing

3.0

May 2023

Disappointing.

The setting of the hotel is lovely.

On the whole the staff are totally useless. Staff stand talking behind the bar when there are dirty plates piled up on the tables. The property feels unclean. I sat in the bar looking at the sticky stains on the tub chairs. the whole holes feel old, tired and generally unkept., Staff have no idea on dealing with incidents and there appears to be no leadership in the hotel. at about 2.30am the alarm was sounded. Guests evacuated the building to the car park. A fire engine and 6 police vehicles attended. We all stood in the car park for over an hour and a half but no staff approached any guests to check on welfare or to provide any blankets to elderly guests or children. All staff remained in the building. We were eventually allowed to enter the building into a function room. Again no staff approached guests. the only interaction between staff and guests was an officious “manager” who checked on room numbers. No heating was turned on or no blankets offered. One small cart of tea and coffee eventually arrived. After another two hours we were allowed to return to our rooms. At no point we’re we approached by staff, not even a note slid under our door with some small explanation of the event we had been involved in. I asked a staff member in passing what had taken place. She told me that she could not discuss it and I would have to speak to a senior manager. I really had a genuinely unpleasant stay at this hotel.

10.0

May 2023

Great short break very relaxing

nice size room which was clean, staff friendly and facilities were great!

nothing to complain about although it was noisy on the first night with the laundry delivery but that’s not hotel fault

5.0

Mar 2023

Nice hotel but staff need training and management.

The room was comfortable. The hotel facilities are good. The food was good.

We had to borrow a power extension as there were no spare square pin sockets to charge our phones. The bar staff were useless. On the first night they were unable to make my wife a Margarita (even although they had the ingredients) because it was not shown on their iconised till "so they wouldn't know how much to charge for it" On the second night they were unable to make her a Bloody Mary because "they didn't have the ingredients" - No tomato juice in a so-called 4 star hotel ?

8.0

Feb 2023

Great place to stay!

family friendly, with a lovely pool. food was very nice and we really enjoyed the delicious breakfast.

8.0

Feb 2023

good nights sleep

staff were lovely and beds are super comfortable.

7.0

Jan 2023

beautiful building and everyone friendly

staff very friendly

room was cold shower not hot breakfast nice but staff member under pressure -

2.0

Dec 2022

wouldn’t recommend this hotel - overpriced and many problems encountered. then they wanted to charge me twice for the st

drive up to property

staff/attitude/cleanliness/…

7.0

Oct 2022

Good

Bed was amazingly comfy!

Didn't seem to be enough staff on the bar during a wedding, or at breakfast. It took 20 minutes and further asking to get the tea and toast that we ordered when we arrived and vegetarian sausages never arrived after being requested. It's a shame that the few staff that were buzzing around didn't seem to acknowledge waiting guests

10.0

Oct 2022

Just Perfect at a very competitive price. Excellent in all respects. Very dog friendly.

Really spacious suite with great facilities. Plenty of room for leisure within bars and communal areas. Staff made me feel welcome. Exceptionally pet (dog) friendly with enough space for pets not to interfere with other guests. Nice breakfast and evening meal. Couldn't have been better. I stayed in many nice hotels over a three week period in Scotland and Northern England. This was by far the best and it wasn't the most expensive either. Full marks. The staff were great.

Everything was spot on. Couldn't fault anything.

5.0

Oct 2022

Passable

Nice location previous stays had been good

Luke warms water at (pm) Toothpaste on the Tap

9.0

Oct 2022

We thoroughly enjoyed our stay, and if we are ever in the area again wouldn't think twice to book.

We Stayed in 1 of your family rooms it was exceptional, big beds, and was great my wee boy loved it. The breakfast had a great selection, and the servers were lovely.

When we first went into our room, we had an issue with our television not working. The staff were notified and despite a wedding being on were quick to fix the matter. My only thing would be your televisions need upgraded to Smart T.V.

7.0

Oct 2022

will go back but would expect to see improvements in staff and probably sight of a in charge person the young staff seem

young staff do their best best need extra training - we love the surroundings location. like that the property had all been redecorated since our last bust although still small area from reception to Lucy area where wallpaper was hanging off - looked bad - GM should be checking such things

stayed there many many times over last 29 years - quite a way to go to teach the original service but you can see they staff are trying but I experience and didn’t seem to be any overall experienced leadership sorry to see that the previous experience staff who had been there manny years had been finished !!

3.0

Oct 2022

Not the best experience

My wife said the massage was great

What was included in package was very misleading, told by hotel staff to contact booking.com about this, long story short got sent back and forth between the two companies without resolution. Walls were marked in the room, shower wasn't great, steam room at swimming wasn't working but with no notice of this until you went in, sat down and realised there just wasn't any steam. Finished my breakfast before receiving toast and tea. Was very disappointed and thus had been arranged for my wife who had recently been extremely unwell, would have been better staying at home.

7.0

Oct 2022

Needs some work

Evening meal and cocktails were great

More thorough cleaning is needed as bathroom door was dusty and my nieces shower was a health hazard. Personal peeve of mine is buffet breakfast 😒

10.0

Sep 2022

We had a very comfortable time with you. I must say thank you to all staff you are wonderful.

I had a short stay with my elderly mother, the breakfast room was very welcoming and the staff were so friendly as my mum likes to talk to everyone and they were so so nice with her. It was very welcoming.

Both mornings were perfect.

FAQs

How much does this hotel cost compared to others in East Kilbride?

The average price for a rental in East Kilbride is $99 per night. This rental is $35 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Macdonald Crutherland House. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Macdonald Crutherland House. Enjoy the water!

Is Macdonald Crutherland House pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Macdonald Crutherland House?

We found 12 amenities for this rental. This includes pool, pets allowed, internet / wifi, parking, and laundry.

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Macdonald Crutherland House

About this hotel

Amenities

Map of East Kilbride

Nearby attractions

Macdonald Crutherland House

Hotel in East Kilbride

Reasons to book

About this hotel

Amenities

Map of East Kilbride

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in East Kilbride?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Macdonald Crutherland House pet friendly?

What amenities are available at Macdonald Crutherland House?

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