Falcon Manor Hotel

Staff were so helpful and friendly Food was good Room was spacious and comfortable

More variety for evening menu Pillows were quite soft/flat but that is personal taste

Great location and service

The staff welcomed us warmly, we were able to park before our check in and go for a walk into beautiful Settle. Fabulous smell of the open fire in the hallway and lots of tasteful candles lit, made it feel so homely and special. Superb room, immaculately clean, great view of the grounds. After check in and a lovely evening in the town we returned to sit in the luxurious lounge for a good natter. We slept soundly in a comfy bed. Breakfast was lush, very tasty and plentiful. I book a room for one glorious night, once a year. I'll be back again.

Nothing could have been done better.

Location very good. Surroundings lovely. Beautiful gardens. Staff friendly and pleasant

Breakfast and dining area in the Bar which had a view onto the kitchens. and little sunlight. Dining should have been in the lovely sunny room overlooking terrace and gardens but this seemed to be reserved for weddings and tour groups. Unfair really to other hotel guests. Bedroom layout poor. Freestanding bath in turret area not to our taste although I can see the appeal to younger guests. No ventilation in this area and thus condensation and some damp/mould behind wallpaper peeling away at side of turret. Only one small window that opened in the whole of the room. Difficult to close curtains because of position of bath and taps and hand held shower head. No proper dressing table. A round table was crammed into the space between bath and wardrobe. A large mirror was positioned on wardrobe door but there were no power points there (because of bath I assume) so hair drying etc difficult. Only one chair in the room so very poor seating arrangement. Nowhere to sit and relax other than the bed which was not ideal. Chandeliers badly need dusting. Lack of storage in bathroom - a small low perspex table at side of the sink was inadequate. The glass from toothbrush holder was missing. Nowhere to put shower gel/shampoo in shower other than on the floor. Hand held shower head not working properly - seemed to be stuck on one setting. All points were mentioned to reception on checkout who took them onboard and said action would be taken to rectify them.